Hotel Menerima Tamu LGBT di Gravesend

"Short staffed, no ac, limited breakfast, room needs updating. Nice shower and bathroom, although small. No lift."

"Loved my stay! Very easy check in on the tablets. Room was cool with the lights. Everything was done on an iPad which was pretty cool. My tv worked but kept glitching so bit annoying. Bed was comfy. Only thing is the blinds being functioned from the iPad mine kept catching and wouldn’t go down after a certain point. Pretty annoying. I did try myself but didn’t want to break anything. It would catch every single time and go slanted. Great stay and location. Would def stay again"

"I will stay again"

"Staff seemed confused and unhelpful at first when we asked if early check in was possible. They had to look up our reservation/confirmation number instead of just being able to find it by seeing our passports. The standard room is small and doesn’t have a real window to the outdoors. It looks out to a fake courtyard with fluorescent lighting so it was very disorienting when we got back at 10pm to see “daylight” outside the window. There is barely any walking space as it’s a very compact and...

"My stay at the Mercure Hotel in Pembury was okay. My room was on the ground floor and adequate. The bathroom was very clean and cleaned for the three days that I stayed there. The bed was made and the room was clean daily and I have no complaints about it. The room was adequate for my needs.. The only slight grumble I have is that I did not find the staff very friendly. Sometimes there was nobody on reception at all and when I went to check out, I couldn’t see anybody around and was unable to...

"The room was excellent and reception staff were fantastic. You now have to pay for parking not acceptable in a hotel. Bar not respecting clients privacy by shouting room numbers across the bar and names. Unacceptable. Breakfast was a disaster if staff spent less talking to each other rather than checking the state of play with the food. Ie little food available when flagged they said oh we will cook some more. This is unacceptable for a buffet food bar. Should be constantly monitored and the...

"Had a great stay! The hotel was clean and comfortable, and the staff were incredibly friendly, helpful, and cooperative throughout my visit. Their excellent hospitality made my stay even more enjoyable. I would definitely recommend this hotel and would be happy to stay here again."