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"excellent!"

"Great Place! We will be back!"

"Quite the place! The rooms are very large and luxurious. They are decorated with style (not the bland usual types we have in ultra modern hotel). This hotel has a soul. There is an attached mall - very convenient- and the pools are big. Great for kids. Good breakfast."

"Good location, rooms was very nice, staff were helpful, no info about the hotel in the room at all"

"I especially liked how polite and professional the team was throughout my visit. Overall, a great dining experience that matches Mercure’s high standard of hospitality. Highly recommended for anyone staying at the hotel or visiting Garut!"

"Is very nice clean and good location, nice amenities, nice play ground for kid. And nice staff too."

"The building was maintained properly, each corners have its own unique spaces. From homy living room to picturesque pool. Definitely would comeback."

"We’re very happy with the hotel and the entire team. Everyone was very helpful and accommodating throughout our stay. The breakfast was excellent, with a great variety of both Indonesian and Western food options. We would definitely come back again and highly recommend this hotel to others."

"Great customer service and all employees are friendly"

"Great rooms, staff, and location. Highly recommend. "

"Love the interior of the property. Check in process was smooth and staffs were friendly."

"Location is Good"

"Great experience overall. Keep up the good work"

"Nice place for family vacation."

"Breakfast was good, all staff nice, right next to mall, going back for next trip "

"The room is great"

"The hotel is quite old and maybe need renovation but overall still ok"

"It is such a nice hotel. I really enjoyed staying this property. The services are good and everyone is nice. "