Menyajikan hidangan lokal dan internasional

Ulasan untuk Halais Hotel

4 out of 5
Halais Hotel
48 Tran Nhan Tong, P. Nguyen Du, Hai Ba Trung, Hanoi, Hanoi

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 12 dari 23 ulasan" "
Penilaian 8 - Bagus. 4 dari 23 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 23 ulasan" "
Penilaian 4 - Buruk. 2 dari 23 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 23 ulasan" "

8,2/10

Kebersihan

9,0/10

Staf & layanan

6,8/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Nadia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Le personnel était aux petits soins!
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Jason

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Mosquitoes were terrible in the room. There’s holes in the floor of the bedroom. no way to prevent water getting all over the floor in the bathroom as it’s just an open tub and a shower head with a drain on a leveled floor. Don’t be fooled by the lobby and pretty design the actual rooms are quite poor in comparison to other places.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Hazel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024

6/10 Cukup Baik

Giulio Gasparri

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Let’s start with the positive: Staff is friendly and accommodating, and there is at least one receptionists with good English skills. Breakfast is various but average, nothing exceptional. Negative: The structure is quite old and would benefit a deep renovation inside. The room was quite noisy from the traffic outside and the pillow too thick without other options.
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Süreyya

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Darren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very easy check in. We got a room upgraded which was lovely. Check out was very quick. They offered a good breakfast.
King bed
Sitting area
Bathroom
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Thanh

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr guten zentral, Personen freundlichen
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

NAOKI

Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Ricardo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
comfortable hotel 15 min walk from hoan kiem
15 min from the heart of hoan kiem lake, good local eateries near by. Good location and comfortable hotel. It was quiet at night from hanoi standard. The staffs were friendly and helped us book an airport taxi, which was better pricing than grab taxi. free water was a nice add.
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

CHANYOUNG

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
굿
깔끔하고 조식도 좋고 가격 대비 평타 굿임 물이 약한거랑 시티뷰라고 소개하고 본인들도 민망해서 웃던데 뭐 불편한건 없어서
Menginap 4 malam pada bulan Desember 2019

6/10 Cukup Baik

マス

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
仲間の部屋も含めて5部屋すべての置時計が壊れていた。びっくり。 スタッフは親切でとても良かったです。
Menginap 3 malam pada bulan Mei 2019

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

geoffrey, Hanoi, Vietnam

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel, wonderful staff, very clean and great value for your money. I would recommend to anyone. I will certainly stay there again.
Menginap 5 malam pada bulan April 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
値段相応のホテル。朝食は最上階のレストランで屋外にも出られるため、解放的でいいです。朝からホテル近くで工事があり若干 うるさかったです。
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Jenny Tran pada tanggal 26 Mar 2019
Thank you so much for your information. Your comment are helpful to hotel to improve for future. Thank and best regards,

2/10 Sangat Buruk

S

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Floor very dirty. Laundry service is even worse, destroyed 2 pieces of my clothes.
Menginap 6 malam pada bulan Februari 2019
Tanggapan dari Jenny Tran pada tanggal 14 Mar 2019
Dear our value customer, Thank you for taking the time to share with us your views. Your assessment is very helpful and will definitely help us in improving our service. Sincerely thank,

10/10 Sangat Bagus

JIN-YOUNG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
가성비
가격대비 무난함. 하지만 번화가 까지 거리가 있음. 걸어서 15~20분 정도 걸림.
Menginap 3 malam pada bulan Februari 2019
Tanggapan dari Jenny Tran pada tanggal 7 Mar 2019
We would like to thank you for taking the time to write a review of our service. We will try to do better and look forward to receiving your support in the future Sincerely thank you!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
豪華な造りで清潔さも十分、朝食もとても美味しく この値段であれば満足できる。
Menginap 2 malam pada bulan Februari 2019
Tanggapan dari Jenny Tran pada tanggal 7 Mar 2019
We would like to thank you for taking the time to write a review of our service. We will try to do better and look forward to receiving your support in the future Sincerely thank you!

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Februari 2019

2/10 Sangat Buruk

Milan

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Very bad experience
we stayed there 7 days and booked and pay in advance (the biggest mistakes). We also asked about clean and not noisy room! The place was very noisy (we stay on 5th floor) all night can hear horns of the cars, motorbikes. the worst experience was that another room made a noice during the night till 6 am when we informed reception many times with 0 % help. They call us back if alright but the music and noise was still loud especially base of speakers. We have a small kid and was impossible to sleep. Music from another room started at 10 PM and goes over whole night till 6am (it takes 4 last nights). Unbelievable how staff of the hotel was not able to solve this out. Also hot water in our bathtub was not working, as we paid for it. The mess under the bed - cigarets, empty bottles of water etc (we took a pictures). Very bad cleanliness. Smell of the room (no smoking as we were informed) was very bad (smell of cigarettes), poor breakfast as well.
Menginap 7 malam pada bulan Februari 2019
Tanggapan dari Jenny Tran pada tanggal 7 Mar 2019
We would like to thank you for taking the time to write a review of our service. We will try to do better and look forward to receiving your support in the future Sincerely thank you!

10/10 Sangat Bagus

Iverson

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
便宜又乾淨
Menginap 6 malam pada bulan Januari 2019
Tanggapan dari Jenny Tran pada tanggal 7 Mar 2019
We would like to thank you for taking the time to write a review of our service. We will try to do better and look forward to receiving your support in the future Sincerely thank you!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
立地も良く、ホテルの方も親切でしたし、部屋も清潔で非常に良かったです。 強いて言えば、シャワーの水圧が弱かったぐらいかな。 次回も機会が有れば利用したいと思います。
Menginap 5 malam pada bulan Desember 2018