Dear guest,We're pleased to hear that your overall experience was great, and we appreciate your positive comments on our friendly and helpful staff, as well as the quality of our facilities and the cleanliness of the main restaurant. Your feedback regarding the food delivery speed has been noted, and we apologies for any inconvenience. Thank you for taking the time to share your thoughts, and we hope to welcome you back for an even more enjoyable stay in the future.Best regards,JW Marriott Gold Coast

Dear Glenn,We are truly grateful for your glowing review of your time at JW Marriott Gold Coast Resort and Spa! It's heartwarming to hear that you loved our fantastic hotel, especially the pool. Your kind words about our staff, particularly Kai and Hollie, are greatly appreciated, and we're delighted to know that they made your stay memorable. Thank you for recommending us as a top choice for Gold Coast hotels. We look forward to welcoming you back for another wonderful experienceBest regards,JW Marriott Gold Coast

Dear Anne,We appreciate your positive feedback regarding your recent stay with us. It's wonderful to hear that you enjoyed the special package, and we're especially delighted by your kind words about Katerina at the front desk. We're pleased that the pool area and food service, including the provision of towels, met your expectations. We apologise for any inconvenience with the lack of hanging space in the bathroom and the room temperature gauge; your comments will be addressed. However, we're thrilled that you found the breakfast fantastic and overall found our staff to be super impressive. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable experience.Best regards,JW Marriott Gold Coast

Dear BO,We're delighted to hear you enjoyed our prime location, new facilities, spacious rooms, comfortable beds, and scenic views. It's fantastic to know you found the parking convenient and the proximity to various attractions favorable. Thank you for taking the time to share your positive experience. We look forward to welcoming you back for another enjoyable stayBest regards,JW Marriott Gold Coast

Dear Julie, We appreciate your positive feedback about our lovely rooms and facilities. However, we regret to hear that the service and food fell short of your expectations. Your feedback is valuable, and we apologise for any disappointment. We strive for excellence in all aspects, and your comments will be shared with our team for improvement. If there's anything specific you'd like to share about your experience, please feel free to provide more details. We hope to have the opportunity to better serve you in the future.Best regards,JW Marriott Gold Coast

Dear MatthewThank you for choosing to stay with us and for taking the time to review your experience with a top score! We aim to provide the most luxurious experiences at JW Marriott and so we are thrilled to read that you were happy with your short stay. We look forward to welcoming you back again soon! Kind regards, JW Marriott Gold Coast