Hanoi hotel guide. Accor Hotels hotel in Hanoi, Vietnam

"Staff very friendly and kind always willing to help you out. Hotel location very convenient and felt safe at all times . Super recommended hotel i will come back without a doubt . "

"One of my best hotel experiences! Highly recommended!"

"Very polite and helpful front desk staff. They even escort me to my room. Quick check in and out. Big bed but the mattress is a little too soft for me. Clean and nice bathroom, quick Wi-Fi, kettle for hot water, small fridge, working safe box, available elevator., at the corner of the big road even in a small alley, free breakfast with basic food and drink. Price a little highher than others but acceptable. I'll give it a 5/5"

" A beautiful hotel in the middle of the French quarter, easy walking distance to lake and cathedral. All the staff were so accommodating and also welcoming. Breakfast is not to be missed !! Seriously if you can’t find something to eat in the morning that’s on you. We would definitely stay again. "

"Beautiful property. Friendly and patient staff members. Great experience."

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction. "