Eksterior

Ulasan untuk Conrad Hangzhou

5 out of 5
Conrad Hangzhou
228 Xinye Road, Jianggan District, Hangzhou

Ulasan

9,6

Sempurna

Penilaian 10 - Sangat Bagus. 41 dari 49 ulasan" "
Penilaian 8 - Bagus. 7 dari 49 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 49 ulasan" "
Penilaian 4 - Buruk. 1 dari 49 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 49 ulasan" "

9,8/10

Kebersihan

9,8/10

Staf & layanan

10/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

minsoo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Conrad Hangzhou pada tanggal 19 Feb 2024
Dear Guest,Thank you for choosing Conrad hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay.Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager

10/10 Sangat Bagus

nifur

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
깔끔 출장숙소로 다녀왔어요
깔끔하고 야경이좋은곳
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Conrad Hangzhou pada tanggal 18 Jan 2024
Dear Guest,Thank you for choosing Conrad hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay.Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager

10/10 Sangat Bagus

Chung Hon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Conrad Hangzhou pada tanggal 28 Des 2023
Dear Guest,Thank you for choosing Conrad hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay.Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager

10/10 Sangat Bagus

Jialan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good service
excellent room service, clean and warm welcome
Menginap 2 malam pada bulan November 2023
Tanggapan dari Conrad Hangzhou pada tanggal 15 Des 2023
Dear Guest,Thank you for choosing Conrad Hangzhou and sharing your stay with us.The hotel is quiet in the business district of Qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice. In order to bring every guest comfortable accommodation experience. Conrad Hangzhou is among the newest hotels in the city. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay.Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager

10/10 Sangat Bagus

Chuen Lai

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff are very helpful, high standard hospitality, Nice room, ample space, comfortable beddings Nice view from room with its good location
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Conrad Hangzhou pada tanggal 1 Nov 2023
Dear Guest,Thank you for choosing Conrad hangzhou and sharing your stay with us.The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. We are honored that the quality service can bring you a satisfactory stay.We will pass your recognition to our team members Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager

10/10 Sangat Bagus

Shih Chih

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
溫馨
客房乾淨,服務人員觀查細微,以客為尊
Menginap 2 malam pada bulan September 2023
Tanggapan dari Conrad Hangzhou pada tanggal 31 Okt 2023
Dear Guest,Thank you for choosing Conrad hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay.Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Bepergian bersama keluarga
非常好的一家,下次会再来
整个服务,硬件都是很好,行政套房的调酒更是好喝!
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Conrad Hangzhou pada tanggal 31 Okt 2023
Dear Guest,Thank you for choosing Conrad hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay.Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager

8/10 Bagus

choy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
服務非常好
有些工作人員會說粵語,他們提供的服務非常好。 所有員工見到您時保持微笑。
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Stephane Roubin General Manager pada tanggal 12 Jul 2023
Dear Guest,Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. Hotel in the emerging Qianjiang CBD. Soaring over 50 storeys, this luxury hotel comprises two distinct towers – a true landmark that's visible from all over the city. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team is also actively seeking progress,we believe that it is the little improvement that can make every guest's accommodation more comfortable. Sincerely invite you to visit us next time and look forward to bringing you more pleasant stay!

10/10 Sangat Bagus

YUK KING

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
很近萬象城
Menginap 5 malam pada bulan Juni 2023
Tanggapan dari Conrad Hangzhou pada tanggal 13 Jun 2023
Dear Guest,Thank you for choosing Conrad hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay.Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager

10/10 Sangat Bagus

Byung Je

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
항주 최고의 호펠
view가 좋고 친절하며 아침도 맛있게 했습니다. 다음에 다시 오고 싶네요.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Conrad Hangzhou pada tanggal 13 Jun 2023
Dear Guest,Thank you for choosing Conrad hangzhou and sharing your stay with us.The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. We are honored that the quality service can bring you a satisfactory stay.We will pass your recognition to our team members. Inspired by the weeping willows of the West Lake, Blue Willow which located on 27th. Breakfast is integrated with hangzhou characteristics that you can enjoy dining experience here.Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience!Stephane RoubinGeneral Manager

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Stephane Roubin pada tanggal 14 Jul 2022
尊敬的客人, 感谢您选择入住杭州康莱德酒店并与我们分享您的入住体验。 酒店在钱江新城商务区闹中取静,为每位宾客提供环境舒适、设施完善及服务殷勤的奢华酒店选择。很荣幸酒店的优质服务能带给您满意的入住体验。我们的团队成员会一如既往让每位宾客感受宾至如归的品质服务,并且真正尽享睿智奢华的灵感体验。 诚挚邀请您下次光临并期待带给您更多愉悦的入住体验。 Stephane Roubin 总经理 Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! Stephane Roubin General Manager

10/10 Sangat Bagus

ning

Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Stephane Roubin pada tanggal 7 Mar 2022
尊敬的客人, 感谢您选择入住杭州康莱德酒店并与我们分享您的入住体验。 酒店在钱江新城商务区闹中取静,为每位宾客提供环境舒适、设施完善及服务殷勤的奢华酒店选择。酒店拥有优越的地理位置和卓越的设计艺术。酒店房间设计精致奢华,视野开阔,彰显高贵典雅及现代时尚的风格。透过宽阔的落地窗,将城市的迷人美景尽收眼底。 诚挚邀请您下次光临并期待带给您更多愉悦的入住体验。 Stephane Roubin 总经理 Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! Stephane Roubin General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Stephane Roubin pada tanggal 7 Mar 2022
尊敬的客人, 感谢您选择入住杭州康莱德酒店并与我们分享您的入住体验。 酒店在钱江新城商务区闹中取静,为每位宾客提供环境舒适、设施完善及服务殷勤的奢华酒店选择。酒店拥有优越的地理位置和卓越的设计艺术。酒店房间设计精致奢华,视野开阔,彰显高贵典雅及现代时尚的风格。透过宽阔的落地窗,将城市的迷人美景尽收眼底。 诚挚邀请您下次光临并期待带给您更多愉悦的入住体验。 Stephane Roubin 总经理 Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! Stephane Roubin General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2022
Tanggapan dari Stephane Roubin pada tanggal 7 Mar 2022
尊敬的客人, 感谢您选择入住杭州康莱德酒店并与我们分享您的入住体验。 酒店在钱江新城商务区闹中取静,为每位宾客提供环境舒适、设施完善及服务殷勤的奢华酒店选择。酒店拥有优越的地理位置和卓越的设计艺术。酒店房间设计精致奢华,视野开阔,彰显高贵典雅及现代时尚的风格。透过宽阔的落地窗,将城市的迷人美景尽收眼底。 诚挚邀请您下次光临并期待带给您更多愉悦的入住体验。 Stephane Roubin 总经理 Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! Stephane Roubin General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Stephane Roubin pada tanggal 7 Mar 2022
尊敬的客人, 感谢您选择入住杭州康莱德酒店并与我们分享您的入住体验。 酒店在钱江新城商务区闹中取静,为每位宾客提供环境舒适、设施完善及服务殷勤的奢华酒店选择。酒店拥有优越的地理位置和卓越的设计艺术。酒店房间设计精致奢华,视野开阔,彰显高贵典雅及现代时尚的风格。透过宽阔的落地窗,将城市的迷人美景尽收眼底。 诚挚邀请您下次光临并期待带给您更多愉悦的入住体验。 Stephane Roubin 总经理 Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! Stephane Roubin General Manager

10/10 Sangat Bagus

YANJUN

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2021
Tanggapan dari Stephane Roubin pada tanggal 2 Agu 2021
尊敬的客人, 感谢您选择杭州康莱德酒店。 酒店拥有优越的地理位置和卓越的设计艺术。酒店内随处可见现别具一格的室内装潢和独一无二的艺术品。酒店房间设计精致奢华,视野开阔,彰显高贵典雅及现代时尚的风格。透过宽阔的落地窗,将城市的迷人美景尽收眼底。 我们的团队成员会一如既往让每位宾客感受宾至如归的品质服务,并且真正尽享睿智奢华的灵感体验。 诚挚邀请您下次光临并期待带给您更多愉悦的入住体验。 Stephane Roubin 总经理 Dear Guest, Thank you for choosing Conrad hangzhou. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! We look forward to your next stay to bring you more pleasant experience. Stephane Roubin General Manager

8/10 Bagus

Houchang

Menginap 1 malam pada bulan Juli 2021
Tanggapan dari Stephane Roubin pada tanggal 21 Jul 2021
尊敬的客人, 感谢您选择入住杭州康莱德酒店并与我们分享您的入住体验。 酒店在钱江新城商务区闹中取静,为每位宾客提供环境舒适、设施完善及服务殷勤的奢华酒店选择。我们的团队成员会一如既往让每位宾客感受宾至如归的品质服务,并且真正尽享睿智奢华的灵感体验。 诚挚邀请您下次光临并期待带给您更多愉悦的入住体验。 Stephane Roubin 总经理

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Juni 2021
Tanggapan dari Amy Wan pada tanggal 5 Jul 2021
尊敬的客人, 感谢您选择杭州康莱德酒店并与我们分享您的入住。 酒店房间设计精致奢华,视野开阔,彰显高贵典雅及现代时尚的风格。透过宽阔的落地窗,将城市的迷人美景尽收眼底,是当今睿智奢华的旅行者们理想的下榻之选。此外酒店与来福士购物中心直接相连,步行可至万象城,各类时尚店铺及高档餐厅让人流连,从购物娱乐到文化景点,在杭州康莱德酒店可尽享一段非凡旅程。 诚挚的邀请您下次光临并期待带给您更多愉悦的入住体验! 温玮清 运营总监 Dear Guest, Thank you for choosing Conrad hangzhou and sharing your stay with us. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. And from shopping to recreation to cultural attractions, there's so much to explore near Conrad Hangzhou. Just steps away is Raffles City Mall, featuring several floors of designer shops and high-end restaurants. Step into skates and coast onto the ice rink at Mixc Mall, just a 5-minute walk from our front door. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! Amy Wan Director of Operations

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
各方面都很棒!
Menginap 2 malam pada bulan Juni 2021
Tanggapan dari Amy Wan pada tanggal 28 Jun 2021
尊敬的客人, 感谢你选择杭州康莱德酒店。 酒店坐落于杭州市钱江新城中央商务区,耸立于来福士双塔之上,拔地50层,可纵览全城风光,得天独厚的位置是追捧潮流人士的理想之选,是杭城全新睿智奢华的生活热点。 期待您下次入住时能带给您更多愉悦的体验。 温玮清 运营总监

10/10 Sangat Bagus

Chen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Amy Wan pada tanggal 17 Jun 2021
尊敬的客人, 感谢您选择入住杭州康莱德酒店并与我们分享您的入住体验。 酒店在钱江新城商务区闹中取静,为每位宾客提供环境舒适、设施完善及服务殷勤的奢华酒店选择。我们的团队成员会一如既往让每位宾客感受宾至如归的品质服务,并且真正尽享睿智奢华的灵感体验。 诚挚邀请您下次光临并期待带给您更多愉悦的入住体验。 温玮清 运营总监 Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! Amy Wan Director of Operations

10/10 Sangat Bagus

yongxu

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Amy Wan pada tanggal 8 Mei 2021
尊敬的客人, 感谢您选择杭州康莱德酒店并与我们分享您的入住。 酒店位于钱江新城中心商务区,交通便捷,除了临近的4号线外,酒店附近还有2号线,是探索城市的理想位置。房间设计精致奢华,视野开阔,彰显高贵典雅及现代时尚的风格。透过宽阔的落地窗,将城市的迷人美景尽收眼底,是当今睿智奢华的旅行者们理想的下榻之选。 同时酒店与来福士购物中心直接相连,步行可至万象城,毗邻杭州市政府中心和知名企业办公室。从购物娱乐到文化景点,尽享一段非凡旅程。 诚挚的邀请您下次光临并期待带给您更多愉悦的入住体验! 温玮清 运营总监 Dear Guest, Thank you for choosing Conrad hangzhou and sharing your stay with us. The hotel is located in the central business district of qianjiang new city, with convenient transportation. Besides the nearby line 4, there is also line 2 near the hotel, which is an ideal location to explore the city. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. And From shopping to recreation to cultural attractions, there's so much to explore near Conrad Hangzhou. Just steps away is Raffles City Mall, featuring several floors of designer shops and high-end restaurants. Step into skates and coast onto the ice rink at Mixc Mall, just a 5-minute walk from our front door. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! Amy Wan Director of Operations

8/10 Bagus

Gen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great view in both public area and river view rooms. Breakfast was good too.
Menginap 1 malam pada bulan November 2020
Tanggapan dari Jan Jansen pada tanggal 17 Nov 2020
Dear Guest, Thank you for taking the time to share you recent stay experience on Expedia. I am pleased to read that you had an enjoyable stay and that you had the chance to experience one of our Riverview Rooms. I do hope we may welcome you back to our hotel again, soon. I would suggest you to book an Executive Room next time as this will give you exclusive access to our Lounge, located on Level 36. Apart from the lounge providing unparalleled views over the Qianjiang River and Hangzhou New CBD, you may also try one of the a la carte dishes served each evening (‘business class’ style). Kind regards from Hangzhou, Jan Jansen General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Juni 2020
Tanggapan dari Jan Jansen pada tanggal 7 Jul 2020
尊敬的客人, 感谢您选择入住杭州康莱德酒店并与我们分享您的入住体验。 酒店在钱江新城商务区闹中取静,为每位宾客提供环境舒适、设施完善及服务殷勤的奢华酒店选择。我们的团队成员会一如既往让每位宾客感受宾至如归的品质服务,并且真正尽享睿智奢华的灵感体验。同我们也会将您的认可传递给Joyce。 诚挚邀请您下次光临并期待带给您更多愉悦的入住体验。 Jan Jansen 总经理 Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. The hotel is quiet in the business district of qianjiang new town, providing every guest with comfortable environment, perfect facilities and attentive luxury hotel choice.In order to bring every guest comfortable accommodation experience. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay. At same time, We will also pass on your recognization to Joyce. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! Jan Jansen General Manager

10/10 Sangat Bagus

JimmyZhou

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
New hotel, large room with fantastic views, nice and friendly staff. Free vip service to take you to airport or train station. We really enjoy to stay there.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Jan Jansen pada tanggal 31 Des 2019
Dear Guest, Thank you for sharing your recent stay experience on Expedia. I am very pleased to read that you had an enjoyable time at our hotel and appreciated the hospitality provided by our team. Rest assured that I will share your encouraging feedback with all my colleagues. Conrad Hangzhou opened in March 2019 and, as such, we are among the newest hotels in the city. As our hotel is in a high-rise building, our guest rooms, restaurants and Executive Lounge offer unobstructed panoramic views over the city and Qianjiang river. I hope that you also had the opportunity to see the evening lightshow which is best viewed from our spacious Executive Lounge on Level 36. We look forward to welcome you back! Kind regards, Jan Jansen General Manager

10/10 Sangat Bagus

NELSON

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Jan Jansen pada tanggal 23 Jan 2020
Dear Guest, Thank you for choosing Conrad Hangzhou. Feel inspired at the Conrad Hangzhou hotel, boasting thoughtful staff service, smart-luxury amenities and a premier address in the fast-developing Qianjiang CBD. We look forward to your next stay to bring you more pleasant experience. Jan Jansen General Manager

10/10 Sangat Bagus

Lee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Two Thumbs Up!
World Travelers Visiting from SF. Conrad HZ experience is one of the BEST! Manager Stephan welcomed us, checked us in one of the best view room. All staffs are warm, welcoming & helpful. Short walk to number of malls for you will have wide selections for shopping & dinning and amazing light shows every Tues, Fri & Sat. I will definitely come back and recommend Conrad to all of my family & friends!
Menginap 5 malam pada bulan November 2019
Tanggapan dari Jan Jansen pada tanggal 4 Des 2019
Dear Guest, Thank you for your encouraging comments and, in particular, for commending the warm hospitality provided by Stephan and our team. I am very pleased to read that you had such a memorable stay at our hotel – all the way from San Francisco! Indeed, Hangzhou’s lightshow is a ‘must see’. Apart from the weekday shows, the city boasts world class lightshows during special occasion and public holidays (which are sometimes even featured on the international news channels). The light show can best be viewed from our Jin Lobby Lounge (Level 26) or our Executive Lounge (Level 36). As you rightly mentioned, there is wide selection of shopping, dining and entertainment options in walking distance from the hotel. The metro station is located just underneath the hotel which provides you convenient access to the city’s key tourist attractions, such as the Westlake and Longjing Mountains. We very much look forward to welcome you, your family or your friends to Conrad Hangzhou (again)! Kind regards, Jan Jansen General Manager

8/10 Bagus

Helen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel is new, easy access to subway and connected to Raffles City Mall.. Front desk check in staff friendly and professional... concierge helpful. Gym well equipped... indoor swimming pool looks great. However, you must bring your own swimming cap or buy one from them ... otherwise cannot use the pool... Never heard of such rules in other hotels. Point is this kind of information not published by the hotel in their website. Also , shocked to find that upon entering bedroom, housekeeping did not replace free bottled water in the bathroom, which was partially consumed by previous guests. No writing paper nor envelope in their stationery file, even after I deliberately left file open for housekeeping to discover. Buffet breakfast offer a wide selection of western and local food but it is the same food every morning... one can get bored with same selection every morning. Apart from these teething problems, service attitude very good. Just need more awareness.... after it is a 5 star hotel....
Menginap 3 malam pada bulan November 2019
Tanggapan dari Jan Jansen pada tanggal 26 Nov 2019
Dear Guest, Thank you for your elaborate review and for sharing on Expedia. I am pleased to read that, despite some of the issues you mentioned, you had an enjoyable stay. Rest assured that I have taken note of your feedback and we will review on how we can make some further improvements. I appreciate you having brought these to our attention. Conrad Hangzhou opened in March of this year and, therefore, is among the newest properties in the city. The hotel is part of the larger Raffles City complex which, apart from the hotel, offers a large seven-story shopping center, offices and restaurants. The metro station is only 100 meters from the hotel entrance and, from there, you can access Hangzhou’s key commercial areas as well as tourist highlights (e.g. Westlake, Longjing Mountains and Lingyin Temple). As the hotel is located in Hangzhou’s New CBD, you will find all major corporations and government offices in walking distance. Once again, thank you for your extensive review and we very much look forward to welcome you back to Hangzhou! Kind regards, Jan Jansen General Manager

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Jan Jansen pada tanggal 25 Nov 2019
Dear Guest, Thank you for choosing Conrad hangzhou. Feel inspired at the Conrad Hangzhou hotel, boasting thoughtful staff service, smart-luxury amenities and a premier address in the fast-developing Qianjiang CBD. We look forward to your next stay to bring you more pleasant experience. Jan Jansen General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
매우 만족스러운 호텔!
오픈한지 얼마 안돼서 그런지, 엄청 깔끔하고 좋았습니다. 침대가 엄청 푹신하고, 베딩도 포근하고 정말 좋았습니다. 그리고 래플스씨티와 실내에서 연결이 되어 매우 편리합니다. 조식도 꽤 먹을만 했습니다.
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Jan Jansen pada tanggal 25 Nov 2019
Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and give us good comment. Conrad Hangzhou opened in March 2019 and, as such, we are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. And From shopping to recreation to cultural attractions, there's so much to explore near Conrad Hangzhou. Just steps away is Raffles City Mall, featuring several floors of designer shops and high-end restaurants. Step into skates and coast onto the ice rink at Mixc Mall, just a 5-minute walk from our front door. Sincerely invite you to visit us next time and look forward to bringing you more pleasant stay! Jan Jansen General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
非常棒的電視內容,可以看各種非中國的影集、電影。 什麼時候才能更換免治馬桶呢?
Menginap 1 malam pada bulan November 2019
Tanggapan dari Jan Jansen pada tanggal 22 Nov 2019
尊敬的客人, 感谢您选择杭州康莱德酒店。 感谢您对酒店电视内容的喜爱。针对马桶,酒店已在积极改造中,改造完成后行政楼层及套房都将具备。 期待您下次入住时能带给您更多愉悦的体验。 Jan Jansen 总经理

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Jan Jansen pada tanggal 6 Nov 2019
Dear Guest, Thank you for choosing to stay at Conrad hangzhou.Hotel is glad to know that you are enjoying your stay. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay. We sincerely invite you to come next time and look forward to bringing you more pleasant experience! Jan Jansen General Manager

10/10 Sangat Bagus

Nancy, Terrebonne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Propreté, belle chambre bien équipée, superbe vue, bonne nourriture, belle décoration. Tout est parfait.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Jan Jansen pada tanggal 29 Okt 2019
Dear Guest, Thank you for your kind review and please allow me to reply to your message in English. I am very pleased to read that you had an enjoyable stay and had the opportunity to enjoy the hotel’s unique architecture and interior design. As your rightly mentioned, the views from the hotel are unparalleled, particularly from the guest rooms, Executive Lounge and our Chinese restaurant. We look forward to welcome you back to Conrad Hangzhou! Kind regards, Jan Jansen General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Jan Jansen pada tanggal 12 Okt 2019
Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. The hotel is pleased to know that you are enjoying your stay with us. Your recognition and encouragement are the motivation for us. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! Jan Jansen General Manage

10/10 Sangat Bagus

Beata

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent room and location
⭐⭐⭐⭐⭐ Great hotel with good amenities, good view, and next to the Raffles City shopping mall. After a late mid-night movie and just walk 2mins back to hotel. * Shanghai Tang soap * TWG tea * Dragon Well tea * Coffee capsules
Menginap 2 malam pada bulan September 2019
Tanggapan dari Jan Jansen pada tanggal 10 Okt 2019
Dear Guest, Thank you for posting your review on the Expedia website. I am pleased to read that you had an enjoyable stay and also had the chance to use all of our in-room amenities. Conrad Hangzhou opened in March 2019 and, as such, we are among the newest hotels in the city. Being part of the Raffles City Hangzhou complex, the hotel is in the ideal location to explore the city; either by metro, city bike or car. Besides the cinema, the hotel is also in walking distance from the city’s theatre and I would strongly recommend you to visit one of their performances during your next visit. Please do reach out to us if we can be of any assistance for your future travel arrangements. Kind regards, Jan Jansen General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect location
Close to malls (mixco and raffles) and apple store if it metters and subways line 4 Doesnt have free wifi you can use normal speed wifi for a day-4Dollars / high speed wifi with vpn for a day - 8Dollars Great servies and clean Loved swimming pool
Menginap 1 malam pada bulan September 2019
Tanggapan dari Jan Jansen pada tanggal 29 Sep 2019
Dear Guest, Thank you for taking the time to share your recent stay experience on Expedia. I am pleased to read that you had an enjoyable stay and that you had the opportunity to explore the hotel facilities as well as the immediate surrounding of the hotel. As you rightly mentioned, the hotel is located near two shopping malls, i.e. Raffles City Hangzhou and MixC. These mall will provide you with ample choice for retail, entertainment and restaurants. Getting around the city from the hotel is also very easy with the metro station located right underneath our building. From there you can easily explore Hangzhou’s famous Westlake. We look forward to welcome you back and – for next stay – please note that registered Hilton Honors members that book with us directly enjoy complimentary internet access. Kind regards, Jan Jansen General Manager

10/10 Sangat Bagus

Shu, Tokyo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thanks for the bear! I love it!
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Jan Jansen pada tanggal 17 Sep 2019
Dear Guest, Thank you for your kind message and I am pleased to read that you like our ‘Conrad Hangzhou Bear’. Guests staying at our hotel will receive this unique bear reflecting the colors and shapes of Hangzhou’s famous lotus leafs and flowers. Certainly a collector’s item! We look forward to welcome you back soon, so you can further ‘enlarge’ your Conrad Bear Family! Kind regards, Jan Jansen General Manager

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
短い時間でしたが、最高のサービスの提供して頂きありがとうございました。
Menginap 1 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Pang Yuen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Jan Jansen pada tanggal 6 Agu 2019
尊敬的客人, 感谢您在亿客行上的好评。很高兴我们的服务带给您满意的入住。 正是您的对我们服务认可和鼓励,让我们有不断努力和进步的动力。 诚挚的邀请您下次光临并期待带给您更多愉悦的入住体验! 杨彦森 总经理 Dear Guest, Thank you for your good comment on Expedia. We are very pleased that our service has brought you a satisfactory stay. It is your recognition and encouragement of our services that gives us the motivation to make continuous efforts and progress. Sincerely invite you to visit us next time and look forward to bringing you more pleasant stay! Jan Jansen General Manager

8/10 Bagus

ka kit

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Jan Jansen pada tanggal 11 Jul 2019
Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. The hotel is pleased to know that you are enjoying your stay with us. Your recognition and encouragement are the motivation for us. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! Jan Jansen General Manager

10/10 Sangat Bagus

chun kit

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
值得一住的酒店
整體而言不錯,唯一是酒店職員缺乏服務意識。建議各位一定要打開請勿打擾,因為我7號早上被清潔人員連續按鈴6次吵醒,並詢問我是否需要洗衣服務,對我而言,是非常不合理,按理說清潔人員應該知道我的check out date,她不應在我check out當天詢問洗衣事宜,我整個行程也沒有向任何酒店職員提過我需要洗衣; 從另一方面來說,就算她不知道我的check out date,也不應該早上十點打擾住客。
Menginap 3 malam pada bulan Juni 2019

10/10 Sangat Bagus

Byungwon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Marcom Manager pada tanggal 6 Jun 2019
Dear Guest, Thank you for your positive review. We are looking forward to welcoming you back in near future.

10/10 Sangat Bagus

Gregory

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A Great Stay
Overall experience was great. The hotel is brand new and the service was wonderful. The rooms were well appointed and the bed/lien was unparalleled. For a US business traveler, I had issues with the hotel’s internet and getting onto my VPN. This was the only hotel I experienced VPN issues at, but the hotel’s IT Director personally helped to address the problem. Jan, the General Manager is also very attentive and welcoming to his guests.
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Wicky pada tanggal 11 Jun 2019
Dear Guest, Thank you for your kind message and for sharing your comments on Expedia. It was great to welcome you to our recently opened hotel. We apologize for the network problems you have encountered and are glad that the problem was solved in time. Our team members have conducted further self-examination on the relevant issues to prevent such a situation from happening again. Hope to have the opportunity to provide you with more thoughtful service. we very much look forward to see you again in the hotel later this year.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
New hotel clean n very nice view good stay for family
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Sonia pada tanggal 21 Mei 2019
Dear Guest, Thank you for your review and for sharing your encouraging comments on Expedia. We are happy that you had enjoy this stay.Your satisfaction is our greatest wish! Thank you for your great support.We very much look forward to see you again in the hotel later this year and make sure you have more wonderful experience!

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
It’s not Conrad service we knew.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Marcom Manager pada tanggal 10 Mei 2019
Dear guest, Thank you for your review and we appreciate you taking the time to share your feedback on Expedia. We are sorry to read that your stay was not up to your expectations and that we were unable to provide you with a positive stay experience. Please feel free to liaise directly with our Director of Rooms Teresa; Teresa.shen@conradhotels.com of the specific deficiencies,If convenient. Your sincere advice will help us do better. We do hope we may welcome you back and that we will have the opportunity to make up for the shortfalls you thought.