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Ulasan untuk Old Penang Hotel - Trang Road

2 out of 5
Old Penang Hotel - Trang Road
18-30, Jalan Trang, George Town, Penang

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 8 dari 33 ulasan" "
Penilaian 8 - Bagus. 14 dari 33 ulasan" "
Penilaian 6 - Cukup Baik. 7 dari 33 ulasan" "
Penilaian 4 - Buruk. 2 dari 33 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 33 ulasan" "

6,8/10

Kebersihan

7,8/10

Staf & layanan

6,8/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

Traveler terverifikasi

Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan April 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2020

10/10 Sangat Bagus

Syazu, KL

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice building concept! plus fit for solo traveller.
Menginap 2 malam pada bulan September 2020
Tanggapan dari Chan - Manager pada tanggal 17 Sep 2020
Thanks for staying with us and feedback. We appreciate your rating!

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Location and you get what you paid
Location is great. TV not working. Bathroom smells bad.
Menginap 2 malam pada bulan Februari 2020

10/10 Sangat Bagus

Mahinderpall

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Chan - Manager pada tanggal 23 Feb 2020
Thanks for staying with us. We appreciate your rating!

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Chan - Manager pada tanggal 16 Jan 2020
Thanks for staying with us. We appreciate your rating!

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Bathroom shower broken
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Chan - Manager pada tanggal 16 Jan 2020
Thanks for staying with us. We appreciate your rating!

6/10 Cukup Baik

Cido

Bepergian bersama keluarga
Disukai: Staf & layanan
My 2nd visit due to the strategic location.
Menginap 2 malam pada bulan November 2019
Tanggapan dari Chan - Manager pada tanggal 16 Jan 2020
Thanks for staying with us. We appreciate your rating!

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ห้องสกปรกและเหม็น แอร์ไม่เย็น พนักงานพูดจ้าไม่ดี ไม่มีการทำความสะอาดระหว่างวัน Very bad
Menginap 2 malam pada bulan November 2019

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Oktober 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cheap but worth to stay. Just beware to park outside the hotel. Next day maybe you'll be summon by MBPP. Buy parking coupon or park at parking area before hotel.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Chan - Manager pada tanggal 5 Okt 2019
Thank you your rating and feedback, very sorry because of parking during your stay with us we are sincere apology to you, we hope to see you again. Have a nice day!

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Not clean at allllll, sooooooo dirty, and soooo nasty
Menginap 2 malam pada bulan Agustus 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Chan - Manager pada tanggal 11 Agu 2019
Thank you for your rating, we hope to see you again!

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Al property is convenient and good. As mention like the name Old Penang Hotel, the environment quite old but i love it. The only problem is iron also too old with protruding wire. May be dangerous if got electric shock. Attached toilet is good & clean but the shower holder is broke. So have to hold the shower head while taking bath. No mirror in the toilet but got one outside the toilet with sink.
Menginap 2 malam pada bulan Juni 2019

6/10 Cukup Baik

Cido, Malaysia

Bepergian bersama keluarga
Disukai: Staf & layanan
Good location, walking distance to food and a shopping mall. Internal furnishing are not in the best condition but can't complain for the price charged.
Menginap 3 malam pada bulan Juni 2019
Tanggapan dari Chan - Manager pada tanggal 17 Agu 2019
Thank you for your rating and feedback we hope to see you again!

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All property is convenient and good. As mention like the name Old Penang Hotel, the environment quite old but i love it. The only problem is iron is also too old with protruding wire. Its dangerous and may got electric shock if touch skin. Attached toilet is ok and clean but the shower holder is broke. So the need to hold the shower head while taking bath. No mirror in toilet but got one with sink outside toilet.
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Chan - Manager pada tanggal 17 Agu 2019
Thank you for your rating and feedback, we will take action accordingly about all this matter, appreciate to you give us feedback, we hope to see you again!

6/10 Cukup Baik

Lucy, Leicester

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Comfy but filthy
We're backpacking around the world so we have stayed in sorts of places but this has to be the most neglected with regards to cleanliness. The bed sheets were stained and had what looked like cigarette burns in them, and the was alot of someone elses hair on the bed. After we got our sleep sheets out and own pillows cases on... the bed itself was comfy. Wifi & TV didn't work in the room (not the end of the world) The most disappointing part was that we paid extra to have private bathroom and it was disgusting. I had to really scrub the walls sink and toilet seat clean. (The falls were clean) super neglected. The plus side was that there were tiles loose in the ceiling that let in some natural light..
Menginap 2 malam pada bulan Mei 2019

6/10 Cukup Baik

Abd Rahinin

Location Nearby Komtar..
Location nearby Komtar. So easy to go anywhere because there is bus station. To penang hill/airport. Hotel condition is average. Old. Just to sleep then its okay.
Menginap 2 malam pada bulan Mei 2019

8/10 Bagus

Mohana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2019

4/10 Buruk

Liew

Tidak Disukai: Kebersihan, staf & layanan
Disappointed hotel stay
1.) I didn't know that the room I had booked with shared bathroom. When I want to change room with bathroom, the staff told me that she did not know to change room. After she just playing with her HP, just ignored me. 2.) There is just a power point which was occupied by the TV, I went to request the socket from the staff, she just told me that she also do not have. 3.) She also gave me the wrong TV remote control, so I have to manually change the TV channels. 4.) The room is hot and dirty, there are a lots of ants and mosquito. They also do not clean the room daily basic. 5.) The horrible case is the bath room and toilet do not have any hanger and toiletries, I have to took your own one n put the clothes and toiletries on small triangle holder. May be they expect the customer go to bathroom with the naked body !
Menginap 2 malam pada bulan April 2019

10/10 Sangat Bagus

Jue, Kedah

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The bathrooms are large, beautiful and spacious. Extra mattress charge is very expensive and unreasonable. Should be priced in RM 10.00 - RM 20.00
Menginap 1 malam pada bulan April 2019
Tanggapan dari Chan - Manager pada tanggal 17 Agu 2019
Thank you for your rating and feedback we will adjust extra mattress price accordingly we hope will see you again!

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan April 2019
Tanggapan dari Chan - Manager pada tanggal 17 Agu 2019
Thank you for your rating we hope to see you again!

8/10 Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Old school hotel remembering old moments.
Menginap 1 malam pada bulan April 2019
Tanggapan dari Chan - Manager pada tanggal 17 Agu 2019
Thank you for your rating and feedback, we hope to see you again!

6/10 Cukup Baik

WillardMacMuff, Phuket, thailand

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
The hotel was ok enough considering the advertised price. My biggest problem is that there was a surprise 10 ringot per night tax fee when I got there. Normally that wouldn't be more than an annoyance, but we got in late and all the money changers were closed. So not only was their extra fees that had to be paid on arrival, thus the advertised price was incorrect, but I also didn't have any of the right currency so I had to argue and beg to accept Thai baht just to get my key. They did finally, but the taxes should have been included in my original payment, not surprised at me when I got there. Otherwise, it was ok. Basically what you would expect from a cheap hotel.
Menginap 3 malam pada bulan Maret 2019
Tanggapan dari Chan - Manager pada tanggal 17 Agu 2019
Thank you for your feedback we sincere apology to you for your stay in hotel, we will improving our services hope to see you again!

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great choice if you don't require 5 star amenities
I needed a place to overnight in Penang ... I arrived around midnight for a 9 am meeting the next day, after which I would leave Penang. Service was very friendly and helpful. I was assured the front desk would be open, even though the hotel was really a guest house. My room was large, clean, comfortable and cool. Bathroom facilities were shared, which was all right with me. Although the hotel is located in the CBD, I found food at midnight, after walking 10 minutes. The next day, I was able to make my own coffee in the hotel pantry. Staff was helpful taking care of my luggage when I left for my meeting. Amenities are only adequate but, given the low price charged, this hotel is a great choice.
Menginap 1 malam pada bulan Januari 2019

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Chan - Manager pada tanggal 17 Agu 2019
Thank you for your rating, we will continue to serve you well in future hope to see you again!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Old, inexpensive,and basic place close to the main bus station (Komtar) and 15minutes by foot to the center of Georgetown’s tourist disctrict. They only accept cash payment.
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Old Penang Hotel Management pada tanggal 12 Jan 2019
We're appreciated your comment. Thanks for letting us know.

6/10 Cukup Baik

Teoh

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Old Penang Hotel Management pada tanggal 12 Jan 2019
Thank you for your precious review, we're appreciated. Hope to see you again.

8/10 Bagus

Thivaandran Nair

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Good hotel, good location, bad service
My stay was from 29-30th December 2018. The hotel was comfortable and the location was really good. The only issues I’ve encountered are as below: 1) Cleanliness Room is clean but there happened to be a few worms in the bathroom. Wasn’t really an issue as I went there with my friends. May not be suitable for a family though especially if little kids are around. 2) Service This was exceptionally bad. We arrived at the hotel at 2.10pm, 10 minutes past the check in time. The receptionist told us to wait and we had to wait for a few minutes as we watched her do some administrative work. This could have been done after we were checked in as well. Next, she was very rude to us, as well as to other customers. She spoke in a very muffled voice, when I politely asked her that I couldn’t understand her, she raised her voice as if shouting at us. When other customers who haven’t booked came into the hotel and asked for room rates, she didn’t even look at them but just pointed to the flyer on the table which showed the room rates. When we have checked into the room, the air conditioning remote was not working, so I went back to the reception and told her about this. She raised her voice and told me that I didn't know how to turn on the air conditioner. I told her to show me how to do it then. She followed me into the room, tried to turn it on, then left without saying a word when she realised it wasn't working. I had to go back to the reception in order to get a new remote.
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Old Penang Hotel Management pada tanggal 12 Jan 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Sangat Bagus

Norhanisah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay
It was a pleasant stay.
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Old Penang Hotel Management pada tanggal 12 Jan 2019
Thank you for your precious comment. We'll keep it up.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Old Penang Hotel Management pada tanggal 12 Jan 2019
Thank you for your previous comment. Hope to see you in near future.

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Desember 2018
Tanggapan dari Old Penang Hotel (Trang Road) pada tanggal 14 Des 2018
Thank you for support, we are pleased to serve you better in the near future.