Fasilitas properti

Ulasan untuk Holiday Inn Express Grand Rapids Airport North, an IHG Hotel

2.5 out of 5
Holiday Inn Express Grand Rapids Airport North, an IHG Hotel
5405 28th Street Court SE, Grand Rapids, MI

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 560 dari 846 ulasan" "
Penilaian 8 - Bagus. 171 dari 846 ulasan" "
Penilaian 6 - Cukup Baik. 47 dari 846 ulasan" "
Penilaian 4 - Buruk. 31 dari 846 ulasan" "
Penilaian 2 - Sangat Buruk. 37 dari 846 ulasan" "

9,4/10

Kebersihan

9,0/10

Staf & layanan

9,0/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Vicki

Disukai: Staf & layanan, kondisi & fasilitas properti
Ok
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Charlotte

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The best!! Oliver one of the workers was so kind and caring and helpful! 10/10 reccomend staying here!! Clean rooms great breakfast and great service!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Christy pada tanggal 11 Mei 2024
Good morningSo happy that you got to me Oliver, he is one of a kind! thank you for giving us your feedback. Happy to see that you enjoyed your stay with us. We look forward to your next visit.Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Richard

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
nice property
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Christy pada tanggal 4 Mei 2024
Good morning RichardI am pleased to see that you enjoyed your time with us.We look forward to your next visit.Thank youChristyanna DunnG.M.

10/10 Sangat Bagus

Claudia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was quiet and clean
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Christy pada tanggal 4 Mei 2024
Good morning ClaudiaI am glad to see that you found the hotel peaceful and clean for your stay. We strive to make every guest feel welcome, as well as the environment they are staying in.We look forward to your next visitThank youChristyanna DunnG.M.

8/10 Bagus

Gary

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good spot next to big grocery, restaurants, etc. Good landing spot…
Menginap 4 malam pada bulan April 2024
Tanggapan dari Christy pada tanggal 3 Mei 2024
Good morningThank you reviewing your recent stay with us, I am happy to see that you enjoyed your time with us. We look forward to your next visit.Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Glenn

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Nathan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Christy pada tanggal 29 Apr 2024
Good morning NathanI am pleased to see that you enjoyed your tome whole with us. We looked forward to your next visit.Thank youChristyanna DunnGeneral manager

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Toni, Allendale

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always a pleasure to stay here
Menginap 1 malam pada bulan April 2024
Tanggapan dari Christy pada tanggal 16 Apr 2024
Good morning TonoDelighted you enjoyed your stay with us.We look forward to your next visit to Grand RapidsThank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Clyde

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Christy pada tanggal 16 Apr 2024
Good morning ClydeThank you for taking the time to review your recent stat with us. I am happy to see that you enjoyed your time with us.We look forward to seeing you again!Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

November

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and quiet. Helpful and friendly staff. Reasonable rates. Good buffet breakfast. Great location within 10 min Cornerstone University.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Christy pada tanggal 29 Mar 2024
Good morning NovemberThank you for staying with us. Glad to see that were centrally located for your needs. We hope to see you again in the future.Thank you Christyanna DunnGeneral Manager

10/10 Sangat Bagus

Jonathan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Christy pada tanggal 29 Mar 2024
Good morning Johnathanthank you for taking the time to review your stay. Happy to see that you enjoyed your time with us.ThankyouChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Kathryn, Canton

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a great hotel for a family: good pool, near a Meijer and had a great breakfast with a very attentive employee constantly restocking and checking the breakfast options.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Christy pada tanggal 27 Mar 2024
Good morning KathyrnThank you for staying with us. I am delighted to see that you enjoyed my staff and your stay.We look forward to your next visit.Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

REBECCA

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was excellent
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Christy pada tanggal 27 Mar 2024
Good morning RebeccaPleased to see that you enjoyed your time with us!We look forward to your next visit!!thank youChristyanna DunnGeneral manager

8/10 Bagus

Jennifer, GRAND BLANC

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Christy pada tanggal 29 Mar 2024
Thank you Jennier for staying and reviewing your time with us.We look forward to your next visit.Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Leigh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Christy pada tanggal 16 Mar 2024
Good morningThank you for taking the time to review your stay with us! I am happy to see that you enjoyed your time with us.We look forward to your next visit.Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Kelly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy access from the expressway and close to the country club we had to go to for a wedding!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Christy pada tanggal 16 Mar 2024
Good morningHappy to see that we were centrally located for your needs.We look forward to your next visit to Grand RapidsThank youChristyanna DunnGeneral Manager

8/10 Bagus

Suzanne

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Screaming guests at 1 am. in the hallway. Took too long for personnel to respond. Shuttle to airport was very prompt and driver was very personable.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Christy pada tanggal 16 Mar 2024
Good morningWe do apologize that there was a delay. We do truly try to get there as quick as we can. I will pass along your comment about the shuttle to the owning hotel, they would appreciate the feedback.Thank you for staying with us.Christyanna DunnGeneral Manager

10/10 Sangat Bagus

Twila

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Christy pada tanggal 27 Feb 2024
Good afternoonThank you for taking the time from your day to review your recent stay with us. We greatly appreciate your feedback!!We are so pleased to see that you enjoyed your stay.We look forward to your next visit.Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

November

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean! Spacious room with king bed. Quiet air/heat in room. Mini fridge worked well. Nice hot breakfast with many choices. Bed was a little too soft for our preference, but overall a comfortable room. Convenient and close to freeway, but still quiet. Pleasant, helpful staff. Stayed here twice in the last year and happy with both stays. Would definitely stay again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Christy pada tanggal 27 Mar 2024
Good morning NovemberWe do indeed have a quiet hotel, even being close the highway. Thank you for visiting!Christyanna DunnGeneral Manager

10/10 Sangat Bagus

claudia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I missed breakfast and let me grab something from the pantry.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Christy pada tanggal 29 Mar 2024
Good morning ClaudiaGlad to see that we accommodated you for breakfast. No one wants to travel hungry!Thank you for staying and we look forward to your next visit.Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Garrett

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean, convenient, and comfortable. I'll stay here again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Christy pada tanggal 7 Feb 2024
Good morning Than you for your review of your recent stay. I am happy to see that you would return the next time you are in the area, and we look forward to that next visit!Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Carol

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay
We were welcomed by a very friendly and professional desk person! Every thing was very clean and our bed was very comfortable, and we will be back!!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Christy pada tanggal 7 Feb 2024
Good morningThank you for reviewing your stay with us. I am pleased to see that you were welcomed by my friendly staff, as this is what the Holiday Inn Express brands stands for.We look forward to your next visit with us!Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean, bed was very comfortable, easy to check in and out.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Christy pada tanggal 19 Jan 2024
Good morning MichaelThank you for taking the time to review you recent stay with us. I am happy to see that you found your bed comfortable - as I believe we have the most comfortable beds for any hotel. I glad to see that checking in and checking out was seamless for you, as we strive to do this for each guest. We look forward to your next visit with us!Thank youChristyanna DunnGeneral Manager

8/10 Bagus

Mary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We would stay here again. It was clean, kids swam in the pool and my husband used the gym. Breakfast was good. Nice open spaces in lobby. Room was set up well with mini frig and microwave. My only complaint is check-in and check out took a little while. At check in they started with one staff member and there were 3 of us in line. A second staff member was called out. At check out, only one staff member and again, I had to wait.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Christy pada tanggal 15 Jan 2024
Good afternoon MaryI appreciate you taking the time to review your most recent stay with us. I apologize for your wait time during both check in and check out. We have some new staff that are still working on speed, so I appreciate your patience during the wait. We look forward to your next stay when in Grand RapidsThank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Jeremie

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Christy pada tanggal 7 Feb 2024
Good morningThank you for staying and reviewing your tome spent with us! I am pleased to see that you enjoyed your stay.We hope you will visit again soonThank youChristyanna DunnGeneral manager

10/10 Sangat Bagus

Crystal

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
I’ve never stayed at a holiday inn express before, I’ve been to some amazing hotels but this hotel by far had the comfiest bed and pillows! So naturally I had to try and see if I could purchase the same ones! They supplied large containers of hand lotion, hand soap and hair products in the bathroom. Their complimentary breakfast was great! They had far more options than any other “typical” breakfast. Very clean as well! I won’t cancel out a holiday inn express again! Especially for the price!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Christy pada tanggal 19 Jan 2024
Good morning CrystalThank you for reviewing your recent stay with us. I am delighted to see that we met your expectations and exceeded some during your stay. We do have a large selection of breakfast options for each guest. I am happy to see that you enjoyed our bathroom amenities, as we have the greatest Dove products for your comfort. We look forward to your next visit with us!!Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Andrew

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Chill, clean, quiet, and kind service.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Christy pada tanggal 30 Des 2023
Good morning AndrewThank you for your review of you stay. I am pleased to see that you enjoyed your time with us.We look forward to your next visit!Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Laura

Bepergian bersama keluarga dan anak
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Christy pada tanggal 30 Des 2023
Good morning LauraGlad to see that you enjoyed your time with us! We look forward to your next visit.Thank youChristyanna DunnGeneral Manager

4/10 Buruk

Kaleb

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Christy pada tanggal 13 Des 2023
Good morning KalebCan you please let me know what impacted your stay with us, so that I can address any situations you faced.thank youChristyanna DunnGeneral manager

10/10 Sangat Bagus

Richard

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Christy pada tanggal 12 Des 2023
Good morning RichardThank you for staying and taking the time to review your stay with us. I am pleased to see that you enjoyed your time with us!@We look forward to your next visit.Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

alexis

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Christy pada tanggal 11 Des 2023
Good afternoon AlexisI am pleased to see that you enjoyed your latest stay with us!We hope to see you in the future!Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Lori L

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly staff
Tanggapan dari Christy pada tanggal 7 Feb 2024
Good morningThank you for taking the time to review your recent stay with us. I am pleased to see that you enjoyed your time with us!We look forward to your next visit.Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Jennifer

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was friendly.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Christy pada tanggal 6 Des 2023
Good afternoonThank you for review your most recent stay with us. I am happy to see that you found my staff friendly, and enjoyed your time with us.We look forward to your next stay.thank youChristyanna DunnGeneral Manager

8/10 Bagus

Don

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was wonderful
Menginap 3 malam pada bulan November 2023
Tanggapan dari Christy pada tanggal 6 Des 2023
Good afternoonThank you for taking the time to review your most recent stay with us. I am happy to see that you enjoyed your accommodations while here. We look forward to your enxt visit.Thank youChristyanna Dunn

10/10 Sangat Bagus

Thomas

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was great as was the hot breakfast
Menginap 1 malam pada bulan November 2023
Tanggapan dari Christy pada tanggal 30 Des 2023
Good morning ThomasHappy to see that yo enjoyed your room and our large selection of breakfast options.Please visit again!Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

christi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Christy pada tanggal 21 Nov 2023
Good afternoonThank you for taking the time to review your recent stay with us.I am pleased to see that you enjoyed your time with us!We look forward to your next visit.Thank youChristyanna DunnGeneral Manager

6/10 Cukup Baik

Amy

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023

6/10 Cukup Baik

Sean

Menginap 6 malam pada bulan November 2023
Tanggapan dari Christy pada tanggal 13 Nov 2023
Good morning SeanThank you for taking the time to review your stay. I see that there was some room for improvement. What could we have done better during your stay?We look forward to your next visit in order to make it perfect!Thank youChristyanna DunnGeneral Manager

2/10 Sangat Buruk

Jesse

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The guy at the front desk is rude and not helpful i ask for a light bulb and he told me we will be fine and hung up on me! Very rude
Menginap 1 malam pada bulan November 2023
Tanggapan dari Christy pada tanggal 13 Nov 2023
Good morning JesseI sincerely apologize for the lack of service you received upon checking in. This is unacceptable, and not how we treat our guests. I will make sure that this is dealt with.Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Christy pada tanggal 8 Nov 2023
Good morning MichaelThank you for taking the time to review your stay with us. I am happy to see that you enjoyed yourself.We look forward to your next stay with us@Thank youChristyanna DunnGeneral Manager

8/10 Bagus

Lynn

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Thumbs up
Always had a great experience at this hotel
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Christy pada tanggal 31 Okt 2023
Good morning LynnI am pleased to see that you enjoy your stays with us! We love seeing return guests such as yourself.We look forward to your next visit.Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Carol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is a newer place. Great room and it has a keurig!The bathroom is great and has a walk in shower. Very modern. The bed is very comfortable. All around it’s great
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Christy pada tanggal 30 Okt 2023
Good morning CarolThank you for choosing us for your stay. We appreciate your feedback, and are happy to see that you enjoyed your stay, and the walk in shower. We look forward to your next stay with us.Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

Leanne

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Christy pada tanggal 24 Okt 2023
Good afternoon LeanneThank you for taking the time tor review your most recent stay with us. I am happy to see that you enjoyed your time with us!We look forward to your next visit Christyanna DunnGeneral Manager

10/10 Sangat Bagus

Brittney

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean and friendly staff
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Christy pada tanggal 20 Okt 2023
Good morning BritneyI am pleased to see that you were welcomed by my friendly front desk staff.We look forward to your next stay with us when in Grand RapidsThank youChristyanna DunnGeneral Manager

8/10 Bagus

Jennifer

Disukai: Kebersihan, kondisi & fasilitas properti
Clean with comfortable beds. Inexpensive.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Christy pada tanggal 20 Okt 2023
Good morning JenniferThank you for reviewing your latest stay. I ma happy to see that you enjoyed your time with us.We look forward to your next stay with us!Thank youChristyanna DunnGeneral Manager

10/10 Sangat Bagus

vicki

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and friendly
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Christy pada tanggal 18 Okt 2023
Good morning VickiThank you for taking the time to review your most recent stay with us!. I am pleased to see that you were met with my friendly front desk staff upon arrival and check in was seamless.Thank you for staying with us, and we hope to see you again. Thank youChristyanna Dunn

10/10 Sangat Bagus

Sandra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff members were very helpful. Thank you.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Christy pada tanggal 19 Okt 2023
Good morning SandraThank you for taking the time to review your stay with us. I am pleased to see that you found my staff to me pleasant and helpful for your traveling needs. We look forward to your next visit. Thank youChristyanna DunnGeneral Manager