Search Hotels Near Crystal Cave, Kutztown

"Enjoy breakfast very much"

"Disappointed with quality. Front desk staff Mike very hospitable. 4th floor wallpaper had a large tear at elevator. Beds not very comfortable. Breakfast attendant didn’t keep hot water filled. Maid on 4th floor supported need for additional bag well. In general felt appearance of staff was lacking and professional. "

"Excellent staff, so pleasant and accommodating. Breakfast was a great addition and had everything we needed! Gym was very basic, treadmill was older and there were no free weights, but enough to still get a mini workout in. Overall, location was perfect for our basketball tournament at Albright College. Although not a luxury hotel, it was perfect for our needs."

"The room was clean and comfortable. The morning breakfast was unacceptable. The coffee was cold. There was no milk either day we were there. Also there was no sign that there was no milk so people would have their cereal in a bowl only to discover no milk. The fruit was past its stage of ripening."

"The ice machine was out of order and there wasn’t another on the second floor. Also Legands is a club and we had to listen to load music until 4am. Even though it says they close at 2am. When you go to the front desk when legands opens no one works the front desk because they are working legands. Also the room keys stopped working after midnight. "

"Yes "

"This place has been renovated very nicely. On the surface it looks very nice. But it is not well cleaned/maintained. Everything is pretty gross and disgusting. Don’t you dare open one of the cabinets under the breakfast area… Everything is just disgusting. The bed was reasonably comfortable for this price of a hotel. There’s just not a lot of nice stuff in the area at least not when you’re booking last minute must be a busy sports weekend. The rooms were huge. The place is just filthy though. The lobby back rooms are so nice, but just filthy. And I don’t mean toilet paper on the floor. I’m talking about grime and buildup just everywhere. Food and garbage were left in the hallways overnight into the morning. It’s just not a well-maintained property. It could be really nice because clearly it’s been fully renovated, but not maintained or properly cleaned. Looks like they go through and do the bare minimum of cleaning. Sorry the staff were very friendly and super sweet, including the cleaning crew. But overall management is not properly maintaining this hotel. "

"Breakfast was excellent. A variety of items to satisfy different tastes. The breakfast area was clean and staff cleaned the tables often. The room was spacious, clean and comfortable."

"Breakfast was good, the room was very spacious but it needed more cleaning. There was hair on the back of the door, on the floor, and the vacuum needed to be ran again. But overall it wasn’t that terrible. "