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Mercure Hangzhou Qianjiang

4.0 star property
Travelers find a peaceful garden retreat at this central hotel, with international cuisine and premier shopping just moments away.

Choose dates to view prices

Mercure Hangzhou Qianjiang is a convenient base near Wulin Square and Hangzhou Tower Shopping Mall. Guests can unwind in the garden, savor global flavors at Cui Yuan restaurant, or relax with a beverage at the café while experiencing the energy of this vibrant destination.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is Rp1.208.237
Rp1.408.804 total
includes taxes & fees
24 May - 25 May

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Courtyard by Marriott Hangzhou Qianjiang
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.8 out of 10, Excellent, 229 reviews
The price is Rp1.333.773
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includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 69 for adults and from CNY 69 for children
  • Laundry fee: CNY 200 per stay
  • Service fee: CNY 200 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Mercure Hangzhou Qianjiang pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Hangzhou Qianjiang?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure Hangzhou Qianjiang on 24 May 2026 start from Rp1.208.237, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hangzhou Qianjiang?

Self-parking is free at this property.

What time is check-in at Mercure Hangzhou Qianjiang?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hangzhou Qianjiang?

Checkout is at noon.

Where is Mercure Hangzhou Qianjiang located?

Located in Shangcheng, this hotel is 2.7 mi (4.4 km) from Wushan Night Market, and within 6 mi (10 km) of West Lake and Wulin Square. Broken Bridge and Hangzhou Tower Shopping Mall are also within 6 mi (10 km). Citizen Center Metro Station is 7 minutes by foot and Chengxing Road Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

8.4

Location

7.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 21 reviews
Rating 8 - Good. 7 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

Reviews

Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay, would go again

the stay was great. good location and very scenic view from the lobby. the hotel room is small but very nice and super affordable. the breakfast buffet was limited but still good enough; the price is a 1/4 of what i'm used to paying so i thought that was a deal.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Xinxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

出乎意料的好，风景特别赞，然后价格很便宜，超高性价比
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Ben

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Awful customer service

I’m afraid I’m guilty of staying in many great hotels and never getting round to leaving positive reviews. Unfortunately the Mercure Hangzhou has frustrated me so much into leaving a negative review. Whilst travelling in China and only having a small amount of conversational Manderin, you choose to pay a premium to stay in a Western (French) owned hotel with the expectation they speak English (or even French) Nobody speaks anything other than Chinese so everything is spoken into their phone to translate - which is effectively useless and incredibly aggravating. You can’t charge breakfast or drinks to your room; apparently the bar/restaurant is a different company so individual charges for every transaction required - I’m not sure why they require a credit card deposit as you can’t use it for anything?!? Really don’t understand as bar is in the hotel lobby. The rooms have unbelievably noising ventilation running all night keeping you awake. Trying to use the crazy light switches is “interesting” As for customer service, I’m afraid it was just terrible start to finish. Management need to take a serious look at themselves and how they encourage the team to interact with their guests.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
การเดินทางสะดวกอยู่ย่านธุรกิจ การเงิน แต่ถ้าเป็นนักท่องเที่ยว ไปทะเลสาบชีหูหรือที่อื่นๆ ถือว่าไกลนิดนึง เพราะถ้าจะไปสถานที่ท่องเที่ยวเหล่านั้น ต้องนั่งแท็กซี่ไป
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
除了第一個晚上沒有空調，房間很悶以外，其他都好
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to our convention venue (Intercontinental Hotel) and reasonably price. Good value for money. Staff were friendly.
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

CHIH YEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

價格實惠，房間好服務也好

這次是用超優惠價格入住五星酒店，五十幾層的高度實在是前所未有的入住經驗，服務態度好，早餐也好吃，下次也會選擇入住
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Joe

Disliked: Cleanliness, property conditions & facilities
The hotel stank of smoke. Even tho a newly built hotel the rooms looked tired and were not cleaned properly. Bathroom smelt of clorine. Possitive, staff were nice and very helpful with the lanague barrier.
Stayed 4 nights in Nov 2018
Verified

10/10 Excellent

Siu Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店非常近地鐵，往機場不用30分鐘
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

CHIH-HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

乾淨清潔舒適

酒店位在辦公商圈，附近很多特色的辦公建築，還有個OUTLET，酒店大樓前面有麥當勞與便利商店，晚上不怕肚子餓沒東西吃；酒店大廳在辦公大樓52層，辦理入住與退房都很快速，辦公大樓店電梯不能直接到酒店各層，必須轉換電梯，還算安全；房間不大，但是乾淨清潔，睡床也舒服，電視頻道很多，還看了免費的電影節目，插座上有USB充電孔，可以看出酒店在小細節處的用心
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Did not meet my expectations

Actually, I was quite disappointed with the lack of English of some of the staff, as well as the cleanliness in the room. The shower glass was definitely not cleaned for a while and there was fluff in the room on the floor. The hotel has a wonderful view and nice facilities but lacks the basics to be a good quality hotel. As it is quite a new hotel, hopefully things will improve.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Views

Stay here for no other reason than the views. Simple accommodations, simple breakfast buffet. Staff are friendly and trying. Have no idea why housekeeping must run vacuum in lobby at 730am everyday. Very Loud machine.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

PakLong

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

AKIHIRO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

youngsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019
Verified

8/10 Good

Chee Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Stayed 2 nights in Nov 2018