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Diamond Westlake Suites

4.5 star property
Luxury lakefront aparthotel, walk to West Lake

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Diamond Westlake Suites

Outdoor pool, pool loungers
Aerial view
Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed) | 1 bedroom, in-room safe, desk, laptop workspace
2 Bedroom Apartment (1 King bed, 1 Single bed) | Living area | 55-inch LCD TV with satellite channels, TV, fireplace
Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed) | Private kitchen | Fridge, microwave, oven, stovetop
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • Dryer
    DryerDryer
  • Fireplace
    FireplaceFireplace
  • Bar
    BarBar
  • Kitchen
    KitchenKitchen
  • Barbecue grill
    Barbecue grillBarbecue grill

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000
  • Popular LocationWest Lake1 min walk
  • Popular LocationHo Chi Minh Mausoleum6 min drive
  • Popular LocationHoan Kiem Lake7 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)28 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

quiet ， by the lake, great shuttle bus service to old quarter, and fantastic breakfast at the cost we paid, highly recom...
Jan 27, 2024
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Room options

View all photos for 1 Bedroom Apartment (1 King bed)

1 Bedroom Apartment (1 King bed) | 1 bedroom, in-room safe, desk, laptop workspace

1 Bedroom Apartment (1 King bed)

  • 61 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed) | 1 bedroom, in-room safe, desk, laptop workspace

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

  • 128 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 6
  • 1 King Bed and 3 Single Beds

View all photos for 2 Bedroom Apartment (1 King bed, 1 Single bed)

2 Bedroom Apartment (1 King bed, 1 Single bed) | Living area | 55-inch LCD TV with satellite channels, TV, fireplace

2 Bedroom Apartment (1 King bed, 1 Single bed)

  • 91 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About the area

Hanoi

Located on a lake, Diamond Westlake Suites is in Tay Ho, a neighbourhood in Hanoi. Tran Quoc Pagoda and Quan Thanh Temple are notable landmarks, and the area's natural beauty can be seen at West Lake and Hoan Kiem Lake. Ho Chi Minh Mausoleum and Imperial Citadel of Thang Long are two other places to visit that come recommended.
Visit our Hanoi travel guideOpens in a new window
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 1 min walk
  • Ho Chi Minh Mausoleum - 6 min drive
  • Thang Long Water Puppet Theatre - 7 min drive
  • Hoan Kiem Lake - 7 min drive
  • Hanoi Opera House - 7 min drive

Getting around

  • Hanoi Long Bien Station - 15 min drive
  • Ga Co Loa Station - 15 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 28 min drive

Restaurants

  • ‪Chào Bạn - ‬3 min walk
  • ‪Hanoi Sandwich House - ‬7 min walk
  • ‪The Kneipe - ‬5 min walk
  • ‪Phương Nguyên Restaurant - ‬2 min walk
  • ‪Jogaesa - ‬7 min walk

About this property

Entire place

Diamond Westlake Suites

Luxury lakefront aparthotel, walk to West Lake
This smoke-free aparthotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a poolside bar, a snack bar/deli and outdoor tennis courts are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LCD TV with satellite channels and a DVD player provide a bit of entertainment.
Diamond Westlake Suites offers 167 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and washers/dryers. This accommodation has separate sitting areas and includes dining tables and kitchen islands. 55-inch LCD televisions come with satellite channels and DVD players. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, German, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1 kilometres
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Toaster
  • Toaster oven

Dining

  • Daily buffet breakfast available for a fee: VND 250,000 for adults and VND 150,000 for children
  • 2 restaurants
  • 24-hour room service
  • A poolside bar
  • Dining table
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 800,000 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • CD player
  • DVD player
  • Stereo
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free bottled water
  • Free local calls
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • On a lake

Things to do

  • 2 outdoor tennis courts on site
  • Arcade/game room on site
  • Basketball on site
  • Bicycle rentals on site
  • Billiards/pool table on site
  • Children's pool on site
  • Golf driving range on site
  • Gym on site
  • Mini golf on site
  • Racquetball/squash on site
  • Shopping on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 167 units
  • 5 floors
  • 8 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Built in 1998
  • Cleaning products are eco-friendly
  • Garden
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 800000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 250000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 800000 per vehicle (one way)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Sedona Hanoi
Sedona Suites Aparthotel
Sedona Suites Aparthotel Hanoi
Diamond Westlake Suites Aparthotel Hanoi
Sedona Suites Hanoi Aparthotel
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Hanoi
Sedona Suites Hanoi
Diamond Westlake Suites Hanoi
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Aparthotel Hanoi

Frequently asked questions

Does Diamond Westlake Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Diamond Westlake Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diamond Westlake Suites?

Self-parking is free at this property.

What time is check-in at Diamond Westlake Suites?

Check-in begins at 2 PM.

What time is check-out at Diamond Westlake Suites?

Checkout is at noon.

Does Diamond Westlake Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 800000 per vehicle applies.

Where is Diamond Westlake Suites located?

This family-friendly Hanoi aparthotel is located on a lake, within 3 mi (5 km) of West Lake, Tran Quoc Pagoda and Quan Thanh Temple. Ho Chi Minh Mausoleum and Imperial Citadel of Thang Long are also within 6 mi (10 km).

Diamond Westlake Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 388 reviews" "
Rating 8 - Good. 106 out of 388 reviews" "
Rating 6 - Okay. 26 out of 388 reviews" "
Rating 4 - Poor. 8 out of 388 reviews" "
Rating 2 - Terrible. 4 out of 388 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mai

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed ours stayed and will be coming back
Stayed 3 nights in Jun 2024

10/10 Excellent

Timothy, Brewster

Stayed 3 nights in May 2024

6/10 Okay

william

Business traveller
Liked: Cleanliness
Disliked: Amenities
I was surprised by how stubborn their sales team is,how they ignore customer’s requirement like they don’t care at all.
Stayed 2 nights in May 2024

10/10 Excellent

YU HANG

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
excellent hotel
Stayed 5 nights in Mar 2024

10/10 Excellent

Jennifer Fang Ni

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The environment was very nice. Away from the Old Quarter
Stayed 3 nights in Feb 2024

10/10 Excellent

I R

Liked: Cleanliness, room comfort
Just like coming home...
We used to live at DWS, so revisiting the place after four years was nice. Much to my surprise the staff actually remembered me and my family. Stayed at DWS twice during a two weel stay in Vietnam. First time I was given a single bedroom apartment and the second time I was put in a double bedroom apartment (as they ran out of single room units). The facility is old and reminiscent of a Singaporean resort complex from the 1980s, but it is clean and well-maintained. The apartments have been updated with modern features since the last time I was here. Thanks to the bad weather, all the exterior corridors were wet with moisture, so walking around between the buildings was not very pleasant. The breakfast buffet has remained the same over the last four years, which is a good thing, as it was and is still pretty decent. Thankfully, the artwork around the lobby has been updated, and the place looks much nicer. The shuttle buses to the city are pretty convenient. There are plenty of restaurants nearby that you could walk to, but the air quality and crazy traffic might make you think twice about doing so. The best part of the stay was the staff, who were always friendly and helpful.
Living room - 2xRoom unit
Master bedroom - 2xRoom unit
Stayed 3 nights in Mar 2024

10/10 Excellent

Neng

Stayed 1 night in Feb 2024

10/10 Excellent

Jacques

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a comfortable property with very friendly staff and a good restraunt.
Stayed 1 night in Feb 2024

10/10 Excellent

Mariangela

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff very welcoming. Ha and Tam were very helpful and always asking to help. I will definitely stay at this resort again.
Stayed 12 nights in Feb 2024

8/10 Good

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Place is nice for long term for sure with great amenities
Stayed 2 nights in Feb 2024