Search Hotels Near Hansaplast Fountain, Hamburg

"After our stay here the Inercity Hotel in Hamburg is one we would avoid in future. The check in area looks more like the reception for an office block and compares poorly to most of the hotels we've stayed in. They advertise a free local travel card which, when I stayed at another InterCity in a different place, was an actual card. This time I was informed that a QR code needed to be scanned and the hotel's loyalty scheme joined - at which point I gave up as I had no inclination to join the loyalty scheme or mess about trying to scan a code. When we got to the room and tried to log on to the hotel wi fi you again had to join the hotel loyalty scheme before being able to access the WiFi. Definitely not impressed. The bed was on the small size for two us (and I am slim) and had just two flat pillows. We encountered one of the hotel staff on our way out and requested two additional pillows but these never materialised. The television initially seemed to offer a number of channels but further investigation revealed most of them to be cable stations which could not be accessed. We were unable to find any sport or music channels. It was impossible to get an undisturbed nights sleep as the air conditioning/heating vents would periodically make strange noises even though the heating/fan did not appear to be switched on in the room."

"Outstanding in all areas"

"Clean room. Room was just a bed and bathroom. Not even a chair. Shower was hot. Bed was comfortable but not a queen, two beds put together. "

"Fantastic hotel in a great location. Comfy beds and pillows and helpful staff. We particularly enjoyed spending time in the bar in the evening and sampling the amazing cocktails. "

"At the time when we booked this hotel it had a pool available. Unfortunately they closed the pool (permanently) in the meantime! Otherwise we had a pleasant stay in a convenient location to explore the city."

"Breakfast was very god. The Bar staff could be a little bit more accommodating."

"B"

"Stayed here last year and rated excellent. Returned for that reason and one of the best parts is the rooms come with full air conditioning and a decent size refrigerator, is useful for keeping chilled wine and drinks. This time when I checked into room,no refrigerator. I enquired at reception and was told not all rooms had. This ,despite fact I pointed out fact that the room I booked stated a refrigerator in specification and the hotel's own website states ALL rooms have refrigerator. The attitude from the receptionist was non apologetic and basically deal with it and if not happy return next day and complain (guessing she couldn't be bothered dealing with it). I was swapped to another room next day but it was an inconvenience and soured the start of the holiday. Additionally I was charged the full rate on the first night for a room which didn't meet specification in addition to,zero apology."

"I am a female 23 years old and I was traveling with two of my friends. This place is absolutely awful to stay. The area around it is terrifying, especially for young women. I read the reviews on this hotel and they did not describe it accurately. My friends and I checked in, went into the room, (smelled like mildew and wet towel) and immediatelyd booked a new hotel. We made the choice to lose our money and go to the new hotel because it was not worth our safety. I did not get a refund but I didn’t expect to because when I booked, it said non refundable. Do not stay here if you are a women or a solo traveler. The man at the front desk was very rude and off putting, and I didn’t feel safe staying there."