Medan Batu Caves hotel guide. Ascott hotel in Medan Batu Caves, Kuala Lumpur

"Only reason I give this rating is due to plumbing issues"

"The air freshener in the lifts was so strong it made me nauseous being in such a small space with such a strong scent "

"This hotel was one of the best hotels we have stayed in. Very affordable luxury. The room was 10/10. In a different booking the room did smell a bit like wet carpet, however after running the very powerful aircon the room smelled a bit less. Our room was spacious, if we wanted more water or towels they would be delivered straight away. The pool was a cool refreshment after a hot day. The highlight was the breakfast buffet which we ate everyday. It was life changing. Definitely worth paying extra for the buffet as it really set us up for a great day! The hotel location was also prime, only a 10 min walk to the Petronas Towers, and very close by via car to every other attraction. Would stay here again if we ever returned to Malaysia. "

"Fabulous trendy hotel with great bkfast as a bonus"

"Get off the plane. Take KLIA express train which takes 23 minutes to Sentral. Look for signs for Aloft Hotel NU station. That’s the key. If you know this, it’s fast and easy. No need to get wet or hot at anytime cuz it’s all covered and almost all air conditioned. Room size is good. Pressure of shower is good. Pool is good except you can’t swim if it’s raining for fear of lightning. Booked hotel for Sentral location and swimming pool. "

"Great place very close to city center "

"The view very normal "

"Very clean"

"Pros: 3 adult stayed in club room. Got upgraded to twin tower view room. Mai and her team in club room were brilliant. Free laundry limited to 5 items per day is such a god sent. Checked in at club room is a plus. Huge club lounge with fab views. Cons: no more premium champagne which we were looking forward to. We weren’t told what we were served when we asked for champagne. When approached to see what they were, found out it was sparkling wine and was told it was from Spain which was rather odd - not a cava but sparkling chardonnay (from Spain apparently….).Staff members serving drinks need to be more transparent and well trained in this regard. Food and drinks were no longer premium. Spread were a lot more premium in the past.Bring back the Bollinger!"