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Hanoi Prime Garden Hotel & Spa

3.5 star property
Find tranquility at this Hanoi retreat with hot springs and sauna treatments for relaxation, plus a 24-hour business center for productivity.

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Located near Hoan Kiem Lake, Hanoi Prime Garden Hotel & Spa offers a peaceful escape from the city bustle. Guests can enjoy hot springs, sauna treatments, and in-room WiFi. Practical amenities include luggage storage, and former visitors praise the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

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Policies

Check-in

Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Frequently asked questions

Is Hanoi Prime Garden Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Prime Garden Hotel & Spa?

Check-in end time: anytime.

What time is check-out at Hanoi Prime Garden Hotel & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hanoi Prime Garden Hotel & Spa located?

Located in Hoan Kiem, this spa hotel is within a 10-minute walk of Hang Ma Street and Hanoi Old Town Night Market. Hoan Kiem Lake and West Lake are also within 1 mile (2 km). Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

9.4

Amenities

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn địa điểm tốt,thuận tiện đi lại và rất nhiều đồ ăn đường phố ngay bên cạnh như bún chả,bún ngan...
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel I have ever stayed in Vietnam. During Covid 19, many hotels closed and almost hotels maintained with minimum service. However Prime Garden hotel and spa was super nice, clean and lovely. We saw only this hotel having so many guests in Hanoi. Now I understand why after spending 1 weeks stayed with this hotel
Stayed 1 night in Jul 2020
Verified

8/10 Good

ぴょん

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの場所を探すのにタクシー降りてから30分くらい探し続けました。またお湯が適温になるまでかなり時間がかかりました。総合的には良かったです。あ、近くにあるKARAOKEはボッタクリなので要注意です。
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Noureddine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

HONOKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020