Search Hotels in Glenridge, St. Catharines

"There's no body wash in the shower and I found out after I got into the shower. They have a big bottle in the shower and it was empty that means the staff hasn't checked it in a long time. The facial tissue also ran out. There was like two or three left in the box. I wasn't sure where the complimentary breakfast is the next morning so I called the front desk and no one picked up at all. "

"Very clean room and helpful and professional staff"

"There was something for everyone 2-9 and even the adults. Food was delicious. We had a great trip! "

"Don't be fooled by your hotel price that you are quoted! It's plus amenities fees of over $200 for 2 nights, plus parking. Also, we ordered room service once. It should of been $85 with tip but it was $120 because of taxes and other misc fees. Also, they charged my credit card $800 for the hold and when we checked out and paid with a different credit card. It was 996$ for 2 nights. They told me the $800 hold would be taken off in a week or so. I booked my 2 night stay at 263$ a night. Although i liked the view and bigger tub, the carpet and furniture was very worn! I would not recommemd dealing with this hotel. When i called to speak to someone they were very rude!"

"Room was clean! Eva was amazing! It was my sons 13th birthday and she had a piece of cake ordered to the room… it made his day!! And ours too… honestly its the little things sometimes. We always book the sheraton when staying in Niagara. Love the convenience of everything…thank you!"

"Nice view, clean room, accessible to the casino"

"Great stay . Very close to the Falls. Friendly staff. Would definitely book again "

"The restaurant staff was very friendly and knowledgeable"

"Was disappointed when we arrived rooms were very dingy and smelled like cigarettes the staff at check in was pretty rude and condescending didn’t like their attitude. When ending up getting a refund for our room after some hassle and arguing with the front desk and stayed at the Vittoria instead."