Hotel dekat Harbin Ice and Snow World

"様々良かったのですが、一番助かったサービスは専用車によるtransportサービスでした。　中国語を話せない日本人50代夫婦ですが、ハルビン空港⇔ホテル⇔ハルビン駅の移動にtransportサービスを利用し、安全かつストレスなしで移動することができました。 他、28Fで食べるプレミアム朝食もよかったです。利用者が限られるので、静かで落ち着いており、スタッフも丁寧にもてなしてくれました。お食事自体も美味しかったです。 ハルビン駅から離れたところに立地しているので、ホテルから歩いて繁華街を楽しみたい人には向きませんが、静かに過ごし、疲れを取りたい旅行者には、いい立地だと思います。松花江・雪まつり会場の向こうに見えるハルビン市街は贅沢な景色と言えると思います。"

"Gran hotel, habitaciones muy confortables, hablan muy poco inglés como en toda China"

"Friendly staff and clean room"

"Absolutely lovely place to stay .All the staff were helpful and kind .Also I found they were helpful to myself and I am disabled."

"房間整體還不錯，設施設備都很新，以設備來說算是相當完善。 房間網路也還不錯，有自動窗簾和升降桌，衛浴設備也都還不錯。 旁邊就有商店，晚上有大排檔，整體來說位置也還不錯。 但服務人員處理事件的能力有待加強，住的是近吸煙樓層，連三天聞到煙味，且實際看到人在抽煙，向前台反應之後前台表示也只能勸阻，那不確定為什麼要叫做進吸煙樓層？ 一直到最後一天飯店才提問說要不要換房間，但是都最後一天也聞到煙味人也不見了，實在也沒有這個必要性，只能說對於處理事情的能力經驗不足，且應該制定既然是禁吸煙樓層，就應該好好處理事情，而不是只能勸阻，這樣嚴重影響當初選擇禁煙樓層的其他客戶的住宿品質。"

"Great service and location is close to malls. "

"The hotel is showing it’s age. The carpet is old and dirty. The bed is as hard as a board. Breakfast had set menu where you pick from A to D everyday. It wasn’t quite good. The breakfast room was not very appealing. I was there during the virus outbreak where I had to be evacuated to one of their sister hotel since this hotel was very close to the train station. The sister hotel was way better although I only spent 1 night. I would recommend staying near the city center."

"staff a men was not nice,not friendly, no smile and bed service when I check in, "

"房間乾淨 服務很好"

"We were so grateful for the front desk service, they took extra miles to help us through WeChat communication. All the staff were very helpful in this hotel! We had a great time in Harbin. Thank you so much to everyone!!!"

"Even though I did my reservation in advance, they didn't have a room available upon my arrival. The person in charged walked me two blocks away to a building with rooms. The building was dirty and smeelly. No signs, no security regulations, elevators malfunctioning, everyone smoking all over the places, walls filtty and dirty. The room too smelly. It was too cold, that was the only reason I ended up staying. Didn't feel leaving the place to try to find another hotel. Breakfast was delivered in...

"Hôtel exceptionnel comme j’ai rarement visité. La propreté exemplaire le personnel courtois,un design d’une élégance à couper le souffle.10/10 "