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Cinese Hotel Dongguan

4.0 star property
Travelers indulge in rejuvenating spa treatments at this tranquil retreat, where on-site shopping offers convenient retail therapy between relaxation sessions

Choose dates to view prices

At Cinese Hotel Dongguan, guests enjoy modern elegance and serenity. Book massages to unwind, stroll through the garden, and savor meals at the on-site restaurant. The hotel offers shopping opportunities and free in-room WiFi for a comfortable stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

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About this property

Cinese Hotel Dongguan

  • Upscale hotel connected to the convention centre
  • You can look forward to a terrace, shopping on-site and a garden at Cinese Hotel Dongguan. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
  • Additional perks include:
    • Free self-parking and extended parking
    • Limo/town car service, buffet breakfast (surcharge) and express check-out
    • Express check-in, a TV in reception and 9 meeting rooms
  • Room features
  • All 260 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
  • Other amenities include:
    • Bathrooms with rainfall showers and designer toiletries
    • 32-inch LED TVs with satellite channels
    • Fridges, coffee/tea makers and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 AM

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 75 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Cinese Hotel Dongguan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cinese Hotel Dongguan?

Self-parking and extended parking are free at this property.

What time is check-in at Cinese Hotel Dongguan?

Check-in start time: 2 PM; check-in end time: 8 AM. Late check-in is available during limited hours.

What time is check-out at Cinese Hotel Dongguan?

Checkout is at noon.

Where is Cinese Hotel Dongguan located?

Located in the heart of Dongguan, this hotel is 2.8 mi (4.5 km) from Dongguan Houjie Hospital and 2.9 mi (4.7 km) from Wanda Plaza Dongguan. Dongguan Exhibition Hall and Dongguan Sports Center are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.4

Cleanliness

6.2

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 24 reviews
Rating 8 - Good. 10 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 3 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs to decoration because the humidity is too high.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location in quiet area. The Chinese restaurant serve delicious foods with very good prices.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

CHUANG Hu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住的房間還不錯，早餐變化較少。
Stayed 5 nights in Aug 2018
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff

Best concierge ever , thanks for everything Amam. He is available for all your needs with the best solution
Stayed 5 nights in Oct 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一个非常不错的老酒店，值得推荐！

酒店的地理位置便利，到东莞非常方便，离深圳和广州也是比较近的。在住期间，服务人员很友好、有礼貌，客房干净舒适，餐厅的出品不错。厚街一家不错的老酒店，下次有机会的话还将选择入住该酒店。
Verified

6/10 Okay

RITA

In the midst of an upgrade!

Make sure you ask for the newly refurbished rooms!!! They are in the midst of upgrading the hotel and was offered an older room at first, upon inspection of the room the condition was very worn, smelly and even had some unwanted critters jumping around on the bed. Rushed down to reception and was shown the new floor and these rooms are impeccable so all in all a good experience, far from perfect but will try again on my next stay and see how they finished upgrading the hotel.
Verified

10/10 Excellent

CHU CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯的住宿

還滿不錯的,C/P值算不錯喔!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

離厚街市區太遠

搭計程車要花20分鐘才能到厚街，並不是在厚街市區
Verified

6/10 Okay

Roberto

Liked: Cleanliness, staff & service

Razoável

Em comparação com outros hotéis da rede mercure na china, deixa a desejar,,,,,
Verified

10/10 Excellent

DANIEL A.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL EXCELENTE , MARAVILHOS

mARAVILHOSO , COM CERTEZA EU VOLTO PARA ESTE MESMO HOTEL , UNICO PROBLEMA A CIDADE DESTE HOTEL TEM UM AR MUIO POLUIDO , SAO PAULO TEM AR DE CAMPO COMPARADO A ESTA CIDADE .
Verified

2/10 Terrible

Patrick

Disliked: Staff & service

Go away English speaking business traveler.

Do not stay here if you are a business traveler and do not speak Mandarin. The hotel staff throughout the hotel can barely speak a word of English. Also the hotel is not ideally located. Upon checked out we asked for a taxi, and the hotel staff told us they couldnt get us one. I had to call my client and ask for a favor to give us a ride. How embarrassing. Overall a miserable experience. On the plus side, the internet was quite good and even have access to facebook.
Verified

4/10 Poor

Crispy

Liked: Cleanliness
Disliked: Property conditions & facilities

A once good hotel needing a serious makeover

A once good hotel that is seriously in need of a makeover (it is switching to a Grand Mercure). The place to eat is the Cafe rather than the restaurant - the breakfast buffet and dinner buffet were poor quality and not worth the money. Just make sure the waiters understand what you want to order at the Cafe - but all the food is good on the a la carte menu especially the steaks. The rooms are disappointing with my desk power points not working, so a lead was obtained. Also my room did not have a bar fridge - not a good situation as there were no stores close by to buy any drinks. In other words you were being forced to buy drinks in the hotel. Great in the humidity. I also experienced a problem with the lifts when they were not working for 20 minutes. The management had no understanding of the problem (even though I had phoned the operator) or what to do. And I am yet to understand why I was charged a phone call fee for ringing the Concierge for help with my luggage. That is a first for any hotel in the world for me. Paid the bell boy a tip separately. Not a great experience for a once proud 5 star hotel.
Verified

10/10 Excellent

Ghassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recomended

Everyone was very helpful, the hotel employs Chinese as well as international staff with good English skills and good knowledge of the area and surrounding cities. Taxi service and airport pickup was great. For someone who has never been to China before I would definitely recommend this hotel. Its an hour away from Shenzhen and an hour away from Guangzhou, and around 20 mins away from Dongguan city. Breakfast buffet was very rich and their cuisine has international dishes as well as Chinese dishes, there is also a Japanese restaurant that I would highly recommend. Massage services are also very good with very professional personnel.
Verified

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Breakfast Buffet

Good hotel. Damion (French) was a fabulous help with his English. MOst of the hotel people do not speak English though they are quick to find someone. Hotel was clean, large, and offered a fab breakfast.
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Cinese is very well located for Guang Dong

When I arrived at the hotel, I thought I was in Las Vegas. The hotel is spacious and well appointed. The receiving staff was very attentive, courtious and efficiant. The room was spacious and well appointed. The bed was very comfortable and the bathroom very clean. The only drawback was that the carpet needs to be cleaned more often. I was wearing white socks and noticed that they were quite dirty after walking around the room in my socks. They do however provide slippers and bathrobes. After mentioning this to the staff the carpet was cleaned and dried by the time I returned that evening. All the resturants have excellent food, service and the prices very reasonable. I would recommend this hotel highly ande would stay they on my next trip. Excellent value.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

KYUSIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Verified

8/10 Good

Kaiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort