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Grand Parkray Hangzhou

4.5 star property
Travelers start their day with a French-inspired breakfast buffet before joining yoga classes, while kids play freely and adults unwind at one of two pools

Choose dates to view prices

Grand Parkray Hangzhou offers a perfect balance for families and travelers. Enjoy on-site shopping, indoor/outdoor pools, and a complimentary kids' club. Participate in yoga or Pilates at the health club, savor French cuisine at Provence restaurant, or relax with in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 147 for adults and from CNY 75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Grand Parkray Hangzhou have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Grand Parkray Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Parkray Hangzhou?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Parkray Hangzhou?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Parkray Hangzhou?

Checkout is at noon.

Where is Grand Parkray Hangzhou located?

Set in Hangzhou, this family-friendly hotel is within 6 mi (10 km) of Hangzhou Paradise Park, Crazy Appleland and Hangzhou Polar Ocean World. Jianshesan Road Station is only a 2-minute walk and Jiansheyi Road Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

7.6

Location

9.2

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 108 out of 146 reviews
Rating 8 - Good. 34 out of 146 reviews
Rating 6 - Okay. 4 out of 146 reviews
Rating 4 - Poor. 0 out of 146 reviews
Rating 2 - Terrible. 0 out of 146 reviews

Reviews

Verified

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比極高

性價比很高 就在地鐵站出來的地方 非常方便 早餐很豐盛 下次還會入住這
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

YILI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

杭州機場 住宿的好選擇

離機場近 附近商圈繁榮 商務住宿 的好選擇
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Victor Carles

Hotel con una calidad exquisita en todos sus elementos.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel. No way that this is only a 4star hotel. Hotel feels better than most 5 start hotels. Modern, clean, comfortable. Staff amazing. Food and selection amazing. Would always stay again. Only downside is getting a cab from downtown to this hotel because it's a tiny bit off.
Stayed 4 nights in Nov 2018
Verified

6/10 Okay

Hei see

Liked: Staff & service
離城區比較遠
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Yuyao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置不错，房间很新，景色不错

因为出差临时定的酒店，位置非常好，靠近钱江世纪城，房间也不错，性价比挺高的。
Stayed 1 night in Oct 2018
Verified

8/10 Good

KamChi

Liked: Staff & service, property conditions & facilities
The room was large especially the bath room was spacious! The room was very clean and modern. The staff at the front desk was very friendly and helpful .
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Location

Not much around, needs to take metro
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice very nice very nice very nice very nice very nice very nice
Stayed 5 nights in Aug 2018
Verified

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice when staying in Hangzhou

We have tried few different 5-star hotels in Xiaoshan District. This is the best one in this area.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
酒店非常堂皇，很有氣派。房間寬大裝修很豪華。但入住時與Receptionist要求某個位置的房間，與Receiptionist解釋的很清楚，他也說明白，上到房間，發現就是給了一個不想要的。接著換了個房間，但其中寫字台上方一個冷氣出口發出很低頻的噪聲，第二天換了另一間，坐廁時有很響的滴水噪聲，時有時沒有。接著，外面下大雨，窗框上頭馬上漏水，窗台滴下很多水，因要出去，也懶得再去投訴。另外房間的牆上掛的畫有一幅是歪的，想擺正都沒辦法。其他休閒服務設施，收費超貴，但物非所值。但早餐就非常好，非常豐富，味道也不錯。行政樓層有各種書籍，可點杯飲料，慢慢閱讀，倒也點文化氣息！希望管理能大大提高！另外，幾公里外有大型火力發電廠，空氣差。
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

ノブ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

この値段で、これだけのホテルに宿泊できる？

広い部屋。シャワーブースがあり、バスタブが円形で大きく、水量が多く、のびのびと浸っていた。7泊しましたが、朝食も美味しくいただいた。スタッフには、いろいろとお世話になりました。次に杭州に行く時は必ず利用します。
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

トラさん

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフがvery good!

話しかけると、ほぼ全員の方が笑顔で答えてくれます。言葉が通じなくても、こちらの言いたいことを理解しようとしてくれました。話し掛けることです！
Stayed 4 nights in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to my business

This was my third trip to this hotel in the last four months. Great property, excellent staff and awesome accommodations.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property great customer service very comfortable room
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for Business and pleasure super staff, super clean room all installations 1st class the breakfast buffet is a paradise delicious and big variety
Stayed 2 nights in May 2018
Verified

10/10 Excellent

hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务非常亲切和周到，恰如四月温暖湿糯的江南春雨
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的飯店，下次去還想再入住。
Verified

10/10 Excellent

Dirar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing 10/10

It was amazing, we will be back soon :-)
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel I've stayed so far

Other than the location which is a little bit far away from downtown and business district, I've nothing bad to say about this hotel. Top-notch facility. big and clean room, friendly staff, and reasonable price.
Stayed 3 nights in Nov 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

good service. metro line 2 3 mins away . But the breakfast is not good as expected. No fine coffee. Only boiled egg. But the room is fantastic. I enjoy the bathtub
Stayed 1 night in May 2017
Verified

10/10 Excellent

JACK410

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G20に使用されたホテル

G20に使用されたホテルで非常に、きれいで礼儀正しかったです。 また、ホテルのロビー、部屋、レストランとすべて5つ星ホテルの雰囲気で非常に良かったです。 次回の杭州出張もこちらを使う予定です。
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel worth the price

Nice hotel, nice and big room with comfortable bed with pool ang gym facilities. A pity no time to use the facilities. Wide breakfast selection. Helpful staffs that able to assist your need. 20mins to the airport cost about RMB 50. Nearby with few eateries and a hair salon. We had a wash n haircut before proceed to airport and cost just RMB 50 for 2. This hotel is Definitely worth the price.
Verified

6/10 Okay

John

Liked: Staff & service

Great Image False Facade

This establishment stands very grand on the outside with a new model Rolls Royce, very impressive, but unfortunately although the staff were throwing themselves at you, they need a lot more in the Catering sector, I tried what places were still open on my arrival at night, unfortunately the Italian restaurant was well below average, I ordered a Green Salad with the feature being marinated artichoke, I had to look for the artichoke I finally found half a piece. Then I ordered the Gnocchi, it was so overcooked I'd even say it was still reacting fro the Microwave zap, 2 out of 10 is being generous. It is a pity as the Hotel itself seemed good. Breakfast, I called to ask what time it closes, they said 10, I rushed down 9:50, I placed 2 slices of bread 3 cycles in the Toaster, and believe it or not they were warmed up not toasted, so I asked the waitress to perhaps remove the sign that said Crispy Toast, it may have come from next door, it certainly didn't come with the job. I managed to get some Cold Beacon and 2 freshly fried eggs on my toast, well warmed bread.
Verified

8/10 Good

桃太郎

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

満足しました

湯船ガ単独にあっても使えない シャワーと一体化して欲しい 換金レートはいつでも分かるように 掲示してあると助かります