Lobi

Ulasan untuk Flower Garden Hotel

4 out of 5
Flower Garden Hotel
46 Nguyen Truong To Street, Ba Dinh District, Hanoi

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 7 dari 19 ulasan" "
Penilaian 8 - Bagus. 6 dari 19 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 19 ulasan" "
Penilaian 4 - Buruk. 2 dari 19 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 19 ulasan" "

8,4/10

Kebersihan

8,0/10

Staf & layanan

9,0/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Bruce

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly and very helpful staff. Great breakfast.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Flower Garden Hotel pada tanggal 13 Nov 2023
Dear Bruce,Thank you very much for your stay.We are so happy that our services meet your expectation.We hope that we will have another chance to welcome you again soon.Warm regards,The Management

4/10 Buruk

Donna

Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Better places to stay
We paid for upgrade and we're not told that they were installing a staircase right next to our room, banging and noise constantly we complained several times a day only to be told finish today, it didn't and we had to put up with it for 4 days did not offer refund for upgrade or change room, also the beds are like bricks very hard and uncomfortable, really not a great location far from old quarters and decent restaurants, also no pool won't be staying her again better place for the money we spent
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Flower Garden Hotel pada tanggal 3 Nov 2023
Dear Ms. Donna,Thank you very much for your stay at our Hotel.It is a pity that it does not meet your expectation. We are sorry for the inconveniences causes. I hope the the free of charge of 1 night upgrading to the Sky Suite room and the spa service which had been offered in your last stay would be a gratitude gesture from the hotel.We hope that you will have a good continuous trip in Viet Nam.Sincerely yours,The Management

10/10 Sangat Bagus

Dr Steven

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
What a great stay till yesterday. Did a big group with Tripadeal. Love the rooftop bar. Walk to laundromat $3 Bah mee on second corner cart a must. Just so central to everything. Even provide umbrellas when it rains. And the guy opens the door. Breaky was fine. What a great town to be in so close
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager - Flower Garden Hotel pada tanggal 27 Sep 2023
Dear Dr. Steven,Thank you very much for your review.We are so happy that our services exceed your expectations. We hope that we will have another chance to welcome you again very soon.Warm regards,The Management

8/10 Bagus

S

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Ms. Mai Do - Sales & Resa Dept. pada tanggal 25 Agu 2023
Dear sir,Thank you so much for staying at our hotel.Hope you will choose our hotel for next time.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Do Xuan Mai. pada tanggal 18 Des 2019
Dear sir, Thanks for your nice words about our hotel. Hope to welcome you at Flower Garden Hotel soon.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Do Xuan Mai pada tanggal 30 Okt 2019
Thank you for your staying and satisfy with our service. We do hope to see you again at Flower Garden Hotel.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
hotels.comの説明と異なる
hotels.comにあった内容と異なる狭い部屋であった。
Menginap 2 malam pada bulan September 2019
Tanggapan dari Do Xuan Mai pada tanggal 30 Okt 2019
Thank you for your staying with us and send feed back. We do hope we can welcome you next time at FGH. Thanks & have a nice day.

6/10 Cukup Baik

Kojiro

Disukai: Staf & layanan, kenyamanan kamar
観光メインの方には快適!ビジネスには少し向いていません。
こちらのホテルの立地は問題なく、とても便利な場所にあります。しかし最上階の(実質れすとらが最上階ですのでその下。客室では最上階)滞在中、エアコンの故障がありとても暑くて冷たいシャワーをあえて浴びました。 カーテンがなく良く言えばとても日当たりはよいものの外の光が入って昼寝はできません。 スタッフはとても協力的、朝食も満足です。ホテルが古いのでそのコンディションだけが問題点だと思います。
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is quite central serviced by a mixture of nice restaurants to street vendors, be sure to try the smaller food places. Service within the hotel is really good with English speaking receptionists. Breakfast is varied and good quality.
Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Very helpful / friendly staff. Relaxed atmosphere. Good food.
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari Nguyen Thuy Linh (Ann) - Sale Online Department pada tanggal 11 Feb 2019
Dear our customer, Thank you for staying with us and give us good feedback. We are looking foward to serving you in the future. Best Regards, Flower Garden Hotel Team.

6/10 Cukup Baik

HIDENAO

ウェルカムフルーツはうれしい
フロントは英語通じます。日本語は通じません(笑) 部屋は清潔で快適です。ウェルカムフルーツはお皿一杯でうれしくいただきました。 バスとトイレはやや古くて経年感じさせます。早くウォシュレットにして欲しいです。 レストランは14階と3階にありますが、土曜日のいい時間でも私ひとりで落ち着きませんでした。ちなみに朝食も8時でひとりでしたが、美味しかったです。
Menginap 1 malam pada bulan Juni 2017

6/10 Cukup Baik

Marko

Disukai: Kebersihan
Siisti, mutta meluisa.
Huone oli siisti, mutta kadulta tuleva jatkuva autojen torvensoitto häiritsi yöunia.

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
편안한 호텔
깨끗하고 호수가 가까워서 좋아요.

10/10 Sangat Bagus

Laurent, Paris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel Tres bon rapport qualité prix
Bien situé Tres confortable Personnel vraiment arrangeant

8/10 Bagus

Dagu, ジョージタウン(ペナン)

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
活気ある下町にある快適なホテル
市場にも近く、活気ある下町風情が感じられる地区にありながら、一歩ホテルに入ると静かで快適に過ごすことができました。

8/10 Bagus

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
日本人向けによいホテル
NHKプレミアムが入るなど、日本人の滞在に便利なホテルです。 食事場所の眺望、内容、及びそのスタッフはとても良かったです。 フロントの皆さんもほとんど対応は良かったのですが、それだけにチェックアウトのミニバー会計時におつりをごまかされたのがとても悲しかったです。

8/10 Bagus

Tiff, Bay of Plenty, New Zealand

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice hotel even if the pictures are not true
Excellent service from staff and the hotel was clean and tidy. The pictures of the hotel show that it is standing alone but this is not true, it has been built out and is surrounded by buildings and shops. It was very close to the old quarter (only a minute walk to the outskirts) and the Hoan Kiem Lake (three to five minute walk). The food was excellent and the staff extremely helpful. Although the top floor was under construction and being renovated at the time of our stay, the staff coped well with the situation. The room was extremely quiet which was excellent. Breakfast was excellent, the food outstanding with a variety of choices.