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Ulasan untuk Nelson Serviced Apartments

3.5 out of 5
Nelson Serviced Apartments
166 Southgate Street, Gloucester, England

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 7 dari 28 ulasan" "
Penilaian 8 - Bagus. 7 dari 28 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 28 ulasan" "
Penilaian 4 - Buruk. 5 dari 28 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 28 ulasan" "

8,0/10

Kebersihan

8,0/10

Staf & layanan

6,0/10

Kondisi & fasilitas properti

Ulasan

10/10 Sangat Bagus

emma

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Nice apartment in central location
Location was different to what's on the map (it's right next door to the New County Hotel). The apartment was lovely though, looks like it's been recently refurbished and was very clean and comfortable. Kitchen was very well equipped with dishwasher and washing machine. £250 damage deposit seemed quite excessive. Not sure if they get a lot of trouble as housekeeping also came in during stay but didn't do any cleaning, make beds, or fold towels etc (I only knew they'd been because they folded over the edge of the toilet paper and emptied the bin) so I assume their main purpose was to check up on the flat.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Nelson Team pada tanggal 7 Feb 2024
Thank you for a great review, we look forward to your next stay!

10/10 Sangat Bagus

Ronald

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Immaculate well equipped apartment
The apartment I was assigned was right next door to the hotel where I picked up the room key. The check in was easy when I read the instructions and realised I had to go to the hotel reception. The apartment was immacuate and well equipped. Much better than a hotel room. There is not a lift so only suitable for people who can manage stairs with luggage. There are three floors.
Menginap 1 malam pada bulan November 2023
Tanggapan dari The New County Team pada tanggal 28 Nov 2023
Thank you for leaving such a great review. We look forward to your next stay with us.

6/10 Cukup Baik

Wayne

Menginap 1 malam pada bulan November 2023
Tanggapan dari The Nelson Team pada tanggal 15 Nov 2023
Thank you for taking the time to leave us a review Wayne. We are sorry to see such a low score. Please contact us directly to discuss this further.

10/10 Sangat Bagus

James

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Nelson By The Docks Team pada tanggal 14 Sep 2023
Thank you for leaving a great review. We look forward to your next day with us.

10/10 Sangat Bagus

Phil

Disukai: Kebersihan, kenyamanan kamar
Menginap 8 malam pada bulan Juli 2023
Tanggapan dari The Nelson Team pada tanggal 31 Jul 2023
Thank you for a great review Phil! We look forward to your next stay with us!

8/10 Bagus

Muhammad

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Nelson Serviced Apartments Team pada tanggal 17 Jul 2023
Thank you for a great review. We look forward to your next stay with us.

4/10 Buruk

Rahima

Tidak Disukai: Kenyamanan kamar
Book but be aware!
The walls were falling apart. It seems like there was a repair done and it was either incorrect or a very shoddy job. Every time my clothes touched the wall there was a powdery substance on them and we realised it was from the walls. When the door opened and closed pieces of the wall or ceiling were falling off on to the carpet and in our hair. I had previously asked where I can park and it was suggested to use off street and car parks - after being told you can park over night - this was not the case as the car parking complex near the apartment only allows you to book to 11pm. I was informed that the reception was 24 hours my partner and I were calling the number given at 1130 for over 10 mins straight and no one answered - to the point we have had to dive 5 mins away from our place of stay to Paid parking you have to remove your vehicle by 7am. Also where I was told I can park outside the building it’s a double yellow do not park there you will get fined. There is a small hidden car park in between the buildings however its first come first serve. The people parking there are not even staying at the Nelson apartments which is unfair as those who have paid to stay there should get priority! The kitchen could do with a freezer to use for ice. Other than that equipment in kitchen is ok. Television is dated - not a smart TV very limited to what you can watch Positive- bed was comfortable but smaller than standard double
Top of the door way
Inside the door way wall
More flaky and crumbling walls
The whole view of poor workmanship
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari The Nelson Team pada tanggal 29 Mei 2023
Thank you for taking the time to leave us a review. This issue was passed onto the relevant department and we do apologise about the issues this has caused.

6/10 Cukup Baik

Nick

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari The Nelson Team pada tanggal 19 Mei 2023
Thank you for taking the time to leave us a review. Please can you contact us so we can discuss

8/10 Bagus

robert

Menginap 2 malam pada bulan Maret 2023
Tanggapan dari The New County Team pada tanggal 12 Apr 2023
Thank you for a great review, we look forward to your next stay with us!

2/10 Sangat Buruk

Perry

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari The New County Team pada tanggal 12 Apr 2023
Thank you for taking the time to leave us a review. We are sad to see such a low score. Please can you contact us, so we can work on the issues you potentially faced during your stay.

8/10 Bagus

Ellie

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Roomsbooked Team pada tanggal 1 Mar 2023
Good Afternoon,Thank you for your feedback. We hope to see you again in the near future.

2/10 Sangat Buruk

Karina

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Roomsbooked Team pada tanggal 19 Feb 2023
Good Afternoon,Thank you for the feedback. Please can you elaborate on the feedback you have given to us?Many thanks

6/10 Cukup Baik

Wayne

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Roomsbooked pada tanggal 26 Jan 2023
Good Afternoon Wayne,Please can we ask if you could specify on what you enjoyed during your stay and what we could improve on as a company?

8/10 Bagus

Wayne

Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Roomsbooked pada tanggal 26 Jan 2023
Good Afternoon Wayne,Please can we ask if you could specify on what you enjoyed during your stay and what we could improve on as a company?

4/10 Buruk

M

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Malfunction.
The shower was difficult to use. I can't make the hot water work ended up having a bath. The radiator in the main room was not working. I called to inform them but still doesn't work well for both. It was also unfortunate that the street and the entrance to the property got flooded, so I was affected too. It was also inconvenient to pick up the key from a different address.
Menginap 2 malam pada bulan November 2022
Tanggapan dari Nelson Serviced Apartments Team pada tanggal 24 Des 2022
Thank you for your review, we will be sure to pass this onto all relevant departments. A main water line had burst on the main road to the property causing the flooding, we apologise this effected your stay but unfortunately this was out of our control

4/10 Buruk

john

Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Angela

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Loved our stay at The Nelson Inn!
We loved our stay at The Nelson Inn. We stayed in the 2 bedroom apartment. It is 2 floors with the kitchen, living room, and a half bath on the 1st floor and 2 bedrooms and a full bath (with a shower and bathtub) on the 2nd floor. The kitchen has a small refrigerator (no freezer), clothes washing machine (no dryer), microwave, kettle, 4 top gas stove, small oven, plates, bowls, mugs and glasses, pots, cutlery, and utensils. There is a table with 4 chairs. The living room is cozy with a sofa and TV. The main bedroom has a double bed, TV, dresser, and a wardrobe with some hangers. The smaller bedroom has a double bed, TV, and a wardrobe with some hangers. There is also a clothing iron, ironing board, hair dryer, a clothing rack to dry your clothes, and free WiFi. The positives: this place is super cute and very clean. The staff are awesome! If we had any questions or problems they took care of it right away. It is right next to the Quays so there are lots of restaurants and shopping right next door. The negatives: while it has been updated this is not a luxury accommodation. The downstairs furniture is very worn and in need of replacing (they are in the process of doing that). The stairs are steep so it’s not good if you have mobility issues, no air conditioning, and the office where you get the key is a 5-10 minute walk on an uneven sidewalk from the apartment. It needs a gate to keep vagrants out of the courtyard. Despite the negatives, we will be staying again!
Menginap 7 malam pada bulan September 2022

2/10 Sangat Buruk

Philip

Menginap 1 malam pada bulan Agustus 2022

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Disappointed
Not particularly impressed. No storage as no bedrooms had wardrobes, shower fixing fell off the wall when water was turned on. Fridge made loud noise and had a smell when opened cutlery not particularly well cleaned eg cheese grater had dried cheese still on it. Overpriced for what it was.
Menginap 1 malam pada bulan Juli 2022

4/10 Buruk

Lee

Traveler bisnis
Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Mei 2022

6/10 Cukup Baik

Julia

Disukai: Kebersihan
Clean and mostly OK but wouldn’t go back
Flat was fine, well located and very clean but they insisted on a hefty deposit , I’d been phoned to be told of this as soon as I booked and was advised it was because the flat was new! Well the furniture whilst generally adequate (apart from the sofa and chair which were unacceptable) was shabby and no way worthy of such a high deposit.
Menginap 1 malam pada bulan Juni 2021

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Fine for a quick business trip
Good apartment, clean and comfortable and did the job. Would be good if accurate photos could be used, the photos shown are of the more expensive apartment which is much nicer. This was slightly misleading. Would be good to be sure what you’re getting!
Menginap 1 malam pada bulan Juni 2021

8/10 Bagus

Kirsty

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2021

6/10 Cukup Baik

Ashley

Tidak Disukai: Kenyamanan kamar
Menginap 6 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
asy location
Handy location clean flat
Menginap 3 malam pada bulan Agustus 2020

10/10 Sangat Bagus

David

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2020

8/10 Bagus

Wing Fuk

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Good apartment for family with room for improvemen
Overalls are good, but there are only 3 chairs for 4 person and one of them was broken. It would better to have more lights in the kitchen. The signal of TV is not good.
Menginap 4 malam pada bulan Desember 2019