George Town hotel guide. Shangri-La Hotels and Resorts hotel in George Town, Penang

"Clean room"

"Be aware that the rooms facing the city have no balcony. We upgraded on check-in and had a lovely balcony looking over the pools and sea. The hotel wasn’t full so there were plenty of sunbeds and breakfast was quiet even at peak hour! Plenty of food choices and the staff were friendly. There is no beach access due to erosion but the grounds are fine and pools looked lovely. Plenty of places to eat and drink just outside the hotel so make sure you explore. Grabs are plentiful and it’s only a 10 min drive to the butterfly farm and Batik cultural factory."

"Location dry good and staff very polite and extremely helpful "

"Fast and friendly check-in set the tone right away. Within minutes we were upstairs in a tidy, modern room that felt well maintained and thoughtfully laid out. The lobby is nicely decorated with a distressed mid-century feel. Think aviation metal and worn leather, the sort of aesthetic that makes you half expect a Pan Am pilot from the 1960s to wander through looking for a drink. The room itself is comfortable and practical. The bed is on the firm side but paired with very soft pillows, which makes for a surprisingly good night’s sleep. The bathroom is modern and beautifully tiled with excellent hot water temperature, always a welcome luxury after wandering around humid Penang. Small touches help. The coffee bar includes a fridge and two complimentary bottles of water each day, something you’ll appreciate after exploring the streets of George Town. Location is another big win. The hotel sits within easy walking distance of several food markets, a mall, and plenty of local points of interest, making it a convenient base for eating and exploring your way around the city."

"Short walk to shops and markets. Staff very helpful"

"Clean, large room with great Seaview. Lots of restaurants/food options nearby. Great street art to view while on a walk. "

"Great spot to stay, rooms are spacious and kept clean"

"Very relaxing beach/pool holiday hotel. Lovely spacious rooms. Got for the Deluxe Room if you can. Huge big bed and you look directly out to sea quite magnificent."

"Staff are amazing !"