Skip to main content

Hotel Santo Santiago

3.0 star property
Hotel Santo Santiago creates a peaceful retreat in the middle of a busy shopping area, where travelers can appreciate local artwork and explore hidden treasures

Choose dates to view prices

Travelers find a welcome escape at Hotel Santo Santiago, where a quiet garden contrasts the shopping district. The spa offers body wraps and nail services, and an on-site art gallery showcases local talent. The location puts visitors steps away from neighborhood shops.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Business services
  • Housekeeping
The current price is Rp758.846
Rp918.203 total
includes taxes & fees
21 May - 22 May

You may also like

Ad

avid hotel Guadalajara Aeropuerto Norte by IHG

Tlaquepaque
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
9.2 out of 10, Wonderful, 483 reviews
The price is Rp1.236.083
Rp1.495.660 total
includes taxes & fees
26 May - 27 May
avid hotel Guadalajara Aeropuerto Norte by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Reception
Hotel Hacienda del Sol
Tonala Centro
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
9.0 out of 10, Wonderful, 572 reviews
Hotel Hacienda del Sol
Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property enforces quiet hours from 10:00 PM to 9:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Hotel Santo Santiago pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Santo Santiago?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Santo Santiago on 21 May 2026 start from Rp758.846, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Santo Santiago?

Self-parking is free at this property.

What time is check-in at Hotel Santo Santiago?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Santo Santiago?

Checkout is at noon.

Where is Hotel Santo Santiago located?

Located in Tonala Centro, this hotel is within 6 miles (10 km) of Refuge Cultural Center, La Luz del Mundo Temple and San Pedro Parish. Tlaquepaque Letters and Plaza Forum Tlaquepaque are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.2

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 179 out of 341 reviews
Rating 8 - Good. 94 out of 341 reviews
Rating 6 - Okay. 38 out of 341 reviews
Rating 4 - Poor. 12 out of 341 reviews
Rating 2 - Terrible. 18 out of 341 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff went out of their way to help us with special request
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yessica

Liked: Cleanliness, property conditions & facilities
Love the vibe and excellent service
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nick

Very nice costumer service clean place very comfortable
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Leticia

Liked: Amenities
Very traditional and cozy hotel. Excellent staff and very clean rooms. Very good location.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 4th stay, we absolutely love the location, the staff, cleanliness. We will definitely go back again in
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay

Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place, so quaint and clean. Beautiful courtyards, close to shopping, spacious rooms, wonderful staff. I’m already planning my next visit.
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very authentic. Close to shopping. Very clean rooms.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked us 11/2 hours early, señor Javier at the front desk was very nice and polite.. Hotel is walking distance to restaurants and shopping centers.. we really enjoyed our stay
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Daniel

Liked: Staff & service, room comfort

Great Location and Staff

Staff is incredibly nice, friendly and helpful. Location is also fantastic for shopping in Tonala. We did have a small problem with some mosquitos in the room, possibly due to a few windows overlooking the bar that could not seal tightly
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay. Perfect rooms with new bathrooms. Close enough to shopping to return with your purchases and head out again. The staff was very accommodating and helpful. Would definitely stay again.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for wandering through Tonalá. The hotel is super cute. My Mom loved the very firm beds. There was very little water coming out of the shower. Great WiFi, nice seating area in common spaces with a fountain. Would definitely stay again.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Karolyna Olmedo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Charming place, with a quaint courtyard, was the perfect location for the Tianguis. This hotel doesn’t have any amenities so it was just a place to shower and sleep. The ladies at the front desk were very nice and helpful. I will definitely stay again.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated within walking distance of the main street and shopping. The hotel is quiet, secure and attractive with old world charm. The staff are exceptionally kind, friendly and helpful. There is a restaurant immediately opposite the hotel that is open all day and serves excellent food in a garden atmosphere.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Elizabeth

Liked: Amenities
Staff was friendly and helpful. Don’t let the outside fool you. Very quant and Charmin inside.
Stayed 1 night in Jul 2024
Verified

8/10 Good

sam

Liked: Cleanliness, staff & service, property conditions & facilities
This is an old hotel in a gritty area of Tonalá. It is well run and the staff are great. There is some secure parking at no charge. The rooms are a little tired, thin sheets in ours. The bed was good. Certainly acceptable for a short stay. It’s close to the shopping streets and Centro. Really nice garden seating areas for coffee or a night cap.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
As other reviews have said, the staff is wonderful and the restaurant across the street is very good. I visited in late June and it was very quiet. I stayed longer in Tonala in part because I enjoyed the hospitality at the hotel. Thank you. I’ll be back. If you’re going to use the buses when you’re in town, download Moovit app, it’s very good. And whatsapp is commonly used.
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Elisa

Liked: Staff & service
Disliked: Property conditions & facilities

Nothing Boutique About it.

The bathroom is terrible and a death trap. Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area. A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy. The toilet is located on a lower level. To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on. Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light. The only light was a very low voltage single light above the tiny sink. The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay. Service was excellent! Very friendly and accommodating. Will never go back even if some of the rooms are better, none of them have screens on the windows. Elisa plascencia
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
great little authentic hotel
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Fatima

Liked: Staff & service
Disliked: Cleanliness, amenities
Very friendly however you can hear all outside noises I saw a roach in the bathroom. Will not stay there again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Tonala.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semi hard bed but overall great
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service
Excelent service, awesome breakfast!!!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back
Stayed 1 night in Sep 2025