Hotel dekat Hollywood Casino at Charles Town Races

"The place is absolutely beautiful. The setting is perfect. The staff was kind and helpful. Here are a few little things that would have made it a perfect experience. The breakfast on both days was original and interesting. However, it was supposed to be hot not like warm. Outside of our room by the water station was a tray of dirty cups that was there untouched for three days. It may seem petty but our bathroom had only a single roll of TP that was almost used up. The mentioned complementary...

"Perfect for a one night stay"

"We"

"Toilet flushing was finicky. No towels were in the room, so we walked over to the office to get those. Room reasonably clean, except behind doors. New laminate flooring looks nice but really needed a good mopping!"

"Very clean and friendly stuff. Definitely recommend it!"

"It was"

"Very nice with adjacent winery!"

"I am writing this review based on Room 3. We were very disappointed with the room for many reasons, so much so, we checked out after one night with no expectation of a credit for the unused night. The room and bath are very dated, the bathroom shower curtain is held up with PVC, the toiletries were minimal, the bed creaked with the slightest movement keeping both myself and spouse awake most of the night, the furniture is mismatched and dated, the freezer was frosted over, the coffee was an open...

"Very friendly staff. Easy check in. Comfy bed."

"Most importantly, the cleanliness of the room and the staff were absolutely excellent. We stayed in the Hawthorn North Suite. Room: I would have enjoyed a firmer mattress. My wife had no complaints, but I had to place a pillow under my legs for back comfort. The soaking tub was quite nice; however, only one person could fit in the tub and there were no built-in water or air jets. Cottage: There was a beautiful, in-tune piano to which we had access. There was also a pool table in the...

"The hotel was very clean. The staff was extremely helpful, we had an issue with our toilet and somebody immediately came up and fixed it."

"Booked a suite but day of they called and said only had a regular room available. Breakfast is decent, but hot options (eggs, sausage) only on weekends. Room isn’t cleaned every day, which is fine, but had to ask for washcloths and coffee (don’t have any). Room ok but peeling paint, generally dingy and needs upgraded. Cockroach in bathroom one night. Noisier than other hotels - from hallway. Door don’t seem to block much noise. Of approximately 10 hotels we have stayed in last 10 years,...