Hispaniola hotel guide. H10 Hoteles hotel in Hispaniola, Caribbean

"When I first arrived at the resort, it was a little underwhelming. Although the scenery was beautiful, it wasn’t much. I was greeted with a frozen cocktail and the staff was really welcoming. My room was not ready upon arrival and I had to wait about an hour to get a room. I was “upgraded” but once I arrived in the room, I realized the air conditioner did not work. I made a maintenance request in the app and someone came immediately to look at it. He said that he will be back because he needed more tools and he never came back for the rest of the day. The following day, I went back and told them that my air conditioner did not work and I need it replaced. They said that they will send someone. I went on two separate occasions and they never did. Third day comes around and I have an excursion so I’m gone all day, I asked my friend to go and let them know that no one still came. By the time it was time to check out the air conditioner did not work the entire duration of the trip and I was very uncomfortable. On a brighter note the food was good, but I definitely do not recommend staying here. If you do not have kids everything was pretty much catered to family fun which is understandable but would not book here again."

"Good "

"Lovely resort with clean room, nice walkable beach, staff were friendly and helpful, food was decent, activities and entertainment were plentiful and varied for all ages. Downsides: all food is sit down vs takeaway or service on the beach, the fight for beach umbrellas is real (not sure why they can’t invest in more) and there were occasional wafts of sewage. "

"Best staff and beach area. We keep going back because of their staff, they welcome you with smiles every day. "

"Overall very average experience. The best part was the ambassador Francia. If it wasn’t for her I don’t think I would’ve had a good time. She was wonderful. The food was average to sub par besides a few dedicated restaurants. The variety was also only at the restaurants and reservations was a headache to do so. Staff was pretty friendly overall but occasional issues. The place was clean minus some hard to spot areas. Definitely should’ve had more things included with the package. Also the pool closing before 7 was a bummer."

"Great experience love the room "

"It’s was a good stayed"

"The rooftop jacuzzi room is a 3-star at best. Shoddy patchwork on walls and ceilings. The room had a sofa with stains all over it.The toilet room is so small you can barely move. The staff was not very friendly at all, other than our butler and a couple of the cooks. Vendors are EVERYWHERE and the property does nothing to control their harassment and begging. The food was edible. I would compare it to the food I had on deployment in the Persian Gulf. IF there was queso, it was always cold. The guacamole was virtually non-existent and instead of a true pepperoni pizza, they cut up slices of hot dog and slap it on a pizza crust. Who does that? The steak restaurant is comparable to Outback at best. The sushi is horrible in texture and the Italian restaurant is nothing more than Stouffer’s frozen lasagna, if that. The Adults Only section is NOT Adults Only! We will not be returning to the Majestic or to the Dominican. Once you leave the resort, the place is filthy with people dumping trash wherever there is an opening and is completely run down. "

"As a frequent Expedia traveler, I value the exclusive perks offered worldwide. However, I encountered several issues during my recent stay at this hotel. Firstly, we were subjected to a three-day experience in a hotel where the sea was closed due to a drowning accident. The reason for the closure was not provided, and there was a significant concern regarding the whereabouts of the lifeguards. Secondly, while the Dominican people are generally friendly, the hotel staff’s behavior was inconsistent. They were only polite when we showed interest in their breakfast or engaged in conversations about timeshare matters. Thirdly, the vacations were intended to celebrate my daughter’s fourth birthday, which falls on April 9th. She selected the hotel based on the beach (which was closed) and the children’s club, where she was denied entry because she was still three years old, despite being 361 years old. Fourthly, despite being a VIP guest, I was not recognized or provided with any of the exclusive perks that Expedia offers."