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Moon West Lake Residence

2.5 star property
Travelers can stay connected with in-room WiFi while exploring the scenic surroundings of Hoan Kiem Lake during their Vietnamese getaway

Choose dates to view prices

Moon West Lake Residence combines modern amenities with a peaceful setting. Guests appreciate the practical conveniences like 24-hour front desk service and an on-site vending machine that make their stay more comfortable while visiting this area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is Rp425.094
Rp482.057 total
includes taxes & fees
31 May - 1 Jun
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About this property

Moon West Lake Residence

  • Hotel near Hoan Kiem Lake
  • Close to West Lake, Moon West Lake Residence provides amenities such as laundry facilities. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
    • A 24-hour front desk, a vending machine and a front desk safe
    • ATM/banking services, luggage storage and a lift
  • Room features
  • All guest rooms at Moon West Lake Residence have thoughtful touches, such as fireplaces and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Showers and hairdryers
    • 35-inch TVs with cable channels

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includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: VND 80000
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 80000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: VND 100000 (one-way), (from 1 to 2 years old)
  • Self-parking fee: VND 300000 per day
  • Early check-in fee: VND 80000 (subject to availability)
  • Late check-out fee: VND 80000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Moon West Lake Residence pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Moon West Lake Residence?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Moon West Lake Residence on 31 May 2026 start from Rp425.094, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Moon West Lake Residence?

Self-parking is available for VND 300000 per day.

What time is check-in at Moon West Lake Residence?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of VND 80000 (subject to availability).

What time is check-out at Moon West Lake Residence?

Checkout is at noon. Late checkout is available for VND 80000 (subject to availability).

Does Moon West Lake Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Moon West Lake Residence located?

Located in Tay Ho, this hotel is within 2 miles (3 km) of West Lake, Embassy of Japan and Museum of Ethnology. Lotte Center Hanoi and Embassy of the Republic of Korea are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

8.8

Cleanliness

10

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Erina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔でスタッフの方の対応も良かったです
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Thao

Stayed 1 night in Apr 2026
Verified

6/10 Okay

SungBong

Stayed 4 nights in Oct 2025