X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony) | Teras/patio

Ulasan untuk Sunline Hotel

3.5 out of 5
Sunline Hotel
18 Bao Khanh Lane, Hoan Kiem District, Hanoi

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 223 dari 389 ulasan" "
Penilaian 8 - Bagus. 144 dari 389 ulasan" "
Penilaian 6 - Cukup Baik. 15 dari 389 ulasan" "
Penilaian 4 - Buruk. 3 dari 389 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 389 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Nigel, Hayes

Disukai: Kebersihan, staf & layanan
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Dan Lai pada tanggal 11 Mei 2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Sunline Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Sunline Hotel Team.

10/10 Sangat Bagus

yorihito

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Dan Lai pada tanggal 11 Mei 2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Sunline Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Sunline Hotel Team.

8/10 Bagus

KAZUFUMI

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I definitely like this HOTEL. The reason is that the environment is very quiet and it's comfortable to take a walk at night.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Dan Lai pada tanggal 4 Mei 2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Sunline Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Sunline Hotel Team.

10/10 Sangat Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff the staff the staff. I literally felt like I was walking into a 5 Star hotel with the way I was treated. As soon as I stepped out of the taxi a member from the staff whisked my bags away to my room. Check in was fantastically easy and the person I would have to say I interacted with the most was Long. This guy was a Rockstar for service. Constantly checking in to make sure everything was ok. Professional, friendly, great english speaker and a wonderful person to have working at the hotel. I will always book this hotel every time I am in Hanoi. Air con was good. Wifi was decent durring the day but will throttle down a bit late at night just fyi for remote workers.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Dan Lai pada tanggal 4 Mei 2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Sunline Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Sunline Hotel Team.

8/10 Bagus

MICHIYO

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
今回、家族で3泊お願いしました。 立地が素晴らしく良くて、どこへ行くにも便利でした。 また、朝食も日本人に合う味付けで、どれを食べても美味しかったです。 また、機会があれば宜しくお願い致します。
Menginap 3 malam pada bulan April 2024
Tanggapan dari Dan Lai pada tanggal 11 Mei 2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Sunline Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Sunline Hotel Team.

10/10 Sangat Bagus

Shina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Dan Lai pada tanggal 4 Mei 2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Sunline Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Sunline Hotel Team.

10/10 Sangat Bagus

Anthony

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk staff are excellent. The hotel is clean and is the best hotel we stayed at in Vietnam. The breakfast can be improved, more fruit, perhaps.

10/10 Sangat Bagus

Yuta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Shu Hua

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel is clean and in the great location. My flight delayed due to heavy snowstorm in Vancouver so I missed 2 flights. The hotel helps me to reschedule the Halong Bay tour and cancel the other tour without fees. The staffs are very helpful and friendly. Special Mr. Long who greets the guests in dining room every morning and do his best to make the guests feel welcome.
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Hiroshi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Suat Theng Doris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel's team pada tanggal 4 Jan 2024
Dear Suat Theng Doris, Thank you for spending time to stay at our Sunline Hotel! We would like to express our honor and our appreciation and we do hope to have you you again soon! RegardsHotel's team.

8/10 Bagus

Kiyotsugu

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is very convenient to go sightseeing around Hồ Hoàn Kiếm. Hotel staffs are very kind and hotel is very clean.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Carolina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente localización. Cuarto cómodo y el desayuno es ok
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Sunline Hotel Team pada tanggal 29 Des 2023
Dear Sir/Madam,For the first words, we’d like send our gratitude to you for your stay at Sunline Hotel. It was a great honor for all of us to be at your service. This is such a heart-warming feeling for every single staff member to hear about your experience in our hotel. We consider your review as a huge encouragement to keep up working hard and sustain our service at Sunline Hotel! Hopefully, in your future trip to Hanoi, our hotel will continue to be your choice for the accommodation. Once again, thank you very much and have a great day!

10/10 Sangat Bagus

Gerald

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very close to Hoan Kien Lake.
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Hotel's Team pada tanggal 4 Jan 2024
Dear Gerald, Thank you for your nice score about Sunline hotel! I hope to see you review next time! Regards

10/10 Sangat Bagus

Takashi

Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Leah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel's team pada tanggal 4 Jan 2024
Dear Leah, Thank you for your nice score about Sunline hotel! I hope to see you review next time! Regards

10/10 Sangat Bagus

Junko

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
こじんまりとしていますが綺麗で清潔で申し分ないお部屋でした。バルコニーは、眺めは街中のホテルなので期待はしていませんでしたが、朝などは気持ちよかったです。 ホテルスタッフは皆さんとてもいい笑顔で対応してくださり、滞在期間中、気分良く過ごせました。 ホアンキエム湖や教会など観光場所の近くで歩いて色々な所へいけるとても便利な場所にあります。 シャワーの際、水が結構飛び散り洗面台なども濡れるので濡らしたくないものはおかないように注意が必要ですが、それも些細なこと、全体的に見たら料金的にもとてもよいホテルだと思います。
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Quynh pada tanggal 12 Des 2023
この度はSunlineホテルをご利用いただき誠にありがとうございました。スタッフへのお褒めの言葉大変励みになります。お部屋の シャワーはご不快な思いをさせてしまい大変申し訳ございません。いただいたご指摘を社内で共有のうえ、清掃スタッフによる客室チェックを徹底し、再発防止に努めてまいります。重ねてお詫び申し上げると共に、またのご来館をお待ち致しております。

10/10 Sangat Bagus

Johanne

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Well located and greatly quality for the price
perfect to explore Hanoi city center
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Sunline Hotel Team pada tanggal 13 Des 2023
Dear Mrs. Johanne,Firstly, we’d like to express how grateful we are for your stay at Sunline Hotel. In our operations, the guests’ experience is always on the first priority. For that reason, our staff members are very happy that you felt satisfied during your time with us. Hopefully, Sunline Hotel will continue to be your choice of stay when you visit Hanoi. Once again, thank you and have a great day, Mrs. Johanne!

10/10 Sangat Bagus

Wai Ming Nicole

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location that famous spots could be reached within 10 minutes walk. The staff are very helpful and polite. Breakfast is yummy!
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Sunline Hotel Team pada tanggal 13 Des 2023
Dear Mrs. Wai Ming Nicole,First of all, we would like to express our gratitude for choosing the service at Sunline Hotel! It is truly a pleasure to be at your service. Receiving your kind words is a heart-warming experience to every single member of our staff. Our guests’ satisfaction is always at very center of our operation. Therefore, your review about our hotel is a great encouragement for us to keep up working and improving in the future. Once again, thank you very much and have a great day Mrs. Wai Ming Nicole!Warm regards,

10/10 Sangat Bagus

Jeanette

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel right in the center of good cafes, restaurants and bars, easy 3-minute walk to the lake view. In the midst of The old city center, traffic is chaos but this hotel is on a quiet corner, really well located. Room and bathroom were spotless and high quality.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Sunline Hotel Team pada tanggal 6 Des 2023
Dear Mrs. Dvorak,First and foremost, all the members serving at Sunline Hotel would like to express our gratitude to you for your stay in our hotel! It is a great honor to all of us to be at your service. We always focus on providing a pleasant experience to our guests. Therefore, receiving your kind words about our hotel is such a heart-warming experience for us. Hopefully, in the future, Sunline will continue to be your choice of stay when you pay a visit to Hanoi. Once again, thank you and have a good day!Best regards,

10/10 Sangat Bagus

M'Lee

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was very clean with good amenities, and is in a great location in the Old Quarter. Large variety of restaurants and shops nearby as well as Hoan Kiem Lake which had many weekend events going on. Despite the bustling location, rooms were quiet and peaceful though. The staff was also incredibly kind and helpful. They helped us to communicate with locals, organize ride services, and gave recommendations for navigation and food. The customer service manager at the Paon location even sprinted after our van to make sure we got the correct ride. Would definitely recommend this location to anyone staying for a short or even longer period of time, and would return to it if we are in Hanoi again.
Tanggapan dari Sunline Hotel Team pada tanggal 21 Nov 2023
Dear Ms. Lee and Ms. Ashley,First of all, the staff members at Sunline Hotel would like to send our sincerest gratitude for your stay. This is heart-warming feeling to hear about your experience at our hotel. Your kind words are great encouragement to all of employees working inside the hotel. Hopefully, Sunline Hotel will continue to be your choice of stay in the future. Once again, thank you and wish you all the best!

10/10 Sangat Bagus

Yuko

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari Quynh pada tanggal 19 Nov 2023
この度は、Sunlineホテルにご宿泊いただき誠にありがとうございました。ベトナムにお越しの際は、ぜひご利用をお待ちしております。

8/10 Bagus

YUMI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
利便性が良く、スタッフの笑顔がとても良かったです。部屋は狭いですが防音性が高く、季節のいい時期でしたのでテラス付きの部屋に宿泊たのですが、何度もゆったりした時間を過ごす事が出来ました。 目の前のピザ屋さん、毎日食べたいくらい最高です。
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Quynh pada tanggal 19 Nov 2023
この度はサンラインホテルにご宿泊頂き誠にありがとうございます。 大変お忙しい時期にもかかわらず、ホテルを評価していただき、これがサービス品質の向上の原動力となります。

8/10 Bagus

hiroyasu

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
この辺りはどこに行くのも良いです
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Quynh pada tanggal 19 Nov 2023
この度はサンラインホテルにご宿泊頂き誠にありがとうございました。 サンラインホテルを気に入っていただけて大変嬉しく思います。

10/10 Sangat Bagus

Leti

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome location and simplicity.
This was a very well located place, although it's a very simple hotel the service is impeccable and the staff is kind, helpful and awesome.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Sunline Hotel Team pada tanggal 24 Okt 2023
Dear Sir/ Madam,First and foremost, we’d like to send our gratitude to you for choosing service at Sunline Hotel. Our staff members are honored by your presence here. Your kind words are so delighting that we have to keep up improving and maintaining the service in the hotel. We also feel cheerful that you’ve had a great time in Hanoi as well as in Vietnam. Hopefully, our hotel will be your next choice of stay when you travel to Hanoi in the future. Once again, thank you and wish you the best!Sincerely

10/10 Sangat Bagus

Seung Rok

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
위치도 좋고 직원들이 너무 친절합니다~
Menginap 3 malam pada bulan September 2023
Tanggapan dari Sunline Hotel Team pada tanggal 7 Okt 2023
Dear Sir,I'd like to use our first word to express our gratitude to you for choosing Sunline Hotel! It was a great honor for our staff members to be at your service. We all hope that you've had a wonderful in Hanoi and in Vietnam. As our guests' experience is at the very center of our operations, your kind words are heart-warming reviews that encourage us to keep up the good work in the hotel. Lastly, it was a pity that you couldn't stay longer with us. Hopefully, in the near future, we'll have an opportunity to welcome you again!

8/10 Bagus

kawamura

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023
Tanggapan dari Quynh pada tanggal 6 Okt 2023
この度はSunlineホテルにご宿泊いただきまして誠にありがとうございます。またご感想をお寄せ下さりましたこと、重ねてお礼申し上げます。これからもお客様に心より寛げる空間を提供し、素敵なひと時をお過ごしいただけるよう更に努力して参ります。またのご来館心よりお待ち申し上げております。

8/10 Bagus

kazufumi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
It's a very satisfying hotel with a good breakfast and a very quiet location.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Sunline Hotel Team pada tanggal 27 Sep 2023
Dear Mr. Yanagisawa,As a representative of staff members in Sunline Hotel, I'd like to send our deepest gratitude to you for your time in our hotel. It was a great pleasure to be at your service! We feel very happy that you were satisfied while staying at Sunline Hotel. Besides, receiving your motivating words encourages us to keep up our works in the hotel. Above all, we also feel exuberant knowing that the time in Vietnam brought you a memorable experience. Hopefully, Sunline Hotel will continue being your choice when you travel to Hanoi in the future. Once again, thank you very much and see you next time!Sincerely,

10/10 Sangat Bagus

JOE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Sunline Hotel Team pada tanggal 27 Sep 2023
Dear Mr./Mrs. Yu,Firstly, all staff members at Sunline Hotel would like to show our gratitude to you for choosing our service. We're very happy that we've achieved our ultimate goal of providing a pleasant and friendly experience during the time of your stay. Your review is a great encouragement to all of us to keep improving our service in the hotel. Once again, thank you very much and wish you all the best!Sincerely,

10/10 Sangat Bagus

HWADONG

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
매번 하노이 갈 때마다 찾는 집 같은 숙소 조용하고 깨끗합니다 직원들도 언제나 친절해요
Menginap 1 malam pada bulan September 2023
Tanggapan dari Sunline Hotel Team pada tanggal 27 Sep 2023
Dear Mr. Jang,First of all, we're honored by being your choice of accommodation when you come back to Hanoi! We really appreciate each and every time you stay with us at Sunline Hotel. Your heart-warming words are great encouragements which motivates us to keep up working in the hotel. Hopefully, in the near future, we will have the chance to be at your service again!Best regards,

6/10 Cukup Baik

Joohwa

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Sunline Hotel Team pada tanggal 27 Sep 2023
Dear Mr. Hwangbo,First and foremost, we'd like to thank you for choosing Sunline as a accommodation while travelling in Hanoi. It was a great honor to be at your service. However, we also feel sorry for not providing an implacable and flawless experience when you were here. This is a good opportunity for us to look back and improve our service in the hotel. Once again, thank you very much and have a good day!Best regards,

8/10 Bagus

KIYOTAKA, SAKAI

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
静かなホテル
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Sunline Hotel team pada tanggal 4 Sep 2023
Dear Mr./Mrs. Kiyotaka,First of all, it was a great honor for all the staff member to welcome you to Sunline Hotel! We all hope that you had a great time at our hotel as well as in Vietnam. It is also great encouragement to receive your review as we've been trying to improve our service during operation at Sunline Hotel. Lastly, our staff member all hope we will have a chance to be at your service in a near future!

8/10 Bagus

Yoshihito

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
立地は抜群に良いと思います。 目の前はカフェと地元で人気のピザ4PSで夜遅くまで賑やかです。 ホテル南側にはお土産屋、北東側にはSPAが並び、ローカルな食堂や売店もあり便利だと思います。 スタッフも常にフレンドリー、基本英語対応ですが中には片言の日本語を話せるスタッフもいます。 朝食も普通に美味しかったですよ。チェックアウトが早朝でしたが、簡単な朝食ボックス持たせてくれました。 またハノイに行く事があればリピートしたいと思います。
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Sunline Hotel team pada tanggal 25 Agu 2023
Dear Mr./Mrs. Yoshihito,First of all, our staff members would like to send you our warmest gratitude for your stay at Sunline Hotel. As we've been working on improving our service at the hotel, your review is a great encouragement as well as a good experience for our future plan. Once again, thank you very much for your reservation at our hotel and we all hope for a chance of welcoming you to Sunline in the near future!

10/10 Sangat Bagus

HISASHI

Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Sunline Hotel team pada tanggal 14 Agu 2023
Dear Mr. Hisashi,First of all, the staff members from Sunline Hotel would like to send you our warmest gratitude. It was great honor to be at your service and receive your review about our hotel. We all hope that you've had a great memory at Sunline Hotel as well as in Vietnam. We will be delighted by your presence if we have a chance to be the choice for your stay in Hanoi in the future! Once again, thank you and wish you all the best!

10/10 Sangat Bagus

Mia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location and service!
The location and service at the hotel was really great. The hotel staff was always happy and really helpful. Would recommend to try the pizza restaurant outside of the hotel.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Sunline Hotel team pada tanggal 1 Agu 2023
Dear Mr./Mrs. Mia,First of all, we really appreciate your time at Sunline Hotel. Our staff members feel very encouraged by your kind words. Besides, we're very happy that you've had a great experience at our hotel. Hopefully, we will have a chance to welcome you again as it's a great honor to be at your service!

10/10 Sangat Bagus

KIHO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Sunline Hotel team pada tanggal 25 Jul 2023
Dear Mr. Kiho,First and foremost, our management team would like to send you our deepest gratitude for your reservation and your time staying at Sunline Hotel! As you always focus on providing a friendly atmosphere and good experience to our guests, we're very happy that we've achieved our ultimate gold of delivering a great experience to you. Hopefully, we will have a chance of being at your service in the near future!Best regards

10/10 Sangat Bagus

Shruti

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel is well located and there are heaps of dining/shopping options at a walking distance. The room was spacious and comfortable. Breakfast spread was simple yet nice. The first room we were allocated had an odd smell due to new floorboards. The staff quickly acknowledged that and allocated another room to us. The staff is friendly and helpful! We opted for airport pick up for VND 450,000, but on the way back found a car on Grab for VND 300,000. Would definitely stay here the next time we are in Hanoi.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Sunline Hotel team pada tanggal 19 Jul 2023
Dear Mr. Shruti,First of all, we, Sunline Hotel's staff would like to send our warmest gratitude to you for your generosity! It was a great pleasure to all of us to be at your service. We deeply understand that we couldn't provide a smooth and perfect experience to you during your arrival. Therefore, we couldn't have a way to express our gratitude to you and your loved one. Hopefully, we could have another chance to welcome you to our hotel in the near future!

10/10 Sangat Bagus

Hiroaki

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Mei 2023
Tanggapan dari Sunline Hotel Team pada tanggal 13 Jul 2023
Dear Mr. Hiroaki,Thank you very much for your stay at Sunline Hotel! We've been honored by your presence in our hotel. Our kind review encourages so much in keeping up our work at Sunline Hotel. Hopefully, we will have another chance to welcome you to our hotel in the near future.

10/10 Sangat Bagus

evan, Burnaby

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great small hotel in a great area! But the staff is what makes it worth the stay. Friendly to chat with and always willing to help with anything you need. Would stay again for sure :-)
Menginap 5 malam pada bulan Juni 2023
Tanggapan dari Sunline Hotel Team pada tanggal 13 Jul 2023
Dear Mr. Evan,We're so delighted by your kind words about our staff at Sunline Hotel. As our goal always focuses on delivering a pleasant experience to our customers, we are very happy that you've had a great time during your stay at Sunline Hotel. Thank you very much and wish you the best to come!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
飯店櫃檯人員服務態度非常好,房間乾淨,冷氣超強。 403房房間有對外窗,雖然沒有景色,但光線可以充分照進來。 晚上房間內的照明一般,並不是太亮,但可以清楚看到房間內的各個角落。 地點非常好,離鬧區很近,但又不會被路上車子喇叭聲吵到。
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Sunline Hotel Team pada tanggal 13 Jul 2023
Dear Sir/Madam,Thank you very much for your precious time sharing your experience at Sunline Hotel! We gladly received your kind words with our warmest gratitude. It was a great honor to be at your service during your time in Hanoi. You've given us great encouragement to keep up working on improving our service! Once again, thank you, and hope you the best to come in the future!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Sunline Hotel Team pada tanggal 13 Jul 2023
Dear Sir/Madam,Thank you very much for your lovely photo of our hotel! We are very delighted that you had a pleasant time at Sunine Hotel! In the near future, our staff will be honored by your presence at our hotel!

10/10 Sangat Bagus

Kyung-Nyun

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
다시 가면 또 이용할 예정임
위치가 호안키엠 호수 바로 옆이어서 관심있는ㅁ 거의 대부분의 장소를 도보로 이동할 수 있음. 방 크기 조금 작고 부대시설은 적지만, 아침이 제공되어 좋았음
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Sunline Hotel Team pada tanggal 13 Jul 2023
Dear Mr. Kim,This is a great honor to receive your review of Sunline Hotel! First of all, we'd like to send our warmest gratitude to you for your stay. Secondly, all the staff members are so happy that we've achieved our goal of delivering a comfortable and enjoyable experience to you! Lastly, we all hope that we could to at your service in the near future!

10/10 Sangat Bagus

SHIN

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
立地が良く、時間が限られた中でのハノイ中心部の徒歩での観光には最適でした。料金もリーズナブル。

8/10 Bagus

Andrew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Cynthia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 6 malam pada bulan Maret 2023

10/10 Sangat Bagus

Serge

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Superbe Superbe
Superbe et excellent, quoi dire?? Emplacement on ne peut mieux dire. Petite rue calme restos, cafés. Le personnel attentionnés, heureux de vous recevoir
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Sunline Hotel Team pada tanggal 28 Mar 2023
Dear Mr. Girard,It has been a great pleasure to be at your service during your time in Hanoi. Your kind words on hotels.com have delighted us all as we always consider the guests' satisfaction as our ultimate goal. Hopefully, in the near future, there would be other chances for us to welcome you again!Best regards,

10/10 Sangat Bagus

Peder Andreas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastisk Hotel som ligger perfekt.
Personalet var helt fantastiske og meget hjælpsomme uanset hvad vi spurgte om. Hottelets placering er helt perfekt i forhold til old town og ligger i en rolig gade. Alt fungerede på hotellet med eget wifi på værelserne, som gør det muligt at kommunikere med hjemmefronten. Vi kan kun albefale det til andre og igen rose hele hotel personalet.
Menginap 5 malam pada bulan Februari 2023
Tanggapan dari Annie pada tanggal 27 Mar 2023
Dear Mr. Peder Andreas Jørgensen,Thank you kindly for posing such beautiful comments following your stay at SunlineHotel. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to the entire team. I very much hope we have the pleasure of welcoming you back soon.Best Regards,Vu Ngoc Anh (Ms.)Sales Department

10/10 Sangat Bagus

NAOTO

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
スタッフもとても親切で部屋も清潔感あり居心地よかった 朝ごはんもおいしい フォーも作ってくれてこれも美味しい 立地は文句なしに最高 grabもホテル前まで来てくれました(週末は入れないかも) また行く機会があれば泊まりたい
Menginap 4 malam pada bulan Maret 2023
Tanggapan dari クインより pada tanggal 26 Mar 2023
レビューのご記入ありがとうございます。お客さまの書き込みを確認させていただきました。頂いた貴重なご意見やご感想は、今後の運営の参考とさせていただきます。今後とも引き続きご愛顧のほどどうぞよろしくお願い申し上げます。

8/10 Bagus

HeeDong, Odessa

Disukai: Kebersihan, kondisi & fasilitas properti
Everything is ok
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Annie pada tanggal 27 Mar 2023
Dear Mr. HeeDong Kim,Thank you for kindly posing such great comments following your stay. Your comments did make our Team's day. We thank you very much and hope we have the pleasure of welcoming you back.Best Regards,Vu Ngoc Anh (Ms. Annie in English)Sales Department

6/10 Cukup Baik

Andrew, Gardnerville

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The property was okay. Very dated for the area. Stayed in a competing hotel around the corner that had far more amenities. Hotel was very clean, and staff was amazing, but like I said very dated.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Sunline hotel team pada tanggal 18 Mar 2023
Dear Mr. Chrzanowski,First and foremost, we'd like to send our warmest gratitude to you for your stay at Sunline Hotel. We are very grateful that you've had a pleasant time with our staff. However, it was a pity that our hotel couldn't meet up with your expectations. However, we will always be honored by being at your service. Hopefully, we could have another chance to welcome you again to our hotel in the future!