Lobi
Cek ketersediaan

Ulasan untuk Hanoi Pearl Hotel

4 out of 5
Hanoi Pearl Hotel
No 6, Bao Khanh Lane, Hoan Kiem Dist, Hanoi

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 595 dari 1000 ulasan" "
Penilaian 8 - Bagus. 326 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 63 dari 1000 ulasan" "
Penilaian 4 - Buruk. 9 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 1000 ulasan" "

9,2/10

Kebersihan

9,4/10

Staf & layanan

9,0/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Thien

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cleaness and friendky staffs
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Thien

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Cleaness and roomy
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Kei

スタッフの方も親切、部屋も綺麗、朝食ビュッフェが豪華、繁華街も徒歩圏内。部屋のドアを開けるコツが必要だったくらいで、そのほか申し分ないとても良いホテルです。
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Scott, San Jose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place for one night before heading away for the weekend. Very quiet, but one block from the Lake.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Anthony, Plano

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is in the heart of Old Town, near all the dining and shopping spots. The room was spacious and clean and contained all the amenities. Hotel staff treated us like VIPs. Will plan to stay here again next time we visit!
Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

Yuko

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
とても良いが、日本人のスタッフがいないので　こちらの言う事が　翻訳しても　完全には伝わらなかった。これはホテルのみではなかったけれど。
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Norma

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic hotel. Everything was perfect... the room, the service and the breakfast was really nice too. The location is excellent for anyone staying in the old quarter.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

My

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room is clean. The staff is friendly and supportive. Easy access for dining and entertainment. Price is reasonable.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Stephen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location for Hoan Kiem lake, just a few minutes walk away. The hotel staff were excellent. Reception team were always available to help guide and make arrangements for our time in Hanoi. Restaurant team were always friendly and helpful, ensuring we had everything we needed for breakfast and lunch (especially Patrick and Julie). Housekeeping team were exceptional in ensuring we had everything we needed in our room. We previously stayed at the Hanoi Pearl in 2019 and were glad to find that our return visit in February 2024 was just as good as 5 years ago. We will definitely stay again the next time we visit Hanoi.
Menginap 5 malam pada bulan Februari 2024

10/10 Sangat Bagus

My

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Yes, I grade 5* on everything . Only a bit hassle if you arrive or leaving during the weekend due to “walking Street” event that limited the traffic. Anyway. Can’t blame on the hotel. it’s beyond their control. Will book this hotel again if I have another chance.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

JUNGMIN

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Thanh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I thought I booked a room with window as shown on pictures when I selected the room
Menginap 10 malam pada bulan Maret 2024

10/10 Sangat Bagus

Melissa

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Hanoi Pearl hotel is in the most central spot of all the sight seeing and amazing street food. Everything is well within walking distance, the hotel has an amazing happy hour deal (buy 2 get 1 free cocktails), the hotel staff is super friendly and helpful. We’d definitely recommend this hotel as the place to stay if you’re visiting Hanoi’s Old Quarter.
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Eva-Maria Quynh Huong

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Das Hotel ist zentral gelegen und vieles ist fußläufig zu erreichen. Der Flughafentransfer hat bestens geklappt. Wir würden immer wieder das Hotel buchen. Danke, Com on, thank you 👍
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

KAORI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
従業員の方が大変申請でした
Menginap 4 malam pada bulan Desember 2023

8/10 Bagus

MOTOMORI

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Isabelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfection
Very friendly and helpfull all along our stay. Big thanks to the whole team Heidi and Judy. Well located, clean and cosy.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Meredith

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Isabelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Sangchul

Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Isabelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My new home in Hanoi
Everything was perfect. Team at the reception ( big thanks to Judy) are so helful and friendly. Very clean and well located hotel in center of Hanoï. I highly recommend to stay and enjoy beautiful Hanoï city.
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Romeo

Disukai: Kebersihan, staf & layanan
Not a value for the price.
Stayed 2 nights did not make a difference. Room bit tough not enough room for 2 suitcase and 2 carry on. Breakfast average. Has many restaurants around close to lake and market. Be careful when walking in the lane guys with bike can circle you not very safe. Safe in my room would not open with the right code it took an engineer and staff 3 cans of keys and over an hour to open I was sweating my passport was in it and taxi pick up was at 9am. Fortunately guy was able to open tipped him for his efforts. I thought I will miss my flight.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Clement Guillaume, Singapore

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It's one of my usual hotels when going to Hanoi. Even if I only stayed one night this time I noticed they did some renovation: new mattress, new bathtub, new toilet and new paint in the bedroom. I'm glad they are maintaining the property so my stays are always good.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent location, kind and friendly staff, great choice of drinks at rooftop bar and lovely room.
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Koji

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
スタッフの対応は非常に良かったです。我々は１泊してチェックアウトし、翌日から１泊2日のハロン湾クルーズを楽しんだ後、再びこのホテルに戻りましたが、その間、トランク１個を預かってもらい、またクルーズから戻ってからは全ての荷物を預かったもらって、夜の帰国便への迎えが来るまでハノイの街歩きを楽しみました。時間も正確で、短い期間に最大限の楽しい旅行ができました。
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Noriko

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Daiki, Kurume

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good staffs and atmosphere, we will come back next time again!!
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Santha

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Good service, good location. good breakfast
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Amit

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
An ideal place to stay, located in Old Quarter just walking distance from the lake that is buzzing with activity, and all food and shopping options available as you step out of the hotel. Rooms are decent, clean, and staff are very friendly. Highly recommended.
Menginap 3 malam pada bulan November 2023

8/10 Bagus

SOON OK

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast was great and the staff were all so friendly! They weren't so bad with the promptness of the email response. Rooms and toilets were clean as well. Overall, very satisfied
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

KAZUAKI

Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Kenji

Disukai: Kebersihan, staf & layanan
10Fのレストランのスタッフの対応は大変気持ちいいです。
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, very convenient. I had an excellent dinner in their restaurant. Staff was very helpful and pleasant. Very clean
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

CHIHARU

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
とにかく立地が良いです。湖近くで美味しいレストランも近くにあります。 ウォシュレットが付いていたらよかったです。
Menginap 4 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Thanh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is located right in the center of Hanoi Old Town, just a few minutes walk to Ho Guom Lake, walking distance to many good restaurants as well as street food stalls. Staff is very well trained, friendly, and helpful. Will stay again when we return to Hanoi.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Thi ngoc trinh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Nigel

Disukai: Kebersihan, staf & layanan
Great location
Menginap 5 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Nghia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wontherful place,very good services at restaurants front desk so nice and helpful ,highly recommend
Menginap 12 malam pada bulan September 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hanoi Vietnam
Clean, helpful staff and within walking distance to foods and entertainements.
Menginap 2 malam pada bulan September 2023

6/10 Cukup Baik

Jieon

Disukai: Staf & layanan
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Oliver

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good hotel for exploring Hanoi as it’s right by the old quarter. Lots of places are walkable from the hotel. Staff were friendly and the room was spacious and clean. My only “room for improvement” point is the breakfast offering.

10/10 Sangat Bagus

Saito

Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

NARUSE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
全スタッフのホスピタリティーに感謝。英語が得意ではない私たちでも、とても居心地の良いホテルでした。寝具も上質。バーラウンジも良かった。また宿泊したいです。
Menginap 4 malam pada bulan September 2023

8/10 Bagus

???

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
かゆいところに手が届く
Menginap 3 malam pada bulan September 2023

8/10 Bagus

Linh

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Anest

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really enjoyed our stay at the Hanoi Pearl Hotel. The hotel was clean, comfortable and in a brilliant location. The breakfast was lovely. The staff were extremely helpful in organising transportation to the airport; helping us with our onward travel and answering any questions we had. We hadn’t realised on booking that the room did not have a window however, this did not impact our stay. Would stay again!
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Van

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Van

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Overall, the Hanoi Pearl is a hotel in a great location and it gets the job done, but there were some aspects of our stay that made it less than satisfactory. One of the rooms we booked, the bathtub didn’t drain well and bathroom smelled like urine. It seems like higher floors have issues with sewage and draining. Additionally, another room we booked, they charged us for opening and eating their chips, which we didn’t but they insisted we did and charged us. The hotel only provides 1 room key card, which is used to turn on the electricity in the room, which can be inconvenient. I would suggest requesting a second key card upon checkin, but for disclaimer, if you lose any card, you will be charged. The location was central to a lot of restaurants and shops, which made up for the less than stellar stay.
Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

KAZUMI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juni 2023