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Aloft Guangzhou Tianhe

3.0 star property
Art Deco hotel with 24-hour fitness centre and 24-hour front desk

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Photo gallery for Aloft Guangzhou Tianhe

Reception
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area
View from room
View from room

Popular amenities

  • Parking included
  • Bar
  • Housekeeping
  • Free WiFi
  • Laundry
  • Air conditioning

Room options

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About the area

Map
No 365 Tianhe Bei Road, Tianhe District, Guangzhou, Guangdong Province, 510610

What's nearby

  • Taikoo Hui - 13 min walk - 1.1 km
  • Grandview Mall - 16 min walk - 1.4 km
  • Guangzhou Zoo - 3 min drive - 3.5 km
  • Canton Tower - 5 min drive - 4.9 km
  • Canton Fair Complex - 6 min drive - 7.6 km

Getting around

  • Guangzhou East Railway Station - 16 min walk
  • Shipaiqiao Station - 16 min walk
  • Baiyun International Airport (CAN) - 48 min drive

Restaurants

  • ‪正本日本料理 - ‬5 min walk
  • ‪味道门炭火烤肉 - ‬4 min walk
  • ‪荞麦屋 Sobaya - ‬5 min walk
  • ‪阿捞火锅 - ‬6 min walk
  • ‪Poker Face桌游 - ‬4 min walk

About this property

Aloft Guangzhou Tianhe

Hotel near Beijing Road Pedestrian Street
Take advantage of a terrace, dry cleaning/laundry services and a bar at Aloft Guangzhou Tianhe. The on-site international cuisine restaurant, Sesamee Tree, offers breakfast, lunch and dinner. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Outdoor pool access nearby
  • Free self-parking
  • Buffet breakfast (surcharge), access to a nearby indoor pool and a banquet hall
  • ATM/banking services, a lift and smoke-free property
Room features
All 496 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 42-inch LCD TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 128 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sesamee Tree

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 43 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 212.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 212.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Aloft Guangzhou Tianhe Hotel
Aloft Tianhe Hotel
Aloft Tianhe
Aloft Guangzhou Tianhe Hotel
Aloft Guangzhou Tianhe Guangzhou
Aloft Guangzhou Tianhe Hotel Guangzhou

Frequently asked questions

Does Aloft Guangzhou Tianhe have a pool?

Yes, this property has outdoor pool access.

Is Aloft Guangzhou Tianhe pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Aloft Guangzhou Tianhe?

Self-parking is free at this property.

What time is check-in at Aloft Guangzhou Tianhe?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Aloft Guangzhou Tianhe?

Checkout is at noon. Late check-out is available for a fee.

Where is Aloft Guangzhou Tianhe located?

Located in Tianhe, this hotel is within a 15-minute walk of Waterscape Falls In East Station Plaza, Zhongtian Shopping Mall and Taikoo Hui. CITIC Plaza and Grandview Mall are also within 1 mile (2 km). Shipaiqiao Station is 16 minutes by foot and Linhexi Station is 17 minutes.

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Aloft Guangzhou Tianhe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 113 out of 257 reviews
Rating 8 - Good. 120 out of 257 reviews
Rating 6 - Okay. 15 out of 257 reviews
Rating 4 - Poor. 8 out of 257 reviews
Rating 2 - Terrible. 1 out of 257 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is vey good but have pandemic
Stayed 1 night in May 2021

8/10 Good

Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable

The hotel is a bit aged but clean and conformable, consider it's price and location, it's still a nice choice
Stayed 1 night in Apr 2021

10/10 Excellent

Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Nico, Shanghai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所はとても便利。清潔感がある。利用しやすい。悪いところがない。そして、一番素晴らしいのはスタッフ。嫌な人に当たった事がない。朝食も種類豊富。美味しい。タクシーも場所を理解している。広州はここで決まり！
Stayed 1 night in Aug 2020

8/10 Good

CHOU-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住的房型是朝東窗戶, 但沒有遮光窗簾, 一大早就被剌眼陽光叫醒
Stayed 3 nights in Jul 2020

10/10 Excellent

tung hsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

중심가에 위치한 깔끔한 호텔

조용하고 깔끔한 호텔
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

きれい

立地も良い。ホテルはきれい。また泊まりたい。
Stayed 2 nights in Dec 2019

10/10 Excellent

Angeline, New York, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful. I just wish all staffs were able to speak English as Guangzhou is a business center these days. However, I think it's good effort where they make sure at least one person is able to speak English. Property is clean. Stayed at the suite and they have in room laundry, although, laundry detergent wasn't provided so it's a little hassle. There is a minimarket connected to hotel for convenience. Definitely will stay here again.
Stayed 2 nights in Nov 2019

10/10 Excellent

YUN SAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

limei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Pei Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good especially large room and good food in bar
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

David Hecto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SIN DUDA VOLVERE TODOS LOS AÑOS A ESTE HOTEL

excelente atención, ubicación. muy recomendable. el desayuno super completo y saludable. quiero mencionar muy especialmente ala manager MAGGIE YU, la comprension y el mayor esfuerzo para que el turista se sienta cuidado y atendido como en su casa. Para toda consulta no olviden pedir por ella, MAGGIE YU.
Stayed 3 nights in Nov 2019

4/10 Poor

taichi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable price and great location

Overall stay is pleasant. Great location, room is clean and comfortable. Staff are friendly and helpful.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
No service room. On check in they will ask you to pay in advance 200% of your bill as deposit. Even when I put the sign of NO DISTURB as I was very jet lagged and wanted to sleep they knocked the door 3 times and then they came in!! The lady said "Oh the cleaner want to know if she can come to do your room ".
Stayed 4 nights in Nov 2019

8/10 Good

Tseng Hsing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location clean and easy transport links. great place to stay for a few days
Stayed 3 nights in Oct 2019

6/10 Okay

rajeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019