Search Hotels in Hanalei Palms, Hanalei

"Staff was friendly and helpful. Breakfast was simple with fresh fruit and grab and take items. They do have a microwave. Parking was great! Loved the ocean view and easy access to restaurants, beaches and walking paths. Were disappointed with the one bathroom window that was in need of repair around the frame. It had very dark stuff around it like dirt, rust or mold(??)."

"The Sheraton was well positioned on the island to make exploring easy. The pool area was beautiful and access to the ocean was great. We also enjoyed the luau onsite as we celebrated a wedding anniversary. The entire hotel seemed very clean & well kept. The staff was easy to work with and seemed happy to be a part of the team working there. We had no issues with any part of our stay & would stay with the Sheraton Coconut Beach again."

"Everything about this property is awesome. Easy beach access, five star experience, nice restaurants, excellent service."

"I booked our room through Expedia and specifically chose the accessible room with a roll in shower but upon check-in, was offered a shower chair instead. My wife is pregnant so that was supposed to be a non-negotiable but they didn’t actually have that type available, apparently. Also, they are doing major renovations and blocked off a big part of the lobby. The route to the elevator is super weird and dark. The big iconic waterfall part of the pool was closed off too. The pools were really nice and maintained well but they closed the slide early. I think hotels should be required to disclose that they have ongoing renovations underway while booking. It was a nice location and overall nice stay but I wouldn’t stay there again. Thank goodness our room was nice and clean and right by the elevator."

"Staff was friendly and welcoming. The bed and sheets were so comfortable. Would I stay again? Yes but Air conditioning was outdated and didn’t work great. Lobby area was bright and inviting. Pools were good sized for the amount of people using them. Unsure why you pay a resort fee as you don’t get anything extra except complimentary laundry; which is one washing machine and one drying machine. Housekeeping comes by every other day which was perfectly fine by us BUT they never came to us until around 3pm. At that point, we are showering and/or napping so that was inconvenient. Also, don’t pay for luau, just watch from the pool or tiki bar. "

"We had a wonderful stay at Makai Club Resort and would highly recommend it. The place was very clean, well-maintained, and very comfortable. There was plenty of space for everyone, and everything we needed for a relaxed stay was thoughtfully provided. We especially appreciated the attention to detail — from beach equipment to small touches that made the stay feel easy and stress-free. It really felt like a home away from home. The only small downside — the local Hawaiian roosters 😄 They start their “alarm clock” around 5 a.m., so don’t expect to sleep in too late. But honestly, it feels more like part of the island charm than a real issue. The location was also great, peaceful yet convenient for getting around and exploring the area. Overall, a fantastic experience. We would definitely stay here again!"

"Loved walking out our door and being right on the beach. Loved the convenience of the bar and restaurant and its proximity to the beach. Didn’t love that the only practical way to park was to use the valet service (even though the valets were extremely courteous and efficient). Also loved that, even though we’re an older couple, we found the family-friendly atmosphere and quiet nights comfortable and relaxing."

"Best stay we had on any of the islands. Staff is outstanding, and the location is first rate. Walking distance to shops and restaurants and the views are incredible. Beach toys and bikes to use along with tasty banana bread. Would definitely stay here again."

"Friendly Housekeepers & Maintenance Crew"