Skip to main content
Aparthotel

Lancaster Hanoi Service Apartment

4.5 star property

Choose dates to view prices

A playground, a library and dry cleaning/laundry services are just a few of the amenities provided at Lancaster Hanoi Service Apartment. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure or a massage. Free in-room WiFi is available to all guests, along with a gym and a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Studio

Standard Studio | In-room safe, individually decorated, individually furnished, desk

Standard Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
LCD TV
Washing machine
Hairdryer
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Standard Apartment, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
LCD TV
Washing machine
2 bedrooms
  • 88 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Apartment, 3 Bedrooms, City View

40-inch LCD TV with cable channels, TV

Deluxe Apartment, 3 Bedrooms, City View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Kitchenette
Fridge
LCD TV
  • City view
  • 170 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Standard Apartment, 3 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Standard Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchenette
  • Lake view
  • 126 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

You may also like

Ad
Lobby sitting area

The Hanoi Club Hotel & Residences

Tay Ho
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
8.6 out of 10, Excellent, 589 reviews
The Hanoi Club Hotel & Residences
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Ba Dinh, a neighbourhood in Hanoi, is home to Lancaster Hanoi Service Apartment. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
Map
20 Nui Truc Street, Giang Vo Ward, Ba Dinh District, Hanoi, 10000

What's nearby

  • A flower lady in Hanoi #vietnam #asia #colorful
    Van Phuc Diplomatic Corps
    3 min walk - 0.3 km
  • The Russian embassy
    US Embassy
    11 min walk - 1.0 km
  • A part of the panorama view one can get from the observation deck on level 65 of Hanoi Lotte Center. Entrance fee is around $11 during daytime and $6 during nighttime. The place has food and coffee shops, souvenir stores and some photo booths. There's also a free sky walk space. The fee maybe a bit high, but the place is definitely one to visit in Hanoi
    Lotte Center Hanoi
    13 min walk - 1.2 km
  • Ho Chi Minh Mausoleum which includes a monument and a park
    Ho Chi Minh Mausoleum
    20 min walk - 1.7 km
  • Embassy of Brunei Darussalam
    5 min walk - 0.5 km

Getting around

  • Hanoi Railway Station
    9 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    35 min drive

Restaurants

  • 岡ちゃん食堂
    1 min walk
  • The Camorra Beer Entertainment
    1 min walk
  • Cơm Gà Bà Buội
    2 min walk
  • Cơm Rang Cây Bàng 104 A1 Núi Trúc
    2 min walk
  • Polygon Music
    2 min walk

About this property

Lancaster Hanoi Service Apartment

This aparthotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and dry cleaning are on-site. Each apartment provides an LCD TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and an electric kettle, and other amenities include free WiFi and free tea bags/instant coffee.
Lancaster Hanoi Service Apartment offers 27 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi aparthotel provides complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Additionally, rooms include rice cookers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Similar properties

3 Bedroom Premier | Living area | 49-inch Smart TV with cable channels, TV
PARKROYAL Serviced Suites Hanoi
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
9.4 out of 10, Exceptional, 31 reviews
The price is Rp1.592.350
Rp1.805.724 total
includes taxes & fees
21 Mar - 22 Mar
PARKROYAL Serviced Suites Hanoi
Compare similar properties

Property amenities

Pool/Spa

  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Spices
  • Tea bags/instant coffee

Dining

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: VND 188,000 for adults and VND 188,000 for children
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 40-inch LCD TV with cable channels
  • Library

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk

Things to do

  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 27 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately VND 188000 for adults and from VND 188000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts

Property is also known as

Lancaster Hanoi Service Hanoi
Lancaster Hanoi Service Apartment Hanoi
Lancaster Hanoi Service Apartment Aparthotel
Lancaster Hanoi Service Apartment Aparthotel Hanoi

Frequently asked questions

Does Lancaster Hanoi Service Apartment have a pool?

Yes, this property has an indoor pool.

Is Lancaster Hanoi Service Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lancaster Hanoi Service Apartment?

Self-parking is free at this property.

What time is check-in at Lancaster Hanoi Service Apartment?

Check-in begins at 2:00 PM.

What time is check-out at Lancaster Hanoi Service Apartment?

Checkout is at noon.

Where is Lancaster Hanoi Service Apartment located?

Located in Ba Dinh, this luxury aparthotel is 0.2 mi (0.4 km) from Van Phuc Diplomatic Corps and 2.2 mi (3.5 km) from Hoan Kiem Lake. Embassy of Brunei Darussalam and Embassy of Bulgaria are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Lancaster Hanoi Service Apartment Reviews

8.8

Excellent

8.4

Cleanliness

6.0

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

10/10 Excellent

Kris

Liked: Cleanliness, property conditions & facilities, communication
Safe, clean, easy access and good location for Grab pick up and drop offs. Staff are very attentive and looked after us well.
Stayed 6 nights in Sep 2025

6/10 Okay

Danielle

Liked: Amenities
Disliked: Property conditions & facilities
Stayed at the Lancaster for 4 nights. There was construction outside which was made it very noisy, the power cut and there was no communication until we contacted reception. The water was also leaking out from the shower. Although, overall it is a very spacious hotel with A LOT of cupboards and amenities.
Stayed 5 nights in Dec 2024

8/10 Good

Mushegh

Liked: Cleanliness, property conditions & facilities, communication
The staff was great, very flexible, kind.
Stayed 1 night in Sep 2025

10/10 Excellent

LIBERTY

Liked: Cleanliness, room comfort

Vey good

The places is nice and spacious and clean.
Stayed 2 nights in Jan 2025

6/10 Okay

Luciano

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The apartment was massive and comfortable but the building facilities like the pool are below average. Location is ok but hard to walk around and limited for a tourist.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay for long term! Would recommend
Stayed 14 nights in Nov 2025

8/10 Good

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hôtel très spacieux, accès gratuit à une piscine incroyable. Quartier très vivant avec beaucoup de restaurant à proximité. Propre mais certains aspects mérite un rafraîchissement.
Stayed 4 nights in Oct 2025

8/10 Good

YUNMI

Liked: Cleanliness, room comfort
Disliked: Communication
수영장이용때문에 방문하였음. 방문 하루전에 온수풀인지 확인하였고 체크인 후에 수영장 층수를 문의하는 전화통화에도 이용가능하다했음. 막상 수영장에 갔을 때에는 관리시간이라 아용하지못한다고하였음. 리셉션 확인하였다하니 이용하라하는데 너무 추웠고 온수는 나오지않는다고함. 실내 수영장임에도 너무 추웠고 수영장이용하러간 아이들은 울음이 터졌다. 어른도 견딜 수 없는 추위에 화가났다. 실망이다.
Stayed 1 night in Dec 2020

8/10 Good

Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Comfort and value for money

Lancaster is value for money for business travellers. The right price with plenty of apartment space. The location is also perfect with a very lively street right in front. I had no issues except for a weird smell in the corridor of the room lobby.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも快適に過ごせます。
Stayed 2 nights in Oct 2019

10/10 Excellent

Vin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
단체가 사용하기에 좋은 숙소 시내와도 가깝고 주변에 롯데리아 반미 쌀국수 가게들도 있고 로컬스러운 분위기가 여행의 기분을 한층 높여줍니다
Stayed 2 nights in Oct 2019

8/10 Good

jung hun

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

서비스 좋음

일본 기업이 제공하는 서비스라 전반적으로 좋습니다. 수영장. 사우나도 좋습니다. 하지만 바퀴벌레가 가끔 나옵니다. 주의하세요
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean places. Staff are very helpful
Stayed 3 nights in Jul 2019

6/10 Okay

Karina

Disliked: Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019