Search Family-Friendly Hotels in Hapeville

"Everything was great"

"Everything was good. The room was nice and tidy. The room just smelled smoky. "

"One of better hotels I been in."

"Overall the hotel is in good shape. Hotel is clean and the staff is friendly. Our overall stay was good, but at the same time frustrating. We were issued 4 room keys at check in. Upon reaching our room it took multiple tries with all four keys for the room door to open. We told the desk later that day about the issue and were told they’d have engineering replace the battery in the door lock. It took 3 more times of us telling them about the issue for them to actually have someone sent to the room and address the issue. Our daughter joined us on the last night, that morning at 7am I asked the front desk for a rollaway bed for her. We returned at noon and there was no bed in the room. Asked the front desk again and got the same answer. Went to dinner came back to the room and still no bed. Another call and finally a bed came with a pillow and no blanket. Called down for a blanket and was told there were no blankets left and was offered an extra sheet. Communication and logistics seems to be nonexistent. I was told due to the hotel being sold out for the weekend there was a shortage of linens. How can a hotel who’s one job is guest satisfaction not be ready for a sold out weekend. I would absolutely not stay at this hotel again and suggest the Hilton right behind it, they were also fully booked but apparently didn’t run out of blankets. "

"Nice staff and easy access abs exit. "

"Airport shuttle left on time and arrived at the airport in 10 minutes. "

"1. They don’t tell you the pools closed even after asking when does the pool open 2. There was chewed gum and a weird wet sticky spot on our floor. 3. The tv NEVER worked like you’re supposed to be an up to date establishment how is that possible 4. THE ROOM IS HOTTER THAN THE SUN and they won’t let you get cold air ! 5. The stupidity of charging more money for parking literally just the dumbest hotel ever "

"Good stay close to everything "

"Yes the airport Shuttle was very easy to find."