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Ulasan untuk Aussie Resort

3.5 out of 5
Aussie Resort
1917-1921 Gold Coast Highway, Burleigh Heads, QLD

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 132 dari 293 ulasan" "
Penilaian 8 - Bagus. 105 dari 293 ulasan" "
Penilaian 6 - Cukup Baik. 34 dari 293 ulasan" "
Penilaian 4 - Buruk. 14 dari 293 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 293 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

8,4/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

Ulasan

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The Australian shape pool was heated but not too hot which made it a pleasure to swim in. The biggest downfall was people smoking in the outdoor areas of the resort (balconies) Everything else was fantastic close to bus stops and beach
Menginap 7 malam pada bulan Juni 2023

8/10 Bagus

Bruce

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
nothing really either way
Menginap 9 malam pada bulan Januari 2023

10/10 Sangat Bagus

IRINA

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We loved everything! The wonderful location close to the beach, the resort is very green and quite, and water in the pool was very nice and warm even in the morning. Will definitely stay there again!!
Menginap 3 malam pada bulan Oktober 2022

10/10 Sangat Bagus

belinda

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Jackie

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan September 2022

8/10 Bagus

Peter

Menginap 1 malam pada bulan Agustus 2022

2/10 Sangat Buruk

Fiona

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Juni 2022

10/10 Sangat Bagus

Nick

Disukai: Kebersihan, kondisi & fasilitas properti
Organised, clean and great service. I would definitely stay here again 😊🙌
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Ren pada tanggal 10 Jun 2022
Thank you so much Nick, glad you enjoyed your stay and we look foward welcoming you back again soon. Aussie Resort

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Good Old Gold Coast
Very good unit although a little overpriced. Good location and short walk into centre of Burleigh Heads. Would stay here again if price was not so high.
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Ting Ting pada tanggal 8 Jul 2022
Thank you so much for your review. Our price is competitive around the area, generally higher during school holidays and weekends or if there are special events. Hope to welcome you back soon. Aussie Resort

2/10 Sangat Buruk

Anthony

The reception was not open. I was allocated a top floor unit & I have mobility problems.
Menginap 7 malam pada bulan Mei 2022
Tanggapan dari Ren pada tanggal 10 Jun 2022
Hi, our receiption is not open on the weekends and key collection instrucionts have been sent to you before your check in. If you needed ground floor, please call us beforehand and it also depends on avliabilities as we would not know guests preference if there is no request. Hope to be able to accommodat you in a better room next time.

6/10 Cukup Baik

Sarah

Menginap 1 malam pada bulan Mei 2022

8/10 Bagus

Eilleen

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We were pleasantly surprised by many things with this property. Although it isn't a brand new building the facilities and apartments are well maintained. The apartments have room to sit and eat which is separate to the bathroom and bedroom. The kitchen and laundry had most things you needed. The grounds were lovely and lush and the pool area was clean and tidy. The location was a bonus being walking distance to more than a handful of great cafes and restaurants in both directions.
Menginap 3 malam pada bulan April 2022
Tanggapan dari Ting Ting pada tanggal 14 Apr 2022
Thank you very much Eileen for your lovely review. We are so glad that you enjoyed your stay! Look forward to welcoming you back soon! Regards, Aussie Resort

2/10 Sangat Buruk

Nick

Menginap 1 malam pada bulan Maret 2022

2/10 Sangat Buruk

David

Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

Stephen

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Location location
Ideal location shirt walk to Burleigh or Miami, accommodation a little tired, pool and spa very nice, having a stove microwave along with a washing machine and dryer a bonus. Ren and Trinh very approachable and willing to assist.
Menginap 8 malam pada bulan Februari 2022
Tanggapan dari Ting Ting pada tanggal 7 Mar 2022
Thank you so much Steve for your nice review. We look forward to welcoming you back soon. Ting Ting - Aussie Resort

2/10 Sangat Buruk

Lyndall

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Arrived with a cigarette floor outside the door. Asked for a rollaway bed. Which was listed as an optional extra. Arrived to find they have no rollaway just a poor condition sofa bed that you could not sleep on. Sock left in dryer. Worst of all was a needle hanging out of a sharps container left in the drawer. We took a photo. So disgusted. We had our children with us.
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Aussie Resort pada tanggal 7 Feb 2022
Hi Lyndall, We are sorry you had some bad experience with your stay. The roller bed was listed as optional, however not guaranteed and it needs to be confirmed by sending us an email as our hotel was fully booked on the weekend. You called and we explained to you that we didn't have any roller bed available and we have provided full linen for sofa bed. With the container, we are sorry that our housekeeping didn't check the drawer, we contacted the previous guest, it was for diabetes for their children and they left it and forgot to bin it and they apologized too. We have sent feedback to the housekeeping company and lodged a complaint too and we will be more careful with checking each drawers and thank you again for your feedback. We take our service very seriously and feedback such as yours is very valuable for us so that we can improve and make our guests satisfied. We have already apologized on the phone with you yesterday and would like to apologize again here in writing. We hope we could provide better experience in the future and if there anything we could do, please don't hesitate to let us know. Have a lovely day!

10/10 Sangat Bagus

Darren

Menginap 1 malam pada bulan Januari 2022

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Ting Ting pada tanggal 20 Des 2021
Than you for giving us 10 out of 10 review. We look forward to welcoming you back in the future. Ting Ting & Ren

8/10 Bagus

Rex

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
friendly family place no issues or problems
Menginap 1 malam pada bulan November 2021
Tanggapan dari Ting Ting pada tanggal 13 Des 2021
Hi Rex, thank you for your review. We are glad that you had a pleasant stay with us. We look forward to welcoming you back soon! Aussie Resort

8/10 Bagus

Rhiannon

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Aussie Resort offered an early check in and late checkout. Reception was very thorough in explaining everything.
Menginap 1 malam pada bulan November 2021
Tanggapan dari Ting pada tanggal 17 Nov 2021
Hi Rhiannon, we appreciate your review and glad that you enjoyed the early check in and late check out offer. Look forward to welcoming you back soon! Aussie Resort Management

8/10 Bagus

Peter

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan September 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great central access to all of Burleigh.
Menginap 5 malam pada bulan Juli 2021

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
Close to the beach, as many hotels are in this area. This hotel is one of the older hotels available, we didn’t use the kitchen as it seemed poorly maintained, with a fridge from the 90’s.
Menginap 1 malam pada bulan Juni 2021

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan
Unit good but no lift spa and pool very clean close to beach bus out the front
Menginap 5 malam pada bulan Juni 2021

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very tired. Needs refurbishing.
Menginap 2 malam pada bulan April 2021

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was clean, well situated.very small and reception not open much on the weekends- except for booking in. They did let us know the room was ready early. No recycling containers which was disappointing.
Menginap 3 malam pada bulan Maret 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We were welcome by the manager who guided us to our parking spot and help us with our luggage. He took us to our room and ensured we were please with the room. The room was spotless and had a new bathroom. Very impressed and highly recommend.
Menginap 2 malam pada bulan Maret 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
They prepared our room earlier, so when we arrived they were waiting for us in the carpark, helped us unload the car and took all of our bags up stairs to the room. The room had recently been renovated, it was tidy and clean and they even had the additional bed already made! The pool was also amazing!! It was perfect!! Will definitely stay again!!
Menginap 1 malam pada bulan Maret 2021

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Had all that was needed ,included washing machine/tumbledryer which was nice . Great location
Menginap 2 malam pada bulan Februari 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Quiet location but close enough to walk to main shops and restaurants, breakfast cafe across the road, beach nearby, property manager excellent, apartment all that you need
Menginap 2 malam pada bulan Februari 2021

10/10 Sangat Bagus

Gail, Brisbane, Queensland

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Chris, the manager, phoned us to advise our room was ready. On arrival he guided us to our parking space and carried our luggage to the unit. Acknowledged that we’d stayed there before. Very handy to North Burleigh beach
Menginap 2 malam pada bulan Oktober 2020

10/10 Sangat Bagus

Greg, Ballina

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Managers are very helpful and friendly made our enjoyable
Menginap 1 malam pada bulan Oktober 2020

8/10 Bagus

joe

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Short business trip
Menginap 1 malam pada bulan September 2020

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan September 2020

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Agustus 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Site Managers were very friendly and helped carry our luggage to our rooms which was a nice touch. Location was good, rooms clean but dated. Pool was very warm, good for colder months. Only negative was that bed was old and not comfortable. We would stay again as good value for price
Menginap 3 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Juli 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas
Needs some general maintenance. Staff very helpful.
Menginap 2 malam pada bulan Juni 2020

8/10 Bagus

T, Gold Coast

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Clean and comfortable unit. Smoking permitted on balcony. Kind and helpful management staff. Near the beach. Highway side is noisey however, it wasn’t an issue for us.
Menginap 3 malam pada bulan Juni 2020

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and over accomadating stay.
Stayed for 2 nights and we had a fantastic stay. Lovely pool, spotless room and excellent rental management. Chris and Kelly went above and beyond to work with our travel plans. 10 min walk to town center along the scenic beach path. Would stay here again!!!
Menginap 2 malam pada bulan Februari 2020

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2020

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location of the property is good being near the beach & a 10 minute walk to the shops. Make sure U get a unit which does not back onto the highway as the traffic is very noisy & it is difficult to sleep. Whilst the living area of the unit has air conditioning the bedroom & bathroom do not. The bedroom has a fan which only works when the light is on making it difficult to sleep in hot whether.
Menginap 7 malam pada bulan Januari 2020

10/10 Sangat Bagus

Sharon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay
Stay here for 2 nights, very clean, comfortable. Big lounge room area. Close to the beach and shops. Nice pool with heated spa and lots of sun lounges. I would stay here again no worries.
Menginap 2 malam pada bulan Januari 2020

2/10 Sangat Buruk

AK123, Adelaide

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas
Dirty!!! Extremely dirty and dark and expensive for the horrible conditions it was in
Menginap 2 malam pada bulan Januari 2020

10/10 Sangat Bagus

Brett

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location & everything we paid for.
Menginap 2 malam pada bulan Januari 2020

10/10 Sangat Bagus

Benjamin

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2020

10/10 Sangat Bagus

Bruno

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Great Location and clean. The service was amazing and nothing was too much trouble.
Menginap 1 malam pada bulan November 2019