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voco Guadalajara Neruda by IHG

4.0 star property
Hotel with a restaurant, near Punto Sao Paulo Shopping Center

Choose dates to view prices

Photo gallery for voco Guadalajara Neruda by IHG

Lobby
Property video
Bar (on property)
Property entrance
Interior detail
Voco Guadalajara Neruda, an IHG Hotel, is near the Basilica de Zapopan, offering upscale comfort with modern conveniences. Guests can borrow bikes for free, work out in the 24-hour gym, or visit the nearby Andares Shopping Center with in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Breakfast available
The current price is Rp1.914.237
Rp2.297.084 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

View from room

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Eco-friendly toiletries
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Mid Floor)

Premium Room, 1 King Bed (Mid Floor) | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Mid Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Eco-friendly toiletries
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

View from room

Premium Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Eco-friendly toiletries
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Mid Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor) | Free minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mid Floor)

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mid Floor)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Av Pablo Neruda #2828, Guadalajara, JAL, 44630

What's nearby

  • Punto Sao Paulo Shopping Center - 14 min walk - 1.2 km
  • US Consulate General Guadalajara - 7 min drive - 2.3 km
  • Minerva Roundabout - 10 min drive - 4.6 km
  • Andares Shopping Center - 11 min drive - 3.8 km
  • Basilica de Zapopan - 11 min drive - 3.5 km

Getting around

  • Division del Norte Station - 4 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 44 min drive

Restaurants

  • ‪Breathe - ‬1 min walk
  • ‪Mascusia Provi - ‬1 min walk
  • ‪Bombona2828 - ‬1 min drive
  • ‪Pollos Juanito's - ‬3 min walk
  • ‪Somaru - ‬3 min walk

About this property

voco Guadalajara Neruda by IHG

Upscale hotel near Punto Sao Paulo Shopping Center
Located close to US Consulate General Guadalajara and Minerva Roundabout, voco Guadalajara Neruda by IHG provides a coffee shop/cafe, car hire on-site and a bar. Be sure to enjoy a meal at Querida Luna, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a gym and a conference centre.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a free shopping centre shuttle and self-parking (surcharge)
  • An electric car charging station, smoke-free property and 5 meeting rooms
  • Coffee/tea in reception, a banquet hall and secured bike storage
  • Guest reviews say great things about the helpful staff
Room features
All 104 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free stocked minibars and free WiFi.
More amenities include:
  • Changing tables and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 50-inch LED TVs with cable channels
  • Wardrobes/cupboards, balconies and daily housekeeping

Similar properties

Rooftop terrace

Hotel Riu Plaza Guadalajara

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 4,067 reviews
The price is Rp2.034.902
Rp2.441.882 total
includes taxes & fees
24 Nov - 25 Nov
Hotel Riu Plaza Guadalajara

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 300 metres
  • Free shopping centre shuttle
  • Secured, covered parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 200 to 345 for adults and MXN 110 to 113 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Querida Luna
  • Querida Luna

Things to do

  • Bicycle storage
  • Gym

Family friendly

  • Changing table
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Conference centre (980 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Lift (85 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (70 centimetre wide)

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 600 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 12 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 345 for adults and MXN 110 to 113 for children
  • Covered self-parking fee: MXN 80 per day (in/out privileges)
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 150
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Neruda
Voco Guadalajara Neruda
voco Guadalajara Neruda by IHG Hotel
voco Guadalajara Neruda an IHG Hotel
voco Guadalajara Neruda by IHG Guadalajara
voco Guadalajara Neruda by IHG Hotel Guadalajara

Frequently asked questions

Is voco Guadalajara Neruda by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 12 kg per pet. There's a fee of MXN 600 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at voco Guadalajara Neruda by IHG?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at voco Guadalajara Neruda by IHG on 24 Nov 2025 start from Rp1.914.237, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at voco Guadalajara Neruda by IHG?

Self-parking is available for MXN 80 per day.

What time is check-in at voco Guadalajara Neruda by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at voco Guadalajara Neruda by IHG?

Checkout is at noon.

Where is voco Guadalajara Neruda by IHG located?

Located in Providencia, this hotel is 0.7 mi (1.2 km) from Punto Sao Paulo Shopping Center, and within 3 mi (5 km) of US Consulate General Guadalajara and Basilica de Zapopan. Minerva Roundabout and Andares Shopping Center are also within 3 mi (5 km).

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Reviews

voco Guadalajara Neruda by IHG Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 312 out of 378 reviews
Rating 8 - Good. 43 out of 378 reviews
Rating 6 - Okay. 10 out of 378 reviews
Rating 4 - Poor. 4 out of 378 reviews
Rating 2 - Terrible. 9 out of 378 reviews

Reviews

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, amazing views!
Stayed 2 nights in Oct 2025

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing new hotel with great staff that really make you feel welcomed. And their restaurant on the 7th floor it’s a jewel to be discovered- so make sure you include breakfast on your reservation. Great taste on decoration! I’ll be back. Thank you !
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and how safe I felt. This was our second time staying. I would definitely stay here again. All stuff was very friendly from the front desk to housekeeping to everybody at the restaurant upstairs. Juan our waiter every day at breakfast was amazing, he was very attentive and great customer service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ana Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel! Loved the staff. Will go back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jossue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VOCO never fails to amaze me. This was my third time staying at VOCO and I will continue staying here whenever I travel to GDL. Staff is super friendly and the accommodations are simply the best. Lots of food options all around that are walkable. VOCO also has Querida Luna which is inside the hotel. Thank you VOCO! See you you guys next time
Stayed 5 nights in Sep 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Great views! Great food!
Stayed 3 nights in May 2025

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, comfortable and very clean and modern. Staff is wonderful! Will definitely stay here again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

GABRIELA

Liked: Cleanliness, property conditions & facilities
X
Stayed 1 night in Jul 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to be helpful. They always helped with a smile on their face they didnt act like we were being annoying or had attitude, which is not the norm, unfortunately.
Stayed 4 nights in Jul 2025

10/10 Excellent

Laura Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax close to alot of places
Stayed 4 nights in Nov 2024

10/10 Excellent

Jossue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel to anyone. Definitely staying here again
Stayed 7 nights in Dec 2024

10/10 Excellent

Barragan

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved my stay at this hotel! The place was *so cute and incredibly clean*—it felt welcoming the moment I walked in. The area around the hotel felt very safe, which made it easy to relax and explore without any worries. The staff were truly outstanding: super friendly, helpful, and always ready with a smile. It made such a difference in the overall experience. One of the highlights was the on-site restaurant. The food was delicious, and the view of the city from the dining area was simply stunning. The restaurant staff were just as friendly and attentive as the rest of the team. Highly recommend staying here if you're looking for a charming, safe, and enjoyable experience with top-notch service!
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Hotel and facilites are modern and very clean. Great customer service as well. Parking is free if staying at the hotel. Love the location!
Stayed 3 nights in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2025

10/10 Excellent

EDNA

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful, especially Paulina make us feel very special!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice hotel, check in was easy and staff was courteous. My room was clean and king size bed was comfortable. It’s literally in front of Strana (club), but I didn’t hear any music while asleep. I was facing the back so maybe that’s why. I’d stay here again. Some restaurants are near (La casa de los Plato’s, La docena) about a 15min walk or 5min driving.
Stayed 4 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative about the hotel was that although it has a beautiful bar, the bar tender did not know how to prepare a cocktail. He did not take advise or recommendation from the paying customer. I specifically asked for a margarita that was not sweet or sugary. I was given a margarita that was syrupy and extremely sweet. I asked for a regular margarita with a small piece of pineapple and a few slices of jalapeño and I got an infused tequila that was the level of habanero. Impossible to drink. It burned the lips and throat on the first sip. I was charged for both drinks. As the bartender refused to return the first one and I ordered the second thinking he would get it right, not at all. Disappointing for sure. Hotel room was nice, clean and lines were a nice quality.
Stayed 1 night in Jul 2025

10/10 Excellent

Arturo

Liked: Cleanliness
Better guess service.
Stayed 1 night in Oct 2024

8/10 Good

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seems to be in a cell data “dead zone”, which doesn’t allow the LTE signal reach your phone, unless you are on WiFi, you got no data service.other than that everything was great
Stayed 2 nights in Apr 2024