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Ulasan untuk The Garden Hotel Guangzhou

5 out of 5
The Garden Hotel Guangzhou
368 Huanshi Dong Lu, Guangzhou, Guangdong

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 557 dari 1001 ulasan" "
Penilaian 8 - Bagus. 308 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 78 dari 1001 ulasan" "
Penilaian 4 - Buruk. 31 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 27 dari 1001 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,8/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Jenny

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Service has been excellent
Menginap 2 malam pada bulan April 2024
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 28 Apr 2024
Dear Valued Guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

Fey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Garden hotel have the best location in Guangzhou
Menginap 3 malam pada bulan April 2024
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 28 Apr 2024
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

Dennie

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The people
Menginap 5 malam pada bulan April 2024
Tanggapan dari Guest Service Manager - Chad" pada tanggal 26 Apr 2024
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

2/10 Sangat Buruk

eili, brooklyn

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 27 Apr 2024
Dear Valued Guest, Greeting from LN Garden Hotel, Guangzhou. Thank you for your comments. Unfortunately, we learned that your stay this time did not meet your expectations. On behalf of the entire team, we do sincere apology for the inconvenience that caused for you. Our goal is to offer guest a comfortable, elegant living experience. We are well aware that there is still space for improvement in your stay experience, and we hope to give you an opportunity to personally understand your service needs upon your next stay. We sincerely look forward to serving you again and giving us the opportunity to create a unique travel experience for you. Wishing you a happy life! Sincerely

10/10 Sangat Bagus

CHUN BENG

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the surrounding
Menginap 2 malam pada bulan April 2024
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 25 Apr 2024
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely

4/10 Buruk

Iming

Traveler bisnis
Tidak Disukai: Staf & layanan
Overreached and extra inquisitive staff by the elevators making you feel uncomfortable, and undertrained and non-English speaking waiters and waitresses in the cafeteria not understanding what American coffee with milk on the side means.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 24 Apr 2024
Dear Valued Guest, Greeting from LN Garden Hotel, Guangzhou. Thank you for your comments. Unfortunately, we learned that your stay this time did not meet your expectations. On behalf of the entire team, we do sincere apology for the inconvenience that caused for you. Our goal is to offer guest a comfortable, elegant living experience. We are well aware that there is still space for improvement in your stay experience, and we hope to give you an opportunity to personally understand your service needs upon your next stay. We sincerely look forward to serving you again and giving us the opportunity to create a unique travel experience for you. Wishing you a happy life! Sincerely

10/10 Sangat Bagus

Damian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy buena
Menginap 7 malam pada bulan April 2024
Tanggapan dari Guest Service Manager - Chad pada tanggal 22 Apr 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

6/10 Cukup Baik

David

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Property is dated for what I paid but it was during the Canton fair. It’s really a 3 star hotel.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Experience Manager - Chad pada tanggal 22 Apr 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. We regret to hear you that your stay experience did not meet your expectations. Additionally, we apologize for any issues you have reported during your stay and any inconvenience caused. Please believe that this is definitely not our service standard. We have always been committed to providing high-quality service to every guest, and the satisfaction of the guest's stay experience is definitely our only firm goal. Our management team attaches great importance to your feedback and will make improvements to address any shortcomings in our work, continuously improving the quality of guest service. We sincerely look forward to serving you again, giving us the opportunity to personally apologize to you and create a different travel experience for you.

10/10 Sangat Bagus

Raj kumar

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location near metro bus all kind transportation foot people all languages people here
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Service Manager - Chad" pada tanggal 20 Apr 2024
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

Lazaros, Elliniko

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the oldest and most luxurious hotels in Guangzhou! Fantastic rooms, astonishing lobby with a waterfall and peaceful garden!
Menginap 5 malam pada bulan April 2024
Tanggapan dari Guest Service Manager - Chad" pada tanggal 20 Apr 2024
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

Yung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Service Manager - Chad" pada tanggal 13 Apr 2024
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

albert

Menginap 3 malam pada bulan April 2024
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 27 Apr 2024
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

Wei

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
这个花园酒店总体入住体验感觉还是很不错的。 酒店前厅装修很有中国历史文化底蕴。 工作人员也很热情,服务周到。 后花园的瀑布也很美。
Menginap 2 malam pada bulan April 2024
Tanggapan dari 宾客体验经理-Chad pada tanggal 7 Apr 2024
尊敬的宾客,感谢您选择下榻繁花绽放的广州花园酒店并在此留下您的宝贵点评。我们很高兴看到您对我们的认可,并给予了我们好评。我们相信,深入体验一座城市,值得去探索它的美食,艺术和自然。广州花园酒店位于越秀区繁华的环市东商圈,出门右手边即是地铁五号线淘金站,交通便利。其拥有的21000平方米的深氧自然花园,观18米双瀑布飞流直下,感受绿意盎然、繁华似锦的岭南园林美景,是您城央度假的星选之地。这里不仅仅是一间酒店,广州花园酒店各处遍布历史文化艺术打卡点待您探寻解密。红楼梦镶金壁画的壮观精美,与金龙藻井交相辉映。古希腊爱奥尼克风格旋转木楼梯,与大堂中西合璧;桃园馆中的桃园三结义、三英战吕布等待您前来解锁。作为一间广州城市地标酒店,广州花园酒店拥有828间客房,4家米其林餐厅,多间各具特色的无国界餐厅,欢迎您前来一一体验和探索。期待能够再次为您服务,让我们继续为您打造经典非凡的花园之旅。祝您生活愉快!

10/10 Sangat Bagus

Mohamad

Menginap 8 malam pada bulan Maret 2024
Tanggapan dari Guest Service Manager - Chad" pada tanggal 14 Apr 2024
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 Bagus

PABLO COBO

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Siempre cómodo el hotel, pero mucha construcción alrededor.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 25 Mar 2024
Dear Valued Guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

Hong Sze

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 26 Mar 2024
Dear Valued Guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. Sincerely

6/10 Cukup Baik

isaac

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Service Manager - Chad" pada tanggal 21 Mar 2024
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

YIFEI

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Service Manager - Chad pada tanggal 6 Apr 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 Bagus

Julie

Bepergian bersama keluarga
Disukai: Fasilitas
Room is a little old , and bed is not comfortable
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Experience Manager - Chad pada tanggal 14 Mar 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. We regret to hear you that your stay experience did not meet your expectations. Additionally, we apologize for any issues you have reported during your stay and any inconvenience caused. Please believe that this is definitely not our service standard. We have always been committed to providing high-quality service to every guest, and the satisfaction of the guest's stay experience is definitely our only firm goal. Our management team attaches great importance to your feedback and will make improvements to address any shortcomings in our work, continuously improving the quality of guest service. We sincerely look forward to serving you again, giving us the opportunity to personally apologize to you and create a different travel experience for you.

10/10 Sangat Bagus

Julie

Room is not that saturated.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 10 Mar 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

Weiyi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It's a fabulous place with a lovely garden and many excellent dining options. Highly recommend this place to whoever travelling to Guangzhou.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Service Manager - Chad pada tanggal 8 Mar 2024
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 Bagus

Yee man

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 9 Mar 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

Chan Ka

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good services
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 1 Mar 2024
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Guangzhou Garden Hotel is located in the bustling Huanshi East Business District of Yuexiu District. The Taojin Station of Metro Line 5 is on the right side of the door, with convenient transportation. We have 21000 square meters of deep oxygen natural garden, 828 rooms and restaurants of different styles, plus our 26 historical, cultural and artistic punch points, which are the best choice for your business trip and leisure vacation. Looking forward for your next stay at Garden Hotel again! Sincerely

10/10 Sangat Bagus

Nelson

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Service Manager - Chad pada tanggal 16 Feb 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 Bagus

KOREA

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Service Manager - Chad pada tanggal 2 Feb 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 Bagus

Shek On

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Guest Service Manager-Joel pada tanggal 21 Jan 2024
尊敬的宾客,感谢您选择下榻繁花绽放的广州花园酒店并在此留下您的宝贵点评。我们很高兴看到您对我们的认可,并给予了我们好评。我们相信,深入体验一座城市,值得去探索它的美食,艺术和自然。广州花园酒店位于越秀区繁华的环市东商圈,出门右手边即是地铁五号线淘金站,交通便利。其拥有的21000平方米的深氧自然花园,观18米双瀑布飞流直下,感受绿意盎然、繁华似锦的岭南园林美景,是您城央度假的星选之地。这里不仅仅是一间酒店,广州花园酒店各处遍布历史文化艺术打卡点待您探寻解密。红楼梦镶金壁画的壮观精美,与金龙藻井交相辉映。古希腊爱奥尼克风格旋转木楼梯,与大堂中西合璧;桃园馆中的桃园三结义、三英战吕布等待您前来解锁。作为一间广州城市地标酒店,广州花园酒店拥有828间客房,4家米其林餐厅,多间各具特色的无国界餐厅,欢迎您前来一一体验和探索。期待能够再次为您服务,让我们继续为您打造经典非凡的花园之旅。祝您生活愉快!宾客服务经理- Joel

8/10 Bagus

Yuk Nam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Will use it again
Menginap 8 malam pada bulan Januari 2024
Tanggapan dari Guest Service Manager - Chad pada tanggal 16 Jan 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

shachar

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Assistant Front Office Manager - Jin pada tanggal 9 Jan 2024
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

Yun Jing

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 13 Jan 2024
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Guangzhou Garden Hotel is located in the bustling Huanshi East Business District of Yuexiu District. The Taojin Station of Metro Line 5 is on the right side of the door, with convenient transportation. We have 21000 square meters of deep oxygen natural garden, 828 rooms and restaurants of different styles, plus our 26 historical, cultural and artistic punch points, which are the best choice for your business trip and leisure vacation. Looking forward for your next stay at Garden Hotel again! Sincerely

2/10 Sangat Buruk

Eduardo

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 30 Des 2023
Dear Valued Guest, Greeting from LN Garden Hotel, Guangzhou. Thank you for your comments. Unfortunately, we learned that your stay this time did not meet your expectations. On behalf of the entire team, we do sincere apology for the inconvenience that caused for you. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. We are well aware that there is still space for improvement in your stay experience, and we hope to give you an opportunity to personally understand your service needs upon your next stay. We sincerely look forward to serving you again and giving us the opportunity to create a unique travel experience for you. Wishing you a happy life! Sincerely

10/10 Sangat Bagus

Yue Sang

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 30 Des 2023
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Guangzhou Garden Hotel is located in the bustling Huanshi East Business District of Yuexiu District. The Taojin Station of Metro Line 5 is on the right side of the door, with convenient transportation. We have 21000 square meters of deep oxygen natural garden, 828 rooms and restaurants of different styles, plus our 26 historical, cultural and artistic punch points, which are the best choice for your business trip and leisure vacation. Looking forward for your next stay at Garden Hotel again! Sincerely

2/10 Sangat Buruk

dawei david

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas
太脏了 房间连续三天出现蟑螂 太恐怖了
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 30 Des 2023
尊敬的宾客,广州花园酒店感谢您的支持并向您致以诚挚的问候。很遗憾得知您此次的入住体验未能达到您的预期,同时,对于您反馈的相关房间卫生状况问题问题,以及因此给您带来的不便之处,我们在此深表歉意。请相信,这绝对不是我们的服务标准。我们一直致力于为每位宾客提供优质的服务,客人的入住体验满意度绝对是我们唯一坚定的目标。非常遗憾酒店在您入住跟进中没有解决到您的问题。我们的管理团队对您的反馈高度重视,务必会针对工作中的不足,加以改进,不断提高对客服务质量。我们衷心期待能够再次为您服务,给予我们一个向您亲自致歉以及为您打造不一样旅居体验的机会,祝您生活愉快!

2/10 Sangat Buruk

dawei david

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 30 Des 2023
尊敬的宾客,广州花园酒店感谢您的支持并向您致以诚挚的问候。很遗憾得知您此次的入住体验未能达到您的预期,同时,对于您反馈的相关房间卫生状况问题,以及因此给您带来的不便之处,我们在此深表歉意。请相信,这绝对不是我们的服务标准。我们一直致力于为每位宾客提供优质的服务,客人的入住体验满意度绝对是我们唯一坚定的目标。非常遗憾酒店在您入住跟进中没有解决到您的问题。我们的管理团队对您的反馈高度重视,务必会针对工作中的不足,加以改进,不断提高对客服务质量。我们衷心期待能够再次为您服务,给予我们一个向您亲自致歉以及为您打造不一样旅居体验的机会,祝您生活愉快! 资深宾客服务经理-Tina

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 30 Des 2023
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Guangzhou Garden Hotel is located in the bustling Huanshi East Business District of Yuexiu District. The Taojin Station of Metro Line 5 is on the right side of the door, with convenient transportation. We have 21000 square meters of deep oxygen natural garden, 828 rooms and restaurants of different styles, plus our 26 historical, cultural and artistic punch points, which are the best choice for your business trip and leisure vacation. Looking forward for your next stay at Garden Hotel again! Sincerely

10/10 Sangat Bagus

FUK ON

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
很好!
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 30 Des 2023
尊敬的宾客,感谢您选择下榻繁花绽放的广州花园酒店并在此留下您的宝贵点评。我们很高兴看到您满意此次的入住体验,并给予了我们肯定与好评。我们相信,深入体验一座城市,值得去探索它的美食,艺术和自然。1980年,世界著名设计大师-贝聿铭先生高瞻远瞩,融合传统与现代的元素,结合岭南文化特色,为广州花园酒店进行了整体建筑概念设计。打卡建筑大师经典佳作,为您此趟旅行更添风采。广州花园酒店为您提供热情的服务,难忘的体验和经典美食之旅。酒店拥有21000平方米的深氧自然花园,828间客房以及多间各具特色的无国界餐厅,加上我们的26个历史文化艺术打卡点,是您商务出行和休闲度假的绝佳选择。在中西文化与自然生态相融合的超凡体验中,令宾客尽享惬意,是我们始终如一的使命。我们衷心希望广州花园酒店能够成为您旅居广州的首选之地。祝您生活愉快!

10/10 Sangat Bagus

Marcos

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 30 Des 2023
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Guangzhou Garden Hotel is located in the bustling Huanshi East Business District of Yuexiu District. The Taojin Station of Metro Line 5 is on the right side of the door, with convenient transportation. We have 21000 square meters of deep oxygen natural garden, 828 rooms and restaurants of different styles, plus our 26 historical, cultural and artistic punch points, which are the best choice for your business trip and leisure vacation. Looking forward for your next stay at Garden Hotel again! Sincerely

8/10 Bagus

Wong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant stay
The breakfast was good with variety. The room size was a bit small, but clean. Staff cleaned the rooms well every day. I stayed for 8 nights, wished the hotel had some benefits such as restaurant vouchers or small gifts for long stay guests.
Menginap 8 malam pada bulan Desember 2023
Tanggapan dari Senior Guest Service Manager-Tina" pada tanggal 22 Des 2023
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

minxi

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Senior Guest Service Manager-Tina" pada tanggal 22 Des 2023
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

6/10 Cukup Baik

Lawrence, Dora Creek

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good nice hotel with excellent staff.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 18 Des 2023
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 Bagus

ching

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Ok
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 18 Des 2023
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Guangzhou Garden Hotel is located in the bustling Huanshi East Business District of Yuexiu District. The Taojin Station of Metro Line 5 is on the right side of the door, with convenient transportation. We have 21000 square meters of deep oxygen natural garden, 828 rooms and restaurants of different styles, plus our 26 historical, cultural and artistic punch points, which are the best choice for your business trip and leisure vacation. Looking forward for your next stay at Garden Hotel again! Sincerely

10/10 Sangat Bagus

Mohammad

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Guest Service Manager - Chad" pada tanggal 15 Des 2023
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

scott

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ABOVE The Best Of the Best!
Amazing hotel. I have never had service at any hotel as good as the Garden! Very foreigner-friendly! The staff speaks amazing English—a shout-out to Billy at the service desk, who went the extra mile for us. When we come back, we will be staying at The Garden Exclusively!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Guest Service Manager - Chad pada tanggal 10 Des 2023
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 Bagus

Kar Ki

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is excellent however the surrounding area is under heavy subway construction, stores closed early and extra walking because lost in blocked construction maze especially when it’s dark.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Guest Service Manager - Chad" pada tanggal 7 Des 2023
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

Hans-Joachim

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a very confortable stay
Menginap 2 malam pada bulan November 2023
Tanggapan dari Guest Service Manager - Chad pada tanggal 6 Des 2023
"Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of ""Garden"", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

Ping Fai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
標準國際五星酒店
酒店的整體清潔令人感覺很舒適,中餐廳服務更為美滿,食物也很有水準。酒店地點也很好非常方便。
Menginap 2 malam pada bulan November 2023
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 17 Nov 2023
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

Shery

Disukai: Kebersihan
Menginap 2 malam pada bulan November 2023
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 17 Nov 2023
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

10/10 Sangat Bagus

Douglas W., Barrigada

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A nice property, in a good part of Guangzhou. The Friendship Mall (Store) is across the street and provides a good shopping option. My room is very nice, service was very good and the property has several good eating places to try. The Friendship Mall is Ok for shopping, but could wish for a few more eating options, but you can walk down the street a bit to find other food vendors. Maybe a bit overpriced, but not a bad option for the area.
Menginap 10 malam pada bulan November 2023
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 17 Nov 2023
Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Guangzhou Garden Hotel is located in the bustling Huanshi East Business District of Yuexiu District. The Taojin Station of Metro Line 5 is on the right side of the door, with convenient transportation. We have 21000 square meters of deep oxygen natural garden, 828 rooms and restaurants of different styles, plus our 26 historical, cultural and artistic punch points, which are the best choice for your business trip and leisure vacation. Looking forward for your next stay at Garden Hotel again! Sincerely

8/10 Bagus

Kenny Kai Tak

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A lot of choice of eating within the hotel. The environment like the excellent garden design are especially in the city. Very good experience.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 17 Nov 2023
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 Bagus

Chloe

Menginap 1 malam pada bulan November 2023
Tanggapan dari Guest Service Manager - Chad pada tanggal 6 Des 2023
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely

8/10 Bagus

Connie

Disukai: Kebersihan, staf & layanan
This is a very large hotel located in a busy area of Guangzhou city. It is a good location as there is a subway line 5 station right around the corner of the hotel that gets you to connect to all other lines including the airport and bullet train stations. However the check in process was slow but staff service is good and friendly. There are English speaking staff working at the front desk and restaurants . We had dim sum in one of the restaurants and they were very delicious but expensive. Breakfast was included and it was buffet style with many Chinese and western varieties. Enjoyed the 2 night stay there.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Senior Guest Service Manager-Tina pada tanggal 10 Nov 2023
Dear valued guest:Thank you for taking the time to share your recent experience to us. We are honored to have the opportunity to serve you and take effort to fulfill your expectation. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. With the name of "Garden", the deep-oxygen garden with the characteristics of Lingnan garden, with more than 80 kinds of plants and flower blooming in different postures, the fancy carp playing happily, waiting for your discovery all year round. Besides, we own four Micheline restaurants and there are also distinctive restaurants, in which you can enjoy a variety of popular dishes. Thank you again for your time and come visit us again shortly. Sincerely