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Ulasan untuk The Oracle Resort Broadbeach - GCLR

4 out of 5
The Oracle Resort Broadbeach - GCLR
22 Elizabeth Avenue, Broadbeach, QLD

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 104 dari 231 ulasan" "
Penilaian 8 - Bagus. 79 dari 231 ulasan" "
Penilaian 6 - Cukup Baik. 27 dari 231 ulasan" "
Penilaian 4 - Buruk. 15 dari 231 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 231 ulasan" "

8,6/10

Kebersihan

8,0/10

Staf & layanan

8,8/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Karen

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
The Pool areas were fantastic and overall the apartment was great, but there is definitely signs of wear and tear in bathrooms and walls desparately need a paint. Furnishings were mostly very good, but the bed mattress whilst comfortable had stains and there were no mattress protectors on the bed. The second bedroom also did not have a lamp to night time. Balconies were very very dirty with soot all over them.
Menginap 5 malam pada bulan Februari 2024

10/10 Sangat Bagus

Dion

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Family holiday
A great central place in Broadbeach, which is across the road from the beach. Multiple restaurants and cafes in very close proximity. Family holiday 2 adults 2 teenagers in a two bedroom apartment. Simple check in process. Room clean and new appliances. Beds comfy. Blockout curtains and soundproof windows. Access to WiFi, Netflix, Stan The room a touch on the small side for our family. More ideal for a couple or young family, Access to outdoor heated pool, gym, pool table. Would definitely stay again, but in a bigger apartment.
Menginap 8 malam pada bulan Desember 2023

8/10 Bagus

Tricia

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The communication provided by the managing Luxury Apartments was a little hit and miss. Overcharging us for our stay and also adding a fee for this via Amex which was not warranted. We paid Wotif. Then we weren't provided any details of which Tower we were staying in or Apartment number. Thank fully the apartment was clean, tidy and comfortable.
Menginap 3 malam pada bulan Desember 2023

2/10 Sangat Buruk

Alan

Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Brodie

Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Nice family holiday. Great location.
Menginap 7 malam pada bulan September 2023

10/10 Sangat Bagus

Christy

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great spot within walking distance to all activities.
Menginap 5 malam pada bulan September 2023

6/10 Cukup Baik

Shane

Bepergian bersama keluarga dan anak
Peppers staff rude after they found out we didn’t book thru them direct. Extremely rude.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Nikki pada tanggal 1 Agu 2023
Hi Shane.Thank you for your feedback. We hope you enjoyed your stay. We are sorry to hear that you did not have the best experience with the staff of the property. Perhaps giving the property your feedback as you did with us would benefit other guests who book through outside agents moving forward. We hope you travelled home safely and we hope that we can accommodate you on your next trip to the Gold Coast.Kind regardsGCLR

10/10 Sangat Bagus

Samuel Ivor

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The unit was clean and modern, easy access to all amenities in the hotel. The Oracle’s location is close to everything you need while on holiday.
Menginap 7 malam pada bulan Juli 2023
Tanggapan dari Nikki pada tanggal 1 Agu 2023
Hi Samual.Thank you so much for the great review. We are so pleased you enjoyed your stay and we look forward to welcoming you back in the near future.Kind regardsGCLR

10/10 Sangat Bagus

chris

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2023

10/10 Sangat Bagus

Breanna

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari GCLR pada tanggal 19 Mei 2023
Hi Breanna, thanks for the 5 out 5.

10/10 Sangat Bagus

George

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
As good as it get, nothing negative it has it all
Menginap 7 malam pada bulan Februari 2023
Tanggapan dari GCLR pada tanggal 23 Feb 2023
Hi George,Thank you for your brilliant review of your recent stay with us!We are so pleased to hear that you were impressed with our apartment- we work very hard to ensure our apartments are kept at our luxury standard, and it is fantastic to hear that we have succeeded.Looking forward to welcoming you back again in future.Kind regards,Gold Coast Luxury Resorts

8/10 Bagus

Christopher

Menginap 5 malam pada bulan Februari 2023
Tanggapan dari GCLR pada tanggal 28 Mar 2023
Hi Christopher,Thank you for the awesome review and for taking the time to provide us with your feedback. We thrive on providing a great guest experience and we are so pleased that your experience met your expectations. We look forward to hearing from you when you're ready to book your next Gold Coast holiday.Kind regardsGold Coast Luxury Resorts

10/10 Sangat Bagus

Angelo

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Lovely views, close proximity to everything, good amenities
Menginap 5 malam pada bulan Januari 2023
Tanggapan dari GCLR pada tanggal 23 Jan 2023
Hi Angelo,Thank you for your magnificent review of your recent stay with us!We are so pleased to hear that you were impressed with the apartment and location- those views are quite exquisite.We look forward to welcoming you back in future!Kind regards,Gold Coast Luxury Resorts

8/10 Bagus

HIROKO

Menginap 4 malam pada bulan Januari 2023
Tanggapan dari Gold Coast Luxury Resorts pada tanggal 17 Jan 2023
Dear Hiroko,We hope you enjoyed your recent Gold Coast Holiday. Thank you for taking the time to provide us with feedback, it is important to us and will be taken on board as we work towards perfecting our guests' experience. We hope you travelled home safe and we look forward to welcoming you back the next time you visit the Gold Coast.Kind regardsGCLR Team

2/10 Sangat Buruk

Matthew

Menginap 5 malam pada bulan November 2022
Tanggapan dari Sam pada tanggal 6 Des 2022
Hi Matt,I attempted to contact you to discuss the issues you experienced resulting in a 2 out of 10 rating. Please contact our office directly so we can gain an understanding and rectify the issues. I look forward to hearing from you soon. Kind regards, SamGold Coast Luxury Resorts

10/10 Sangat Bagus

Harris

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Totally private. Great views. Total Luxury
Menginap 5 malam pada bulan Oktober 2022
Tanggapan dari Nikki pada tanggal 1 Nov 2022
Hi Harris.Thank you for the great review!! We appreciate your feedback and we are so pleased you had an enjoyable stay and took the time to enjoy the amazing views. We hope to be able to welcome you back on your next visit to the Gold Coast.

10/10 Sangat Bagus

Dionne

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very nice property well fitted out close to restaurants and shops. Close to pacific fair. Tram stop and buses. Easy walk to beach. Pool area very nice and sen garden
Menginap 5 malam pada bulan Oktober 2022
Tanggapan dari GCLR pada tanggal 31 Okt 2022
Hi Dionne,Thank you for the awesome review and for taking the time to provide us with your feedback. We thrive on providing a great guest experience and we are so pleased that your experience met your expectations. We look forward to hearing from you when you are ready to book your next Gold Coast holiday.Kind regardsGold Coast Luxury Resorts

10/10 Sangat Bagus

Andrea

Disukai: Kebersihan, kenyamanan kamar
Perfect
Nothing to fault here, fantastic accommodation. Thankyou Kim for your great communication.
Menginap 3 malam pada bulan Oktober 2022
Tanggapan dari GCLR pada tanggal 31 Okt 2022
Hi Andrea,Thank you for the awesome review and for taking the time to provide us with your feedback. We thrive on providing a great guest experience and we are so pleased that your experience met your expectations. We look forward to hearing from you when you're ready to book your next Gold Coast holiday.Kind regardsGold Coast Luxury Resorts

8/10 Bagus

Sue

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Perfect position.
Menginap 3 malam pada bulan Oktober 2022
Tanggapan dari GCLR pada tanggal 18 Okt 2022
Hi Sue,Thank you for your review, we are glad to hear the position was perfect. We look forward to hosting you again on your next stay on the Gold Coast

10/10 Sangat Bagus

Sharon

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We found the apartment spacious, clean and well presented. The amenities of the complex were fantastic. Will definitely be back.
Menginap 4 malam pada bulan Oktober 2022
Tanggapan dari Gold Coast Luxury Resorts pada tanggal 16 Okt 2022
Hi SharonThank you so much for your amazing review!! We are so pleased that your expectations were met with both your apartment and the facilities of the property. We hope you had a great holiday and that some lovely new memories were made. We look forward to welcoming you back on your next trip to the Gold Coast.Kind regardsGCLR

8/10 Bagus

Janice

Menginap 6 malam pada bulan September 2022

10/10 Sangat Bagus

Lorene

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Fantastic location. Very clean except for windows. All the team at GCLR were professional, efficient and lovely to deal with.
Menginap 5 malam pada bulan September 2022
Tanggapan dari Gold Coast Luxury Resorts pada tanggal 16 Okt 2022
Hi Lorene.Thank you for the outstanding review!! We are so pleased you had an enjoyable stay and that your experience met your expectations! We look forward to welcoming you on your next visit to the Gold CoastKind regardsGCLR

8/10 Bagus

Adam

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Good location with restaurants just downstairs. Easy walk to shopping and casino
Menginap 3 malam pada bulan Juli 2022
Tanggapan dari Nikki pada tanggal 27 Jul 2022
Hi Adam Thank you for taking the time to rate your recent stay and thank you for sharing your feedback. We hope you had a great stay and we look forward to welcoming you back when you are ready for your next Gold Coast getaway. Kind regards GCLR

10/10 Sangat Bagus

Anne

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Fantastic
Really great facilities. Centrally located. As it was a private rental staff at front would not assist us
Menginap 5 malam pada bulan Juli 2022
Tanggapan dari Nikki pada tanggal 27 Jul 2022
Hi Anne. Thank you for taking the time to review your recent stay. And thank you so much for the 10/10!! We are thrilled. We are so pleased you were happy with your apartment and all the facilities and hope you had a great holiday. We hope you choose Gold Coast Luxury Resorts when you are ready to book your next Gold Coast getaway. Kind regards GCLR

8/10 Bagus

Alan

Menginap 3 malam pada bulan Juni 2022

2/10 Sangat Buruk

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Never again though this agency
Apartment was nice - 2 bedroom but only one bathroom, second bedroom internal with no window. This property is managed off site by an agent - the whole experience was terrible - 30min round trip to collect keys from their office, parking was confirmed but wasn't available so we had to park a block away in a public car park at my expense - they never answer the phone to assist but just sent me over 10 emails and txt, there should be full disclosure PRIOR to booking of the key situation and parking - lesson learned here
Menginap 1 malam pada bulan Mei 2022

8/10 Bagus

William

Disukai: Kebersihan, kenyamanan kamar
Menginap 4 malam pada bulan Februari 2022
Tanggapan dari Gold Coast Luxury Resorts pada tanggal 3 Mar 2022
Hi William. Thank you for rating your recent stay with us. We hope your stay was an enjoyable one and we look forward to welcoming you back on your next visit to the Gold Coast. Kind regards GCLR Team

6/10 Cukup Baik

Leigh

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 4 malam pada bulan Februari 2022
Tanggapan dari Gold Coast Luxury Resorts pada tanggal 17 Feb 2022
Hi Leigh. We hope you enjoyed your recent stay and do thank you for taking the time to rate it. Please feel free to let us know if you have any feedback you would like to share otherwise we look forward to assisting you with your accommodation needs the next time you visit the Gold Coast. Kind regards Gold Coast Luxury Resorts

10/10 Sangat Bagus

James

Menginap 3 malam pada bulan November 2021

10/10 Sangat Bagus

Sarah

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Christina

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2021
Tanggapan dari GCLR Team pada tanggal 27 Jul 2021
Hi Christina, Thank you for leaving a 10/10 review! Gold Coast Luxury Resorts looks forward to welcoming you back again in the future!

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juni 2021
Tanggapan dari GCLR Team pada tanggal 27 Jul 2021
Hi Anonymous, We would love to know what we could do next time to make your stay more enjoyable. Please feel free to reach us directly.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Location is great. Plenty of food options. Didnt like lack of wheelchair access to sauna and steam room.
Menginap 4 malam pada bulan Mei 2021
Tanggapan dari GCLR Team pada tanggal 1 Jun 2021
Thank-you for your review and feedback, we are pleased you enjoyed your stay with us and found the central location convenient!

10/10 Sangat Bagus

Jason

Disukai: Kebersihan, kenyamanan kamar
My favourite place to stay
Great place to stay. Upmarket and mostly owner occupied so is not really tailored for families which I like.
Menginap 2 malam pada bulan Mei 2021
Tanggapan dari GCLR Team. pada tanggal 26 Mei 2021
Thank-you for your wonderful review Jason, we are pleased that you enjoyed your stay with us in this apartment!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Close to everything I had planned. No downside.
Menginap 4 malam pada bulan Mei 2021
Tanggapan dari GCLR Team. pada tanggal 18 Mei 2021
Thank-you for your review, we are pleased you enjoyed this apartments central location and didn't experience any negatives!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Close to great restaurants, beach, transport and shops
Menginap 7 malam pada bulan April 2021
Tanggapan dari GCLR Team pada tanggal 5 Mei 2021
Thank-you for your review! We're pleased you enjoyed your stay and the central location of this apartment.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
We loved the oracle. Stayed in tower 1. Level 35 in superior apartment. View is breathtaking. Definitely recommend. Gorgeously decorated. Great location. Right across from the beach and easy walk to restaurants and cafes.
Menginap 7 malam pada bulan April 2021
Tanggapan dari GCLR Team pada tanggal 27 Apr 2021
Thank-you for the wonderful review and comments! Our team are so pleased you enjoyed your stay with us, hopefully we are able to welcome you back in the future.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Amazing views, very clean and great location.
Menginap 5 malam pada bulan April 2021
Tanggapan dari GCLR Team. pada tanggal 27 Apr 2021
Thank-you for the wonderful review! We are pleased you enjoyed your stay in this unit and loved the wonderful views.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Booking through Gold Coast Luxury Resorts was fantastic and huge savings
Menginap 5 malam pada bulan Februari 2021
Tanggapan dari GCLR Team. pada tanggal 26 Feb 2021
Thank-you for your wonderful review! I hope we have the chance to welcome you back in the future.

6/10 Cukup Baik

Dale

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Lovely but not a Peppers
There is a stark difference between this apartment and those managed by Peppers. The furniture is tired, the appliances did not all work, the apartment was under resourced in terms of kitchenware. It is a lovely apartment but just not worth the same money as the equivalent apartment managed by Peppers in the same building.
Menginap 7 malam pada bulan Januari 2021
Tanggapan dari GCLR Team pada tanggal 13 Jan 2021
Hi Dale, Thank you for taking time to leave us a review. We're glad that you enjoyed your stay overall, although we're sorry to hear of the issues that you had. We take great pride in providing high quality accommodation at a much lower price than the onsite management. While these issues should have been rectified before you checked in, please note that you are also welcome to contact us during your stay if there is anything that is not up to standard. Thank you for bringing these to our attention so that we have the opportunity to improve everything for our future guests. We hope to see you again in future for a better experience.

6/10 Cukup Baik

John, Sydney

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property cannot be faulted. Location, cleanliness etc. However, when staying in a 5 star property for a week with four people, one would expect more then 2 rolls of toilet paper. Also the double bed requested is simply 2 singles pushed together with no topper, just a queen sheet to hold them together. I was also disappointed that there was no wifi, Chromecast etc which is not made clear when you book.
Menginap 7 malam pada bulan Desember 2020
Tanggapan dari GCLR Team pada tanggal 31 Des 2020
Hi John, Thank you for taking time to leave us a review, we appreciate your feedback. Please note that these are privately owned apartments which are priced much cheaper than the onsite management and only include a starter pack of amenities. Our standard bedding configuration is 1 King bed in the master and 2 Single beds in the second bedroom. These are made up of 'zip singles' so that we can adjust them to suit multiple preferences. We do not advertise wifi or chromecast for any of our apartments, although most of our apartments do have wifi and we can note requests. It's good to hear you enjoyed your stay overall, and we hope to see you again in future.

8/10 Bagus

Marcus

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Defects
Some of the items in the department were not working i.e. kids door locked automatically and we had to call after hours service to fix it. bed lamp and living room was not working. Some of the apartments had mould and visible rust.
Menginap 10 malam pada bulan Desember 2020
Tanggapan dari GCLR Team pada tanggal 31 Des 2020
Hi Marcus, Thanks for taking time to leave some feedback. Apologies for the issue with the door, but we're glad that we could fix it for you promptly. Please note that our handyman would've also been happy to fix the lights if advised. It's great to hear that you enjoyed your stay overall, and we hope to welcome you back in future!

10/10 Sangat Bagus

Erica M

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Family week
Have stayed here two years running now and will come again
Menginap 7 malam pada bulan Desember 2020
Tanggapan dari GCLR Team pada tanggal 22 Des 2020
Thank-you for your wonderful review Erica! We are so pleased you enjoyed your stay and we look forward to welcoming you back again next year!

8/10 Bagus

Anne

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Very clean 2nd bedroom with twin beds a little cramped for 2 adults. Would have liked a power point in the bathroom so hair dryer could be used in front of a mirror. Overall a pleasant stay pool area good. A quiet place.
Menginap 5 malam pada bulan November 2020
Tanggapan dari GCLR Team pada tanggal 23 Nov 2020
Thank-you for your positive review Anne! We are pleased your enjoyed your stay overall. Our bathrooms have powerpoints which are located underneath the mirror vanity's, they can be a little hard to find sometimes! We hope to welcome you back in the future Anne.

8/10 Bagus

Anna

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2020
Tanggapan dari GCLR Team. pada tanggal 22 Okt 2020
Thank-you for your review Anna! We hope to welcome you back in the future.

8/10 Bagus

Christopher

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 4 malam pada bulan September 2020
Tanggapan dari GCLR Team. pada tanggal 22 Okt 2020
Thank-you for your review Christopher! We hope to welcome you back in the future.

8/10 Bagus

Elizabeth

Menginap 5 malam pada bulan Agustus 2020
Tanggapan dari GCLR Team pada tanggal 7 Okt 2020
Hi Elizabeth, Thanks for your review, we're glad to hear that you enjoyed our premium apartment with ocean views! We hope to see you again soon.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Great property in a great location with great ocean views. We always love staying at the oracle, the units are modern, spacious, well appointed and comfortable.
Menginap 4 malam pada bulan Juli 2020
Tanggapan dari GCLR Team. pada tanggal 6 Agu 2020
Thank-you for the wonderful 5-star review! We are so pleased to hear you enjoyed your stay and this beautiful apartment.

6/10 Cukup Baik

Steven, Sunshine coast

Bepergian bersama keluarga
Disukai: Fasilitas
Apartment was very beat up. Stains every where on carpets, hole in entrance door Looked like someone’s fist, chips & chunks out of joinery. Curtains broken. Was expecting a lot more.
Menginap 3 malam pada bulan Juli 2020
Tanggapan dari GCLR Team pada tanggal 5 Agu 2020
Hi Steven, Thank you for taking time to leave us some feedback. This is very unusual to hear as we take great pride in keeping our apartments up to a high standard. We would appreciate it if you could contact us directly with more details so that we can look into this further.