Hotel dekat Highlands Gondola

"When we first arrived, it became clear that the staff seriously needs training on how to treat customers regardless. There was some sort of rudeness from the staff during both check-in and checkout. While the rules they mentioned might be true, the way they explained them was not welcoming —for example: ‘World of Hyatt doesn’t matter, whether Discoverist or Globalist, you have to leave at 10 AM.’ We never felt welcomed for highly-rated, luxury ski resort property. The staff member insisted on...

"Room was beautiful. Dining was awful. Bland food and terrible service. Front desk was not knowledgeable about things to do in the area. Went on the onsite hike and trail was not well marked. Off duty employees said they hadn’t gotten around to the t yet. Very underwhelmed by the resort"

"The (air conditioning ) was wierd. The hall in unit 3 had a wierd smell Otherwise the location, parking and small size of complex is a bonus"

"Clean, spacious room. Awesome location!"

"Fantastic experience! The staff were extremely hard working, helpful, and personable. Highly recommend!"

"The environment is amazing, great room and a patio to relax on was a great amenity."

"The ownership seemed in transition with policy like free breakfasts being changed. The buffet breakfast was not offered. Room was clean but the auto on lighting in the sink area would come on with any movement. Since there is not a door, we often would be awakened . The person on the front desk was very helpful as was the housekeeper."

"Great service from employees and very well maintained for a smaller hotel. Will stay again"

"You need to put English tea in rooms and not just coffee"

"just fine"

"The Peppertree Inn is an older property, however, it is clean and well maintained. The staff is friendly and Casey (met at check-in), was very helpful. There is an elevator so getting up to the higher floors was easy (there are 7 total). Checking out was convenient with a locked box on the outside of the office. Tahoe City is super nice with plenty of restaurants and shopping. Safeway grocery store is close by with a Starbucks coffee station inside. We had friends staying at Star Harbor so the...

"Great place away from the lake but truly in the mountains. I plan to stay here in the future. "

"Everthing was great!"

"Very clean, super friendly staff!"

"The location is perfect in Tahoe City, right across the street from The Commons. It was close to great food, drinks and bakery’s. I stayed in room 8, which was on the top floor. The room was spotless, the bedding very comfortable and of high quality. I slept really well and it was very quiet. I appreciated the shampoo, body lotion and conditioner. The thing I DIDNT LIKE was the check in process. I sent them 3 texts asking them how I check in with no response. I later found 4 emails from them...

"The room looked clean, but unfortunately it did not smell fresh. There was a noticeable odor, like dust and something stored away for a long time, which made the stay a bit uncomfortable. With better ventilation or a deeper cleaning, the experience could have been much better."

"Excellent location, a beautiful setting with great amenities and access to everything Incline Village and Lake Tahoe has to offer. To pick one fault however, it was the cleanliness and upkeep of the rooms and properties. Upon arrival, we found food crumbs and popcorn on the bedroom floor. We had a 6 night stay and did not receive housekeeping one time - we had to visit the front desk to request additional toilet paper and fresh towels (family of 5). There were issues with the hot tub during our...

"The Hotel, Restaurant, Bar and other amenities were great. However, the very best part was the staff, who were ALL exceptional-plus!! It was truly remarkable how genuinely friendly and helpful the staff members were. We even found the exceptionally friendly service in many of the other venues that we visited nearby. A fabulous few days in North Lake Tahoe that we plan to experience again."

"The room was specious but I found the bed and the room condition was so so. "