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Hanoi Inner Hotel

3.5 star property
Lakefront hotel connected to a shopping centre in Hanoi with a restaurant

Choose dates to view prices

Photo gallery for Hanoi Inner Hotel

Lobby
Property entrance
View from room
Minibar, in-room safe, desk, soundproofing
City view
Hanoi Inner Hotel is steps from Hoan Kiem Lake, blending historic charm with modern comfort. Enjoy meals at the restaurant, plan cultural tours, or relax with coffee in the lobby. Helpful staff offers dry cleaning and express check-out, services highly valued by past guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is Rp446.545
Rp506.382 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, City View

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Designer toiletries
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View | Minibar, in-room safe, desk, soundproofing

Honeymoon Double or Twin Room, City View

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Designer toiletries
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, City View

Minibar, in-room safe, desk, soundproofing

Triple Room, City View

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Designer toiletries
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Quadruple Room, City View

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Designer toiletries
Rainfall showerhead
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Designer toiletries
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.0 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Bánh Mỳ Mama - ‬1 min walk
  • ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪Bánh Gối Lý Quốc Sư - ‬1 min walk
  • ‪Nem Nướng Nhà Thờ - ‬1 min walk

About this property

Hanoi Inner Hotel

Hotel near Hoan Kiem Lake
St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are located near Hanoi Inner Hotel, which provides dry cleaning/laundry services, a business centre and a restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • A 24-hour front desk, luggage storage and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hanoi Inner Hotel boast perks, such as fireplaces and air conditioning, in addition to amenities, such as free WiFi and computers.
Extra conveniences in all rooms include:
  • Rainfall showers, designer toiletries and hairdryers
  • 32-inch LCD TVs with cable channels and DVD players
  • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Parking on site (VND 200,000 per night)
  • Onsite parking options include a carport

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Computer
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self-parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Boutique Splendid Hotel
Splendid Boutique
Splendid Boutique Hotel
Splendid Star Boutique
Splendid Star Boutique Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hotel Hanoi
Splendid Star Hotel
Star Boutique Hotel
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique

Frequently asked questions

Is Hanoi Inner Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Inner Hotel?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hanoi Inner Hotel on 22 Nov 2025 start from Rp446.545, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Inner Hotel?

Self-parking is available for VND 200000 per night.

What time is check-in at Hanoi Inner Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hanoi Inner Hotel?

Checkout is at noon. Late check-out is available for a fee.

Does Hanoi Inner Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hanoi Inner Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake and Hanoi Old Town Night Market. Hang Gai Street and Hang Da Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot.

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Reviews

Hanoi Inner Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

9.6

Location

9.6

Staff & service

7.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 704 out of 1005 reviews
Rating 8 - Good. 172 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

Reviews

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My all time favorite hotel in Hanoi
Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Hanoi?

Amazing stay, seriously the best location in Hanoi, close to everything but in a quiet street. The best part was maybe the friendliness of Lucy, who helped us with everything from Ha Long Bay to Sapa and Ninh Binh arrangements.
Stayed 2 nights in Apr 2025

8/10 Good

Malachy

The property is in a great location, close to the old quarter and right next to St. Paul’s Cathedral. The staff were very friendly and helpful when we had a late night arrival. The was quite large had a nice view overlooking the street. It was somewhat noisy at night with motorbikes and cars passing by and the bathroom could benefit from a deep clean. The price was fair for what you get.
Stayed 2 nights in Jul 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with very helpful staff
Stayed 2 nights in Apr 2024

6/10 Okay

Shawn

Disliked: Property conditions & facilities
Helpful staff. Close location to many places in the historical district. However, the room is not nearly as nice as the pictures lead you to believe. It’s kind of run down. The AC worked, it was clean enough and it was safe. That’s all that mattered to us. The old saying ‘You Get What You Pay For.’ is still true!
Stayed 4 nights in Jun 2025

8/10 Good

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Was close to everything
Stayed 3 nights in Sep 2023

8/10 Good

Russell

Liked: Cleanliness, staff & service
Pictures looked nothing like the property. Toilet leaked, bathroom faucet ready to fall off. Staff was very friendly and helpful. Location was fine.
Stayed 3 nights in Feb 2025

2/10 Terrible

Carmen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was poorly maintained with broken flooring. The shower smelt bad and there were bugs. We complained and the receptionist offered a slightly better room but there were still bugs and so we immediately left and went to a different hotel. I am surprised this is rated above 9.0 on Hotels.com
Shower gel was broken too
Very old and rusted
Stayed 3 nights in May 2025

10/10 Excellent

Mimi Pham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely happy with the room and service

Very comfortable room, friendly and convenient, centralised of everything with a walking distance in the old quarter and the city. I will come back and stay here again in the near future
Stayed 2 nights in Dec 2023

8/10 Good

Jacqueline

Miscommunication

The hotel was not bad, but there’s one of the girls that works in the reception that does not know English, and there was a miscommunication
Stayed 3 nights in May 2025

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little gem of a hotel and in such a picturesque part of Hanoi near the cathedral and off a very charming street with lots of cute restaurants and shops as well as historic buildings and beautiful trees. Nearby is a convenience store and its easy to catch the bus from here to other parts of Vietnam as well as easy walking to the lake and all the amazing sights of Hanoi old quarter. The rooms are spacious, very clean and well maintained and the host was so extremely helpful to me. I was really happy i found this place and i already booked it for my return trip into the city
Stayed 1 night in Jan 2025

8/10 Good

Soko

The location was quite nice. Check in was smooth. Wifi was ok. Cleanliness was so so.
Stayed 3 nights in Mar 2024

6/10 Okay

Agnes Lamoka Mario

I didn’t like that they provided drinks in the fridge but you had to pay for it
Stayed 7 nights in May 2024

4/10 Poor

Chieu

Service is poor. The room is not being serviced 
Stayed 3 nights in Aug 2023

8/10 Good

Yeo Hui

Liked: Cleanliness, staff & service
I was shocked to know that the hotel only changed hands 7days before our checked in. The manager was very apologetic of the condition of the room. She is right, truly needs update. But her keen disposition makes a lot of difference and we still got our rest in the room. She is conversant in English, and even helped us with the best rate for the taxi ride to airport. Wish you the best.

2/10 Terrible

Mario

Disliked: Amenities, property conditions & facilities
This has been the worst stay ever. First, we I didn’t get what we booked for. There were no room left in the hotel when we checked in. Had to go to a different one which was really bad. Small, dirty and no amenities. We stayed one night and had to change back to the original hotel which was not great at all. We didn’t get the room we were supposed to. No view and poor conditions of the room and building. This made the stay really unenjoyable. The staff manager the next day couldn’t understand why this happened. She was sorry and ended up paying for our taxi ride to the airport. Good gesture, but doesn’t change the fact that we were really uncomfortable and very much inconvenienced by the experience. I would definitely not recommend this place.
Stayed 2 nights in Apr 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
On arrival we were told the air con in our room was faulty and asked to use a temporary room and return in an hour - fine we went out to eat. When we returned after over an hour it still wasn’t fixed and were asked to wait a further 30 mins. The room was OK but not superb, but for the price was fine
Stayed 1 night in Oct 2025

8/10 Good

david

Liked: Cleanliness, staff & service
Good location. Decent room. Tv didn’t work. Friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Masataka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飛行機の都合で朝4:30のチェックアウトにも応じて頂き、部屋も価格以上の広さにびっくりしました。設備の古さは有りますが、旧市街地のど真ん中に有り、トレインストリートやフォー10等の観光地やグルメ店にも徒歩圏内で行けます。
Stayed 1 night in Sep 2025

6/10 Okay

jen

Liked: Staff & service
Staff really helpful and friendly. Rooms a bit tired looking and lack ventilation, air conditioning is poor
Stayed 3 nights in Aug 2025

10/10 Excellent

RIRIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are kind and location is very good
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service

Convenient hotel near the big church

This is my second stay at this hotel. Even though the room had a nice big window this time, the condition was quite run down with cracks on the floor and dusts on the chaise. I was told they were thinking about renovation for this room. The reception staff were lovely, the young lady changed the fridge for me as the one in my room was not working. The size of the room is comfortable as I booked for a bigger size room. The location was great as it was 5mins walk to Hoan Kiem lake and had lots of eateries nearby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Quynh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice mini hotel in an excellent location, 3 mins walk to the church and 5mins to Hoan Kiem lake. There are lots of restaurants and shops nearby. I booked a big room so the size is spacious, good WiFi and lovely staff. I would stay here again.
Stayed 2 nights in Jun 2025

6/10 Okay

Saho

Liked: Amenities, property conditions & facilities
大聖堂の真裏、ホアンキエム湖から徒歩10分程度と立地は最高でした。 帰りの飛行機の都合で、チェックアウトが早朝4:30頃だったにもかかわらず、優しく迅速に対応してくださり感謝しています。 建物が古いため、ほこりや傷はありましたが、ほぼ寝るためだけに予約した部屋だったので、特に気になりませんでした。 ありがとうございました😊
Stayed 2 nights in Jun 2025

10/10 Excellent

Yoko

Liked: Cleanliness, amenities, property conditions & facilities
立地が良く、ほとんどの行きたいお店に徒歩で行けました。スタッフの女性で英語が堪能な方が、親切で気持ち良い滞在となりました。
家族3人旅で、クイーンとダブルベッドで、お部屋も広くて快適でした。
枕元にコンセントもあり、携帯の充電もしやすかったです。
Stayed 2 nights in Jun 2025