Search Hotels Near Gyetvay Park Nature Refuge, Tamborine

"Tired and little service"

"Mmmm just, room 1219 but not important, didnt need an ocean view."

"Pool was great, just know there are lots of kids around."

"The oasis pool and spa would’ve been enjoyable if they were open! The biggest disappoint of our trip. We specifically picked Mercure for the big pool and spa, we were not notified at all that it would be closed during our stay, otherwise we would’ve cancelled and found something else. A special thanks to one of the managers Sophie who gifted wine and chocolates after hearing our disappointment. Overall a good stay, generally clean, great buffet breakfast, friendly staff. The bathroom could do with a revamp and the vent in the room definitely needs a good clean as it constantly blew dust. If the oasis pool is open I’d recommend Mercure. "

"Upon arrival and checking in the receptionist was very helpful and pleasant. Arriving at the room ,which is very spacious, with all the necessary. Turning on the TV was a problem and the toilet seat had come adrift. Going back to report this ,it was actioned promptly. Flat batteries in remote and incorrect. Toilet seat secured but landed up coming off again. Need to change style of seat. Curtains require reclipping into hooks so that they can be opened and closed. Seafood restaurant only open Friday/Saturday which was disappointing as we were looking forward to having this for dinner. Not highlighted on website. Bar area has a good atmosphere but should get rid of broken stools and not be left to the side. Distracts from what could be an even better part of the hotel "

"Yes the ocean was visible from my room"

"This property is clearly outdated. It charges similar price as nearby high rise hotel. Clearly it needs renovations."

"Yeah I had clear ocean view. However, I felt that I was locked in and overcharged on arrival after having paid the booking fee online and a bond fee on arrival unlike the Meriton Suites it's just a booking fee. But overall the staff are professional and great customer service "

"Friendly staff, room was great"