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Phoenix Legend Hotel

3.0 star property
Travelers find a peaceful retreat near Hanoi's historic center, where spa treatments soothe tired muscles after days of city exploration and local cuisine awaits

Choose dates to view prices

Phoenix Legend Hotel, minutes from Hanoi's ancient quarter, offers dry cleaning, laundry services, a spa with massages and aromatherapy, free WiFi, and a restaurant serving authentic local dishes worth trying after sightseeing.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is Rp324.724
Rp368.237 total
includes taxes & fees
16 Jun - 17 Jun

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per day.

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 230000 for adults and from VND 119999 for children
  • Airport shuttle fee: VND 357000 per vehicle (return)
  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Phoenix Legend Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Phoenix Legend Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Phoenix Legend Hotel on 16 Jun 2026 start from Rp324.724, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Phoenix Legend Hotel?

There is free parking nearby.

What time is check-in at Phoenix Legend Hotel?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Phoenix Legend Hotel?

Checkout is at 11:30 AM.

Does Phoenix Legend Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 357000 per vehicle applies.

Where is Phoenix Legend Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Ly Trieu Quoc Su Pagoda, Hoan Kiem Lake and Hanoi Old Town Night Market. Red Moon Gallery and Hang Da Market are just steps away. Hanoi Railway Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

9.2

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 74 out of 149 reviews
Rating 8 - Good. 38 out of 149 reviews
Rating 6 - Okay. 18 out of 149 reviews
Rating 4 - Poor. 8 out of 149 reviews
Rating 2 - Terrible. 11 out of 149 reviews

Reviews

Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Excellent location. Cozy room in excellent condition. Clean and beautiful decor.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant. TV not working, only one key for the room. Breakfast was good; however, facility breakfast site is 5 minutes walking distance.
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Gerald

Liked: Amenities, property conditions & facilities
Clean room, helpful staff, and good location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, and quiet place
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean room, superior room lighting, and helpful staff.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, centrally located, rooms are definitely dated.. If you're looking for a place to crash and you're not too picky. It's a great location
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness
Clean room
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Steven paul

Liked: Cleanliness, staff & service
Staff were good, no complaints. You get what you pay for, average hotel. T.v wasnt working as usual in vietnam. The safe in room didnt have batteries, so was unusable, breakfast is in another hotel 1 minutes walk, good selection on offer, very good.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Amdy

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Sandra

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Mold in room and bathroom. Dust on all ledges.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Binh

Disliked: Cleanliness, amenities, property conditions & facilities
The room was totally not ready for our arrival. For a quadruple room booking there were only 2 towels, 2 pairs of slippers, 2 bottle of water, coffe and tea were not replenished, etc.
Toilet tank broken
Sink strainer broken
Shower curtain broken
Shower head holder broken
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Tho

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

SAW

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is under construction. It is very dirty and dusty. The water pipe is not working well. The toilet flush button is broken.The beds are unomfortable. The wardrobe is very dusty and spider web there too . The breakfast is very bad. Some are expired. We have to walk out from hotel to other place to have breakfast. The person who incharge breakfast is not friendly. Alot of flies on the food. We booked for 2 nights and we reached there night time. We only stay there one night and changed the hotel. We cant get refund as we had checked in. We find that they should be honest regarding to the hotel conditions. The price is almost the same as other hotels.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Diem

Liked: Cleanliness
Disliked: Amenities
To eat breakfast, you have to walk to other location, and the food were limited
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location, Great Value.

Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.
Verified

2/10 Terrible

Teddy

Disliked: Cleanliness, property conditions & facilities, room comfort

Do Not Stay Here

It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever.
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

IGARASHI

Disliked: Cleanliness, amenities, property conditions & facilities
客室に前に宿泊した方の飲み物の飲み残しが置いたままだった。 シャワーから急にお湯が出なくなり凍えそうになった。 また門限があり、24時から翌朝7時まで出入りすることができないと言われました。 バルコニーも鍵がかかっていて出られず、タバコを吸う方や、夜遅くまで旅を楽しみたい方には不向きです。 スタッフ2人のうち、若い方の接客が素晴らしかっただけにこの評価をしないといけないのが残念です。
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Vincent

Liked: Cleanliness, staff & service
Disliked: Amenities
Dans les faits, l’hôtel est propre, la chambre parfaitement nettoyé, un personnel sympathique et un petit-déjeuner buffet très bon. De l’autre côté, on m’a donné la chambre la plus pourrie : la plus petite, éclairée en pleine nuit comme en plein jour car l’enseigne néon est sous la fenêtre, avec des centaines de mouches d’humidité, un wifi qui ne marchait pas, un coffre fort en panne, une télécommande qui ne commande pas la climatisation. Tout cela alors que j’avais pris une chambre exécutive et que le bonus VIP devait me permettre d’être surclassé en cas de disponibilité. Il a fallu que je me fâche pour qu’on le change de chambre et obtenir une chambre standard. Ils se sont moqués du client, c’est INACCEPTABLE !
Chambre
Chambre
Salle de bain
Stayed 12 nights in Oct 2025
Verified

6/10 Okay

CHANGHUN

Disliked: Cleanliness

저렴하게 지내기 좋은 호텔

가격이 싸고 위치가 좋음. 조식이 무료임. 그런데 깨끗하지는 않음.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広い部屋と便利な立地

帰国日前に一泊いたしました。広い部屋だったので帰国前で荷物をまとめるのに助かりました。バスタブ付きでしたが、湯をためている間に水になりました。タオルはバスタオルのみでしたので、必要な方はハンドタオルなど持参するとよいと思います。朝食は他ホテルでしたが、とても美味しかったです。チェックアウト後荷物を預かってもらいましたが、フロントから目の届くところに置いてくれていたので安心でした。バス停からちょっと距離がありますが、周辺は食堂がたくさんあり、ホアンキエム湖へも旧市街へも近くて便利でした。
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt bra hotell
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 4 nights in Sep 2024