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Ulasan untuk Oriental Suites Hotel & Spa

4 out of 5
Oriental Suites Hotel & Spa
58 Hang Dao Str, Hoan Kiem District, Hanoi

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 736 dari 1000 ulasan" "
Penilaian 8 - Bagus. 210 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 32 dari 1000 ulasan" "
Penilaian 4 - Buruk. 13 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 1000 ulasan" "

9,4/10

Kebersihan

9,8/10

Staf & layanan

9,2/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Mtango

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were friendly communicates all the details in advance. So everything was smooth.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Andrew

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
GREAT
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Jasmin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic hotel! It is perfectly located in the old quarter right next to the lake and surrounded by shops and the night market. The hotel itself is also very nice and the staff are helpful and friendly. Can highly recommend staying here.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Yannick, Palo Alto

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent quality over price ratio. Very well located in the old quarter, short walking distance to a large number of sites, including the French Quarter, as well as tons of cafes, bars and restaurant options from street food to elevated cuisine. Super attentive staff who proactively reached out to organize pick and transfer from airport. The hotel has a travel desk and manager capable to organize a lot of last minute local or further away tours for a day or more , including transportation, other hotels, activities….etc. The Hotel Spa also offers high quality massages for a reasonable price. Areas for improvements: - bed mattress - noise and heat insulation
Menginap 2 malam pada bulan April 2024

8/10 Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not a five star hotel, but a very nice hotel in Hanoi Old Quarter. Very clean, very nice staff. Nice breakfast. Enjoyable, relaxing massage in the hotel spa
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Kortney

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff at Oriental Suites went above and beyond to help us have a great stay in Hanoi, arranging a series of transfer cars for everywhere we wanted to go. They also tracked our overall itinerary and helped facilitate the tour company’s pickups each morning. The hotel itself was very clean and comfortable, and in a phenomenal location with the night market immediately outside the front door.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Nivethika

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024

6/10 Cukup Baik

Anette

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The staff was friendly and the property in a walkable location. The negatives are that the hotel is run down and in need of a serious upgrade. The quality of the breakfast is poor. This is not four star quality.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Absolutely a hidden gem. Great value — a feeling of luxury at an affordable price. You cannot beat the location as you’re at the heart of everything. I could not reccomend more. I did happen to stay at three different rooms (because I extended by stay twice) and I noticed considerably more noise in the room at the back of the hotel.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Eugene

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Walkable to many areas in the Old Quarter. Staff was very helpful answering questions and making sure we were getting the correct driver on our tours for safety reasons. Also gave great recommendations on restaurants, not tourist traps.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Maiko

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
こちらのホテルの設備に不具合があり、グループホテルに移動となった。立地は旧市内にあり便利であったし、部屋についても異論は無かった。スパのセラピストの技術が良かったし朝食も美味しかった。一つ残念だったのは、一部のスタッフの対応に違和感を感じたことである。これについては既にホテル側に伝えているため改善されていることを期待している。
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

James

Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Margaret

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Vickie

Bepergian bersama teman
Love this hotel and the staffs! The staffs are very attentive and courteous. The location is excellent for exploring Hanoi Old Town.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Shayne

Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

HakLeng

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendliest staff and super welcoming
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Catherine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was super friendly and even helped us contact our tour people to verify our plans. The night market (Friday-Sunday) is right outside their doors so it’s easy to get to. The noise as not auditable from our room, allowing us to sleep peacefully.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Matilde

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable and clean room, staff is incredibly kind and attentive, the location is very convenient, right in the middle of the Old Quarter.

8/10 Bagus

Hidekazu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

ushio

Disukai: Kebersihan, staf & layanan
Menginap 6 malam pada bulan Januari 2024

8/10 Bagus

Hiroshi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Greg

Disukai: Staf & layanan, fasilitas
Poor hot water in shower but otherwise good
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

akemi

Bepergian dalam rombongan
Tidak Disukai: Fasilitas
The location is great the room is the worst
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Taku

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
旧市街にあり立地が良かったです。 朝早く出るので朝食は食べないと伝えるとお弁当を準備してくれました
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Tomoaki

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
旧市街の中で便は良いが、ツインの部屋は狭くスーツケースを置くスペースはベットに隣接。また 壁の間接照明を消すスイッチがなく、寝る時は空調も含めた元の電源を切るしかない不備施設。ただチェックアウト後に小銭入れをフロント近辺に落としたのに気付き、後で連絡したら保管しておいてくれたのは信頼出来るホテルである。
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Oliver

Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Hiroki

Traveler bisnis
Disukai: Staf & layanan, fasilitas
下水臭い部屋だったので、部屋を変えてもらいました。 その次の部屋も多少臭かったですが、スタッフの方々は快く部屋を変えてくれました。 設備は少し古い印象はありましたが、スタッフはとてもフレンドリーで丁寧でした。心地よい良い滞在となりました。
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

marisa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolute perfect location near lake in the middle of OldTown. Great room. Great staff. Great spa. Great breakfast. Highly recommend.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

stuart

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A great place for a visit to Hanoi. Perfect location in the Old Quarter and a professional sweet staff to back it all up. Highly recommended.
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Nancy, La Jolla

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This hotel is ideally located and in a very walkable (albeit congested) area. We didn't even realize that the Saturday Night Market happens right in front of the hotel. The best part of this place is the staff. Every staff member greeted us coming and going, and provided any additional information we needed. We had a room with a balcony, which was lovely and spacious. I would not hesitate to stay here again.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Raika

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Nancy, La Jolla

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Almer

Bepergian bersama teman, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly and attentive service. Great breakfast. Convenient location - close to everything..
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Courtney

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No hot water.
Menginap 3 malam pada bulan Desember 2023

8/10 Bagus

Ye Jin

Disukai: Kebersihan, staf & layanan
It’s a smoke free hotel but they could not prevent customer from smoking and my room suffered the consequence for 3 days. Old building and thin walls. They did moved me eventually after talking to manager…the staff are nice. I felt safe staying there.
Menginap 9 malam pada bulan November 2023

10/10 Sangat Bagus

Daryl

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location is amazing. Right on the night shopping street which occurs every Friday, Saturday and Sunday. Rooms were spacious and the bathroom modern. The staff were very accommodating and customer focused. Will stay here again on our next visit.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

MITSURU

10/10 Sangat Bagus

KIE

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
夜市の日に帰る予定で、ホテル目の前にタクシーが来れない状況でしたが、タクシーがいる場所を確認してくれ、タクシーのいる場所まで案内してくれました(^^) スタッフの皆さんとても親切でした(^^) ありがとうございました⭐︎
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Jörg

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Zarrin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Exploring Hoan Kiem Lake
The proximity to all attractions was the highlight. Night market just in front of the door and staff that cannot do enough to make you comfortable. Thanks
7 minutes walk
Menginap 2 malam pada bulan November 2023

6/10 Cukup Baik

KOICHI

Menginap 3 malam pada bulan November 2023

8/10 Bagus

HERAMBA RAO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Night market just in front of the hotel. location is good and close to many locations
Menginap 4 malam pada bulan November 2023

4/10 Buruk

Anette, Vigevano

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Camera piccola e scomoda, bagno molto sporco, l'unica cosa a favore è il personale gentile e disponibile
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Jonathan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Earl

Menginap 4 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Ken

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location and staff. Check in and out great.
Great check in and staff. Very clean and fantastic location. All good. Very helpful and caring. Comfortable bed!
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Jessie Mae

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a clean and comfortable hotel to stay in. The staff were all friendly and very helpful. Even arranged a taxi to the airport for me. This hotel was much more quiet than other hotels I've used in Hanoi. They were responsive to my emails which doesn't always happen. I would definitely recommend this hotel and think it's a really great value for the price.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Gerald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
In one of best spots in old quater
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Mr Shawn G

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 6 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Kanapathipillai, London

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Grand Location, Exceptional services from the Staff .
Menginap 1 malam pada bulan Oktober 2023