Hotel Best Western di Grandview

"We were very disappointed with our stay. When we checked in, the hotel charged an additional $100 that had not been clearly disclosed beforehand, which was an unpleasant surprise. The entire hotel has an unpleasant smell, and the air conditioning only seems to have two settings—ice cold or completely off—making it difficult to keep the room comfortable. The sofa bed was unusable. The mattress was so thin that it offered almost no support. We had to call to request bedding, only to be told to...

"This was, without a doubt, the worst hotel stay I've ever had. We checked in around midnight and were assigned Room 201. The hallway had a very strong food odor, and the room had bubbling paint that appeared to be from water damage. It felt unusually humid despite being cold. The floors were sticky and damp, the transition strip was torn, and the bedding felt moist instead of clean and dry. We requested a different room and were moved to Room 124. It was in better condition, but it still felt...

"I had a pleasant stay here. The staff was friendly and helpful. The property was kept up and one day they cleaned the room windows. This is not a fancy hotel by any means, but for the price i can’t complain. Room is a little outdated and didn’t smell the best but was clean. Again, good stay for the price."