Search Hotels in Innsbruck Val Moritz, Granby

"the room was clean and the staff was very friendly"

"I checked in at 9pm Friday night, no one was in the office it was just our key to the room with our name and room number on there. We get into the room, it isn’t the room I reserved on the app. They gave us two queen beds and not the king bed room. There was no tv in the room. No towels to shower. No one to contact about the issues. The next day I went up to the office, no one there still. Called all the numbers they left, didn’t hear anything back from anyone until noon Saturday. I believe it’s the GM Nic, that finally reached out and acted confused. We weren’t going to waste our trip waiting around on them to address the issues so I checked out immediately and booked an air bnb. I will no longer be using hotels.com. Thanks "

"This was our first time staying at the Gateway Inn. Very clean, comfortable bed and nice accommodations. Love the fact it's so close to the park entrance. We would DEFINATELY stay again."

"Rooms were clean and beds were super comfortable. If traveling with kids I wouldn’t recommend this hotel. They do not offer early check in or late check out which is unfortunate. Breakfast was great the staff in there were friendly. Front desk staff were not overly friendly. "

"Greeted with an outstanding host at check in. Don’t remember name. Breakfast provided was good each morning. All in all a great experience!"

"Overall pretty disappointed in our experience. I completely understand that the weather is not typical and that certain amenities can not happen because of that. However, in my experience, management did not appropriately staff the property and therefore many of the experiences were not great. The pool was not accessible because there was a capacity of 25 swimmers the first night and then the following day it was closed completely due to “unexpected circumstances” and the rest of the amenities were limited I’m assuming because of the weather (heat wave in March). This as well as the cost of the limited buffet that was provided really put a bad taste in our experience we payed over 100$ for a extremely limited buffet for a family of 6 (2 actually adults, 15yo, 13, 8, 5) and the majority of us just ate a salad. No Mac and cheese or nuggets to be found. We decided to leave very early on our 3rd day. I really came with low expectations on accommodations (our room was riddled with stains on walls and ceiling and the bathroom was laughable and the smell of BO in common areas) but I had hope that the amenities would compensate. It did not. "

"Pretty basic, but has a nice Western rustic charm. Clean, warm & dry. "

"Check in was the worst experience, you have to download and app, yet you still need interaction with the front desk. Staff are great, super helpful but the check in is a nightmare. The building is a bit tired and worn, it all works and the location is great. Nothing in Winter Park base station you have to drive into Winter Park town for any half decent restaurants."

"Exactly what we needed, quiet & safe. Minutes from everything!"