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Silk Hanoi Moment Hotel & Spa

2.5 star property
Indulge in rejuvenating spa treatments or explore the nearby St. Joseph's Cathedral of Hanoi. Connect to everything you need from concierge services to luggage storage.

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Located near Hoan Kiem Lake, Silk Hanoi Moment Hotel & Spa offers a serene retreat with dry cleaning/laundry services and spa treatments like manicures/pedicures. Guests can connect to in-room WiFi, enjoy concierge services, tour/ticket assistance, luggage storage and unwind outdoors with outdoor furniture.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

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About this property

Silk Hanoi Moment Hotel & Spa

  • Hotel remodelled in 2023 and located near Hoan Kiem Lake
  • Close to Hanoi Old Town Night Market and Ho Chi Minh Mausoleum, Silk Hanoi Moment Hotel & Spa provides amenities such as dry cleaning/laundry services. Treat yourself to spa services, such as a hot stone massage, a manicure/pedicure or a body treatment. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Airport pick-up service (surcharge), tour/ticket information and a TV in reception
    • A porter/bellboy, luggage storage and a lift
    • A 24-hour front desk, a water dispenser and concierge services
  • Room features
  • All guest rooms at Silk Hanoi Moment Hotel & Spa have thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and printers.
  • Extra conveniences in all rooms include:
    • Bathrooms with hydromassage showers and designer toiletries
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 400000 (from 1 to 5 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Silk Hanoi Moment Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Silk Hanoi Moment Hotel & Spa?

Motorbike parking only.

What time is check-in at Silk Hanoi Moment Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Silk Hanoi Moment Hotel & Spa?

Checkout is at 11:30 AM.

Does Silk Hanoi Moment Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 450000 per vehicle applies.

Where is Silk Hanoi Moment Hotel & Spa located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Gai Street, Hoan Kiem Lake and Hanoi Old Town Night Market. Ly Trieu Quoc Su Pagoda and Hang Da Market are also within 5 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 16 minutes.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

10

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

10/10 Excellent

CHIYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are extremely good.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

CHIYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all, all staff were kind and friendly. This hotel is very convenient, close to many good restaurants for breakfast and dinner, good beer gardens, good spas, and so on. Though the stairs are very narrow and a bit difficult to carry the luggage, I love the unique spiral structure of the stairs.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Yuli

Liked: Cleanliness, staff & service
Clean and comfortable place for a short stay. Good location and we were very grateful to be able to check in after midnight. Everyone was very friendly. Good breakfast. Lots of shops and restaurants nearby.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Christian

Stayed 1 night in Apr 2025