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Hotel Casa Veranda

3.5 star property
Stay connected with high-speed WiFi and energized at the 24-hour gym. Attentive staff ensures a comfy stay near shopping and dining.

Choose dates to view prices

Hotel Casa Veranda, near Avenida La Reforma, welcomes guests with praised service. Enjoy on-site shopping and international dishes at La Pergola restaurant. Rooms include WiFi, and staff assist with organizing local tours.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp1.823.016
Rp2.224.080 total
includes taxes & fees
23 May - 24 May

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About this property

Hotel Casa Veranda

  • Hotel near Avenida La Reforma
  • Located close to Embassy of Mexico in Guatemala and Oakland Mall, Hotel Casa Veranda provides shopping on-site, dry cleaning/laundry services and a 24-hour gym. Treat yourself to spa services, such as a manicure/pedicure, a sports massage or a facial. The on-site international cuisine restaurant, La Pergola, offers breakfast, lunch, dinner and light fare. Free in-room WiFi and a bar are available to all guests.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and multilingual staff
    • A banquet hall, 1 meeting room and free newspapers
    • A lift, luggage storage and a 24-hour front desk
    • Guest reviews say great things about the helpful staff and proximity to shopping
  • Room features
  • All 86 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, size rooms at the property.
  • Extra amenities include:
    • Bathrooms with baths and hairdryers
    • 32-inch TVs with cable channels
    • Wardrobes/cupboards, kitchenettes and mini fridges

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55.00
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 35.6

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 55 per pet (varies based on length of stay), plus a one-off cleaning fee of USD 54
Welcoming dogs only
1 total (up to 7 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 9 for children
  • Airport shuttle fee: USD 16 per person (one-way)
  • Airport shuttle fee per child: USD 16 (one-way)
  • Pet fee: USD 55 per pet (varies based on length of stay) plus a one-off USD54 cleaning fee
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 35.6 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Hotel Casa Veranda pet-friendly?

Yes, Hotel Casa Veranda allows dogs (limit 1 total) with a maximum weight of up to 7 kg per pet. There's a fee of USD 55 per pet, per night. A cleaning fee of USD 54 also applies. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Casa Veranda?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Veranda on 23 May 2026 start from Rp1.823.016, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa Veranda?

Limited spots are available.

What time is check-in at Hotel Casa Veranda?

Check-in start time: 3 PM; check-in end time: anytime. Early check-in is available for a fee of USD 55.00 (subject to availability).

What time is check-out at Hotel Casa Veranda?

Checkout is at 1 PM. Late checkout is available for USD 35.6 (subject to availability).

Does Hotel Casa Veranda provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 4:00 AM-midnight on request. A fee of USD 16 per person applies.

Where is Hotel Casa Veranda located?

Located in Zona 10, this hotel is within a 10-minute walk of Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 654 out of 1002 reviews
Rating 8 - Good. 193 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

Reviews

Verified

10/10 Excellent

TULA

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here because although still needs improvement in somethings, staff it’s great and beds are very comfortable. It’s also clean and it’s in a great location. Plus it has a kitchenette. I will continue staying here.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
It's an older property but very well maintained and a great staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mirna E

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, excellent location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Erwin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, clean and spacious, a great bed. Good service. The buffet breakfast was delicious
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Such a great hotel and in the safest part of Guatemala City. It is walkable to great shops and restaurants. Staff were pleasant and the room extremely clean and spacious.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, large rooms, food at restaurant was tasty, staff are very friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

JULIO

Liked: Cleanliness, amenities
Great customers service.. highly recommend... food is great, location is perfect, the view from the gym to the city is fantastic...
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the airport! Will definitely stay here again!
Stayed 1 night in Sep 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Great central location in Downtown. Safe area, clean. Rooms are nice with a full kitchen.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kleys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel, I loved the fact that you could walk around and find bars and restaurants near by.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, beautiful rooms with balconies! Very professional staff and extremely friendly! I will be back just to stay here! And the food was amazing! The croquetas and michelada were delicious! Muchas Gracias!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arcelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Stay

The Hotel and Rooms were Clean. Hotel is a little Dated but it’s very comfortable. Close to Restaurants and shopping malls.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was quiet (even though it was close to the airport), the bed was nice and firm, room was clean and spacious. Staff was helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Claire

Liked: Cleanliness
Disliked: Amenities
Clean comfortable bed and sheets, clean. No hot water, only warm. Toilet didn’t flush well. Neighborhood felt safe to walk.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

thomas w

The hotel changed a bit, the rooms are still beautiful and comfortable.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ok for the price and compared to other hotels in the area. The rooms are spacious. I stayed at this hotel some years ago and the quality of breakfast used to be better.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dannier

Liked: Cleanliness, property conditions & facilities
Very attentive staff. Clean and well-sorted installations. Good restaurant. Excellent location. Outstanding room design and equipment.
Stayed 5 nights in Oct 2025
Verified

4/10 Poor

Joel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Balcony has nice views
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean but, the bed and pillows were horrible. The staff was very nice and friendly, the buffet really good.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

uday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are big and staff keep the rooms clean. Hotel is also in good area. For Indian there are 2 Indian restaurant nearby the hotel.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Deborrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable older Hotel. Enjoyed my stay.
Stayed 1 night in Mar 2025