Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Comfort Inn Greenville I-65

2.5 out of 5
Comfort Inn Greenville I-65
1029 Fort Dale Rd, Greenville, AL

Reviews

8.6

Excellent

Rating 10 - Excellent. 301 out of 627 reviews" "
Rating 8 - Good. 227 out of 627 reviews" "
Rating 6 - Okay. 51 out of 627 reviews" "
Rating 4 - Poor. 31 out of 627 reviews" "
Rating 2 - Terrible. 17 out of 627 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Larke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Staff on 13 May 2024
Thank you for your positive feedback on your recent stay at the Comfort Inn Greenville. We appreciate you choosing us as there are many options here and we hope to see you again soon!

10/10 Excellent

Akaysia

Stayed 2 nights in Apr 2024
Response from Staff on 13 May 2024
Thank you for choosing to stay with us while in Greenville. We appreciate your positive feedback and we look forward to welcoming you back soon!

10/10 Excellent

Richard

Travelled with family
Friendly
Stayed 1 night in Apr 2024
Response from Staff on 22 Apr 2024
Thank you for taking the time to provide feedback regarding your recent stay. We are happy that you were pleased with our hotel. We hope to see you again soon!

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Response from Staff on 22 Apr 2024
Thank you for your feedback and we are very happy you were pleased with your stay. We are appreciative that you chose to stay with us and we hope to see you again soon!

10/10 Excellent

Joacim

Stayed 1 night in Apr 2024
Response from Staff on 22 Apr 2024
Thank you for taking the time to complete this survey. Your feedback is extremely important to us! We appreciate your business and we hope to see you again soon!

10/10 Excellent

Clintesa

Stayed 1 night in Apr 2024
Response from Staff on 13 May 2024
Thank you for taking the time to provide feedback on your recent stay in Greenville. We appreciate you choosing us and we hope to see you again!!

4/10 Poor

kellee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was terrible, nothing worked, not at all what pictures look like. P
Stayed 1 night in Mar 2024
Response from Staff on 25 Mar 2024
We are terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. Your comment will be internally discussed with our management team. Thank you for choosing to stay with us and we hope you will choose us again.

10/10 Excellent

Christa

Stayed 1 night in Mar 2024
Response from Staff on 1 Apr 2024
Thank you for taking the time to complete this survey. We understand you have many options to choose from and we are delighted you chose to stay with us while in Greenville. We hope to see you again soon!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Staff on 25 Mar 2024
Thank you for taking the time to complete this survey. We understand that you have many options to choose from in Greenville and we are delighted you chose us! Please come again soon!

10/10 Excellent

Patrick, Slidell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick access to interstate
Stayed 2 nights in Mar 2024
Response from Staff on 12 Mar 2024
Thank you for taking the time to complete this survey. We hope to see you again soon!

6/10 Okay

Jackie

Travelled with partner
Liked: Property conditions & facilities
Had better, had worse. Worth what I paid. Room wasn’t bad. Bed was comfy. Breakfast wasn’t fabulous and one of the blankets on the bed was clearly not washed.
Stayed 1 night in Feb 2024
Response from Lori on 26 Feb 2024
Thank you for taking the time to complete this survey. I'm sorry to hear your blanket appeared not washed. Please let us know and we will provide you with another blanket on your next visit. Thank you for choosing us for your lodging needs and we hope to see you again.

8/10 Good

Fannie

Stayed 2 nights in Feb 2024
Response from Staff on 25 Mar 2024
Thank you for taking the time to complete this survey. We are appreciative of your business and we hope to see you again in the near future!

10/10 Excellent

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem on a stretch of highway with little available
Such a nice gem on a stretch of highway where little is available. We'd stayed here on a road trip and were very pleasantly surprised by the the value and overall quality of this hotel. Would definitely recommend.
Stayed 1 night in Feb 2024
Response from L on 19 Feb 2024
Thank you so much for taking the time to complete this survey. We're so happy to hear that you enjoyed your stay. We certainly look forward to you returning in the near future!! Thank you for choosing Comfort Inn Greenville!!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lori on 26 Feb 2024
Thank you for taking the time to complete the survey! We appreciate the positive rating!

10/10 Excellent

marja-leena

Staff, especially the young man at check in was great. It was very busy but he dealt with it with patience
Stayed 1 night in Jan 2024
Response from Lori on 19 Feb 2024
First, thank you for your compliment on our staff. We try to offer the best customer service to our guests!! Thank you for your time in completing the survey! We look forward to seeing you in the future!

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond
Stayed 1 night in Jan 2024
Response from Lori on 26 Feb 2024
Thank you for completing the survey! We appreciate your positive feedback!

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Interior very clean and inviting. When we arrived at 5:00 pm to check there was a back up at the registration counter. The gentleman was working hard but was overwhelmed. Maybe this was a one off occurrence but frustrating. Later in the evening when I needed help logging on to the reception area computer the gentleman behind the desk said he had no real knowledge of how to help. This was a different man then the above. These two situations make me wonder about the training being to your staff. Hopefully on our next stop better results will occur.
Stayed 1 night in Jan 2024
Response from Lori on 19 Feb 2024
Thank you for taking the time to complete the survey. We appreciate the feedback and we will address the issues with our entire staff so you receive the best assistance possible during your next visit. We certainly apologize for any inconvenience this caused you and welcome the opportunity to make your next visit more enjoyable.

10/10 Excellent

Norma, Northport

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional and friendly. Quiet, clean room.
Stayed 1 night in Jan 2024
Response from Lori on 19 Feb 2024
Thank you for taking the time to complete the survey and thank you for the compliment of our staff. We look forward to your return in the future!

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Lori on 26 Feb 2024
Thank you for your positive feedback!

8/10 Good

Ryan

Response from Lori on 26 Feb 2024
Thank you for completing the survey!

10/10 Excellent

Magdalena

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Lori on 26 Feb 2024
Thank you!

8/10 Good

Sean

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Lori on 26 Feb 2024
Thank you!

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stopped for one night. We are traveling from the north to the south
Stayed 1 night in Jan 2024
Response from Lori on 19 Feb 2024
We understand you have many choices of where to stay but we truly appreciate that you chose us! Please visit us again during your next trip!

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and good breakfast
Stayed 1 night in Dec 2023
Response from Lori on 19 Feb 2024
Thank you for taking the time to complete the survey. We look forward to seeing you on your next visit!

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. For a pet friendly inn it was very clean. Enjoyed our stay and will stay again if we are in the area.
Stayed 1 night in Dec 2023

8/10 Good

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient to I65 and comfortable night stay.
Stayed 1 night in Dec 2023
Response from Lori on 26 Feb 2024
Thank you for completing the survey!

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop
It was a good and convenient stopping point on our trip. Pillows were a little soft. It was clean and stocked.
Stayed 1 night in Dec 2023
Response from Lori on 26 Feb 2024
Thank you for taking the time to complete the survey. We appreciate your feedback!

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very clean and great continental breakfast! This was one of the cleanest hotels I've stayed at in a long time, including high-end properties. My family and I stopped for a night on the way home from a family get together and had the best night's sleep in over a week! Highly recommend this hotel. It's a great overnight stop if you are traveling from state to state.
Stayed 1 night in Nov 2023
Response from Lori on 26 Feb 2024
Thank you so much for your positive feedback! We appreciate the kind compliments of our staff and property! We look forward to seeing you again!

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The fitness room was not operational at all. The breakfast was really quite poor
Stayed 1 night in Nov 2023
Response from Lori on 26 Feb 2024
We appreciate you taking the time to complete the survey. We're sorry you were not able to take advantage of the fitness room and that you did not enjoy the breakfast. We hope you will give us another opportunity and stay with us the next time you're in town!

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lori on 26 Feb 2024
Thank you!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Nice clean rooms. Quite & comfortable.
Stayed 1 night in Nov 2023
Response from Lori on 26 Feb 2024
Thank you!

8/10 Good

Florentino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Vince

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another day on the road
They ran out of coffee the first morning by 6:30. The second morning was better.
Stayed 1 night in Nov 2023

6/10 Okay

Derek

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Amy, Panama City

Stayed 1 night in Oct 2023
Response from Lori on 26 Feb 2024
Thank you!

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Value!
The rooms are updated, spacious, and comfortable beds. Great value!
Stayed 1 night in Oct 2023

10/10 Excellent

Jb

Stayed 1 night in Oct 2023

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stop
Very friendly and efficient check-in. Everything was clean and well appointed.
Stayed 1 night in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Byron, Snellville

Reserved a king, got a double.
Stayed 1 night in Oct 2023
Response from GM on 16 Oct 2023
Thank you for you respond

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Marsha

Stayed 1 night in Oct 2023

10/10 Excellent

mary

Stayed 1 night in Oct 2023
Response from GM on 16 Oct 2023
Thank you for your respond

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greenville, Alabama Confort Inn
We’d stay there again.
Stayed 1 night in Oct 2023
Response from Manager on 4 Oct 2023
Thank you!

8/10 Good

Donna, Atlanta

Stayed 3 nights in Sep 2023
Response from GM on 16 Oct 2023
Thank you for your respond

6/10 Okay

Patrick

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Fine but don't stay here if you plan to workout
Things were fine, treadmill is broken, and that matters to me. Mentioned it to the front desk and they didn't care.
Stayed 1 night in Sep 2023
Response from GM on 24 Sep 2023
we apologize for the equipment being out for order during your recent stay. Your feedback has been acknowledged and the working on resolving the issues.

8/10 Good

Marilyn

Stayed 1 night in Sep 2023
Response from GM on 16 Oct 2023
Thank you for your respond