Gran Canaria hotel guide. Occidental hotel in Gran Canaria, Canary Islands

"It was our long term holiday at this property. Big thanks to the animation team. The guys were brilliant and funny and children were always taken care of in terms of having fun (hello Alfredo 🙂). The restaurant was very good with plenty food to chose from. The bar tenders were so nice and accommodating everyone with big smile and friendliness. The receptionists were friendly too. The only problem in this property are constantly broken elevators, so we must have gone around in most of the times. In general we had a great time, so we will be happy to return to this hotel in the future. Thank you!"

"I'd read on trip advisor that there was terrible food poisoning etc! Rubbish, they might have had a norovirus bug in the hotel but staff made every effort with sanitisers at meal times to eliminate this, although we never spoke to anyone who was affected. Food was lovely & varied, no complaints. I was here for my friends 60th, as I found it, all the staff I came across were amazing. Salvador in the main restaurant who works mornings & evenings was brilliant when we wanted to organise a cake we had to bring our own as hotel need 48hrs (for info), to supply one. He kept it cool for us & made sure staff brought it out at correct time. All rooms sea view & west facing so you get the sunset. My only downside is the entertainment at night, its very basic/boring, thats my only complaint, Riu liven the entertainment up! We may be middle aged but people love 'Good Music'."