Verified
10/10 Excellent
Isabel
5 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Isabel
Stayed 1 night in Apr 2025
Hotel Portonovo Plaza Guadalajara
3.5 star property
Attentive staff creates a home-like atmosphere in this Guadalajara hotel where guests can comfortably work in the business center or enjoy meals at the restaurant
Choose dates to view prices
Photo gallery for Hotel Portonovo Plaza Guadalajara
Hotel Portonovo Plaza Centro in Guadalajara offers a warm welcome. Enjoy the 24-hour business center, in-room WiFi, and secure luggage storage. The restaurant serves full breakfast options, and the helpful staff ensures everyone feels at home.
Reviews
7.87.8 out of 10
Good
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
- Business services
The current price is Rp548.939
Rp548.939
Rp664.216 total
includes taxes & fees
25 May - 26 May
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Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
- Fee for full breakfast: from approximately MXN 170 for adults and from MXN 130 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
This property does not have any lifts
Frequently asked questions
Is Hotel Portonovo Plaza Centro pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Portonovo Plaza Guadalajara?
As of 24 May 2026, prices found for a 1-night stay for 2 adults at Hotel Portonovo Plaza Guadalajara on 25 May 2026 start from Rp548.939, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Portonovo Plaza Centro?
Self-parking and valet parking are free at this property.
What time is check-in at Hotel Portonovo Plaza Centro?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Portonovo Plaza Centro?
Checkout is at noon.
Where is Hotel Portonovo Plaza Centro located?
Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Las Nueve Esquinas and Guadalajara Cathedral. Plaza de los Mariachis and Plaza de Armas are also within 10 minutes. Independencia Station is only a 2-minute walk and San Juan de Dios Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Location
8.4
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 405 out of 1002 reviews
10 - Excellent
405
Rating 8 - Good. 262 out of 1002 reviews
8 - Good
262
Rating 6 - Okay. 179 out of 1002 reviews
6 - Okay
179
Rating 4 - Poor. 79 out of 1002 reviews
4 - Poor
79
Rating 2 - Terrible. 77 out of 1002 reviews
2 - Terrible
77
Reviews
Verified
10/10 Excellent
Salvador
29 Jan 2025
It's clean and afordable the foos not so good for the price
Salvador
Stayed 1 night in Jan 2025
Verified
10/10 Excellent
Ana
31 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Yes, it is not a new building but in general clean, staff very nice and helpful. there's no elevator I got my room on the second floor but the staff helped me with my luggage. No complaints at all.
Ana
Stayed 1 night in Oct 2024
Verified
8/10 Good
Jazmin
22 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and good pricing.
Jazmin
Stayed 4 nights in Oct 2024
Verified
4/10 Poor
Veronica
1 Mar 2026
Disliked: Cleanliness, amenities, property conditions & facilities
Water leaking a lot on the floor in the restroom that came out to the bedroom.
Veronica
Stayed 4 nights in Feb 2026
Verified
8/10 Good
Jesse
17 May 2024
Liked: Cleanliness, staff & service, amenities
Good hotel
Jesse
Stayed 1 night in May 2024
Verified
10/10 Excellent
Ulises
23 Jun 2025
Liked: Cleanliness, property conditions & facilities
Excelente
Ulises
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Irving Alexis
12 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Irving Alexis
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
ALICIA MARIA
24 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
ALICIA MARIA
Stayed 2 nights in Feb 2025
Verified
10/10 Excellent
Armando
2 Dec 2024
Liked: Staff & service, property conditions & facilities
The hotel was ok but was very but area
Armando
Stayed 3 nights in Nov 2024
Verified
4/10 Poor
Maria
19 Nov 2025
Liked: Cleanliness, staff & service
The AC didn’t work well, the bathroom has a terrible odor , they don’t have elevator, the bathroom doesn’t have where to plug my hair dryer . The only good thing it’s the location.
Maria
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Aide
9 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Aide
Stayed 1 night in Dec 2024
Verified
8/10 Good
Mario
24 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the area. The Hotel is ok for the price and is Clean.
Mario
Stayed 3 nights in Nov 2024
Verified
10/10 Excellent
Gilberto
8 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Kindness of staff
Gilberto
Stayed 3 nights in Aug 2024
Verified
8/10 Good
luis
4 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
luis
Stayed 3 nights in Nov 2024
Verified
10/10 Excellent
Jorge Antonio
23 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Jorge Antonio
Stayed 2 nights in May 2024
Verified
2/10 Terrible
Diana
15 Jul 2025
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY here unless you want to get sick. As soon as we walked into our room, the MUSTY smell hits you like a bat in the face. What do you know to our surprise the bathroom ceiling was full of MOLD.
Diana
Stayed 3 nights in Jul 2025
Verified
2/10 Terrible
jose luis
12 Jun 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
...... #$&@*
jose luis
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
Fernanda
2 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
-
Fernanda
Stayed 1 night in Dec 2024
Verified
8/10 Good
Sandra noemi
18 Dec 2024
Liked: Staff & service, property conditions & facilities
.
Sandra noemi
Stayed 2 nights in Dec 2024
Verified
8/10 Good
Sinermac
21 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Sinermac
Stayed 5 nights in Nov 2024
Verified
2/10 Terrible
Rafael
10 Sept 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The smell was terrible and dirty water I have a video to proof the dirty water real nasty
Rafael
Stayed 7 nights in Aug 2024
Verified
6/10 Okay
Verified traveller
18 Sept 2024
Liked: Staff & service
Ok
Verified traveller
Stayed 3 nights in Aug 2024
Verified
6/10 Okay
Roberto
18 Oct 2024
Liked: Cleanliness
That room they don’t clean very good
Roberto
Stayed 3 nights in Oct 2024
Verified
2/10 Terrible
Elias
15 Jul 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
The room assigned upon arrival was not what was advertised in the website at the time of booking online. Our assigned room was very small, poorly lit, and smelled bad. When we inquired to change or upgrade our room, the front desk staff was not courteous or accommodating. They claimed that that was our assigned room and no changes could be made. For these reasons, we left the hotel the next day and searched for another place to stay.
Elias
Stayed 6 nights in Jul 2024