Greenvale hotel guide. Best Western hotel in Greenvale, New York

"The staff were great and we were highly satisfied with the excellent location of our hotel. However, our room was not cleaned/tidied the second night of our stay. We watched the cleaning staff enter the room that same morning so unsure what happened."

"The property has clearly deteriorated compared to previous years. The hotel feels very outdated, and the room was not clean. It was easy to notice that maintenance is not being kept up to standard. As soon as you walk into the room, our allergies flare up and nose gets congested. The pillows were extremely uncomfortable, and the mattress was in poor condition as well. No mini fridge in the room, which is a very basic amenity in almost any hotel room. When you consider the many other dining and hotel options available in the area, it probably makes more sense to explore other properties. I have used this hotel several times over the past few years, and the decline is obvious. At this point, I do not think I will stay here again, whether for business or with my family "

"The location is great! But no ammenities at all! Not even coffee for the morning "

"Very good for new York staff is new York so patience is limited lol"

" Lean room, excellent location if you want to be “near” the main attractions."

"Pros: The common areas, location, and staff were truly lovely. I appreciated the room size and overall space. The shampoo/conditioner/bodywash scents were lovely and the shower water pressure was amazing. Cons: The cord to raise or lower the curtain was missing, so the curtain was down and we couldn’t let natural light into our room. Water leaked from the base of the toilet when it was flushing."

"Always clean, great location, affordable without skimping, pleasant and friendly staff"

"The staff was amazing! Friendly and attentive whenever needed. Loved the quiet room, the cozy lounge, and the yummy breakfast available in the bake shop. Only suggestion might be to have a cozy chair in the room. Aside from the desk chair, there was nowhere but the bed to sit on."

"Not at all what it looks like in the the photos! Old stained carpets, non working TV in 3 rooms (that we were moved to), old, saggy mattrasses, dirty stained lamp shades and dripping faucets. One room had entire AC control panel missing from the wall. $79 fees for parking from the site, where it really only $46 with hotel vouchers. Most of the staff is nice enough, but does equal to any type of nice and comfortable stay"