Cari Hotel di Guatemala

"10/10 Service"

"I liked breakfast, most of the staff was friendly, very clean the facilities I didn’t like that even though I booked a room that includes kitchen, fridge and so on, we were asked to pay separately cutlery, dishes and glasses, that is something considered as basic in all other options where people is booking a family room, this needs to be revised"

"Excelente limpieza y habitaciones renovadas, desayuno abundante"

"Even tough its a small room, it was very clean and safe. We felt very prestige to be in there."

"Hotel muy Limpio .su alberca Muy Bonita Y el trato del personal Muy Amable"

"Check in 5/10 servicio básico, poca amabilidad del joven recepcionista. Necesita mejorar su atención cliente. Check out 10/10 muy bien la señorita muy simpática y amable. Bell boy muy buen servicio. Hay que mejorar los tiempos de respuesta en los mensajes, correos, WhatsApp, muy mal servicio. Tardarse un día o 2 para contestar mensajes es demasiado. Jonás y Maribel en Blu 100 puntos para su servicio, felicitaciones por hacer más que bien su trabajo. La clase de servicio que ellos dan es la...

"The property is very fancy, nice and clean. The reception was fine, no issues, person who checked us in was polite and friendly. The rest of the staff made me feel as though I was imposing to ask questions or get directions. The restaurant was overpriced, when we asked to order off the menu since we did not want such a large buffet we were discouraged and told it would take 20 to 25 minutes to get. My husband ordered oatmeal and received yogurt. The quality of the food was only ok but...

"confortable and quite cheap hotel downtown Guatemala"

"E aire acondicionado hacia mucho ruido, tronaba a cada rato"

"Clean room, helpful staff. Great amenities at an additional fee"

"Very good deal reasonable prices very very good breakfast well located safe clean a bit old but well kept lots of places to eat nearby"

"The rooms were clean as were the bathrooms. The breakfast was delicious but most importantly, the staff was wonderful!"

"The property is located in a wonderful neighborhood close to restaurants, bars and shopping centers. The property is pleasant with a lot of square footage to feel relaxed and not constricted. It is also clean and odor free. I recommend to everyone."

"We did not eat breakfast."

"The staff at Casa Aurora were very friendly and welcoming, and I appreciated their kindness during our stay. The hotel was comfortable, and they provided fans for guests who needed them. However, there was one significant drawback. There was no alarm clock in the room, so because we had an early flight, we requested a wake-up call. Unfortunately, the knock on our door was not loud enough to wake us, and we ended up missing our flight. While I understand that mistakes can happen, it was a very...

"La cama y las almohadas incómodas El baño tenía siempre un olor feo En general bien"

"Todo muy bueno."

"Like"

"Almomento de recibirte me cobraron una persona extra porque segun a ellos no la avian cobrado apesar que les enseʼne la reservacion y en la mañana despues de 20 miniutos de la hora acordada me llevaron al Aeropuerto"

"Some problems answering the phone"