Shangri-La Golden Sands on Penang's sunny shores is perfect for families. Enjoy the white sand beach, rejuvenating massages, or a round at the 9-hole golf course. The resort also offers ecotours and tennis courts, appealing to visitors of all ages.
Located in Batu Ferringhi, a neighbourhood in George Town, Shangri-La Golden Sands, Penang is in the suburbs and on the beach. The area's natural beauty can be seen at Ferringgi Beach and Tropical Spice Garden, while ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are popular local attractions. Penang National Park and Penang Hill are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as boat tours. Visit our George Town travel guide
Upscale family-friendly resort near Ferringgi Beach
Located close to Tropical Spice Garden, Shangri-La Golden Sands, Penang provides a golf course, free water park access and a beach bar. This resort is a great place to bask in the sun with a beachfront location, beach massages and beach volleyball. Enjoy the health club, as well as activities such as ecotours. Free in-room WiFi is available to all guests, along with a poolside bar and a corner/local shop.
You'll also find perks such as:
2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
Free self-parking
Limo/town car service, continental breakfast (surcharge) and 2 outdoor tennis courts
Access to a nearby health club, babysitting (surcharge) and a porter/bellboy
Guest reviews speak highly of the helpful staff
Room features
All 387 rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
Childcare services and free infant beds
Hypo-allergenic bedding and rollaway/extra beds (surcharge)
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free offsite parking
Limo/town car service
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MYR 84 per person
A bar/lounge
A beach bar
A poolside bar
A restaurant
Snack bar/deli
Things to do
2 outdoor pools
2 outdoor tennis courts
9-hole golf course
Arcade/game room
Beach volleyball
Children's pool
Ecotours
Free children's club
Free water park
Golf lessons
Health club
Library
Mini golf
Outdoor pool (guest access)
Playground
Shopping
Tennis lessons
TV in common areas
Waterslide
Family friendly
2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
In-room babysitting
In-room cot
Laundry facilities
Lifeguards on site
Mini golf
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
5 meeting rooms
Business centre
Computer station
Conference centre
Outdoors
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Lift (180 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible restaurant
More
7 floors
Ballroom
Banquet hall
Built in 1980
Designated smoking areas (fines apply)
Lifeguards
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
43-inch LCD TV with premium cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately MYR 84 per person
Rollaway bed fee: MYR 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
We should mention
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Children under 4 years old are not allowed in the swimming pool or health club without adult supervision
Property is also known as
Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town
Frequently asked questions
Does Shangri-La Golden Sands, Penang have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at Shangri-La Golden Sands, Penang?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Shangri-La Golden Sands, Penang on 9 Mar 2026 start from Rp1.669.313, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shangri-La Golden Sands, Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La Golden Sands, Penang?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Shangri-La Golden Sands, Penang?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Shangri-La Golden Sands, Penang?
Checkout is at noon.
Where is Shangri-La Golden Sands, Penang located?
Nestled on the beach, this Batu Ferringhi resort is within 3 mi (5 km) of Ferringgi Beach and Tropical Spice Garden.
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Reviews
Shangri-La Golden Sands, Penang Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.2
Location
8.4
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 408 out of 1002 reviews
10 - Excellent
408
Rating 8 - Good. 350 out of 1002 reviews
8 - Good
350
Rating 6 - Okay. 137 out of 1002 reviews
6 - Okay
137
Rating 4 - Poor. 71 out of 1002 reviews
4 - Poor
71
Rating 2 - Terrible. 36 out of 1002 reviews
2 - Terrible
36
Reviews
4/10 Poor
han hui
31 Dec 2025
Disliked: Property conditions & facilities
The room is old, sound block is very poor that can hear clearly the room next to it. and breakfast is not tasty for 5star hotel consideration. Only grateful for the swimming pool area is comfortable with cover & laying bed.
Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient.
Madalina
Stayed 8 nights in Oct 2025
8/10 Good
Johnny
30 Aug 2025
The staff were friendly and their food was great. Overall a great experience but the hotel has seen its better days and needs some update.
Service top notch as always and great breakfast options!
Aimran
Stayed 3 nights in Mar 2025
6/10 Okay
Michael John
27 Oct 2025
Liked: Staff & service, room comfort
Reasonable but tired.
The Golden Sands is getting very tired. I have stayed there before many years ago and there had been little done to the property. The grounds are lovely but the beach has suffered greatly with much of the foreshore being washed away compared to25-20 years ago. Given the cost I was hoping for more.
We stayed at the golden sands by shangri-la in penang 5th to 8th of july. We had a beach /pool facing room which i would strongly recommend. Rooms are spacious and clean, buffet breakfast had a wide variety of food, plenty of pool activities and areas of entertainment for kids,I would highly recommend this hotel to any type of visitor
We were able to relax in a room with a nice view of the ocean and pool. The breakfast buffet was delicious with international dishes.
It was convenient to have a good hawker within walking distance.
Rooms were comfortable and clean.
Breakfast was disappointing and place to eat was dirty. There was little to no service from staff and no cutlery on tables. When we complained through the QR code on the tables we heard nothing back.
Great stay. Room good. Breakfast amazing - great choice. Walking distance to lots of places to eat& entertainment. Parking was convenient. Good choice of pools.
Beautiful location.
Worth paying the upgrade for an ocean view room.
It's a lovely hotel with a great atmosphere and beautiful gardens leading directly to the beach.